VM inventory service database backup fails

[awali]

Hello- Im trying to backup VM inventory service Database and its failing any ideas what might be causing this ?

[2013-08-29 10:05:54,255 main  INFO  com.vmware.vim.dataservices.BackupDb] Starting Inventory Service backup script

[2013-08-29 10:05:54,349 main  INFO  com.vmware.vim.dataservices.BackupDb] Backing up Inventory Service data to: C:\Program Files\VMware\Infrastructure\Inventory Service\scripts\inventorydb

[2013-08-29 10:05:54,459 main  INFO  com.vmware.vim.dataservices.BackupDb] Connecting to Inventory Service...

[2013-08-29 10:05:56,709 main  ERROR com.vmware.vim.dataservices.BackupDb] Error: IO_ERROR, Original message: Software caused connection abort: recv failed

[2013-08-29 10:05:56,709 main  ERROR com.vmware.vim.dataservices.BackupDb] Backup failed

[2013-08-29 10:06:25,195 main  INFO  com.vmware.vim.dataservices.BackupDb] Starting Inventory Service backup script

[2013-08-29 10:06:25,226 main  INFO  com.vmware.vim.dataservices.BackupDb] Backing up Inventory Service data to: C:\Program Files\VMware\Infrastructure\Inventory Service\scripts\inventorydb

[2013-08-29 10:06:25,258 main  INFO  com.vmware.vim.dataservices.BackupDb] Connecting to Inventory Service...

[2013-08-29 10:06:26,320 main  ERROR com.vmware.vim.dataservices.BackupDb] Error: IO_ERROR, Original message: Software caused connection abort: recv failed

[2013-08-29 10:06:26,320 main  ERROR com.vmware.vim.dataservices.BackupDb] Backup failed

Thank you

[sel57]

Did you ever find a solution to this? I'm just curious because I'm experiencing the exact same error.

[awali]

no i was not able to resolve this issue

[memaad]

Hi,

If there is any anti virus, disable it and try taking backup using

Procedure

1	On the source machine, open the command prompt in the vCenter Server and change the directory tovCenter_Server_installation_directory\Infrastructure\Inventory Service\scripts.
2	Run the following command at the prompt to back up the Inventory Service database. backup.bat -file backup_file_name When the backup operation finishes, the message Backup completed successfully appears.

[sel57]

Hi memaad,

While I cannot speak for the OP, that was the exact command I was using when I encountered the error. Disabled/enabled AV makes no difference in my case.

[memaad]

Hi,

Try taking offline back of Inventory service, stop inventory service and try taking backup.

Regards

Mohammed Emaad

[memaad]

Hi,

What version of vCenter server you are using ?

Regards

Mohammed Emaad

[sel57]

I'm on 5.1 and the offline back up worked. For whatever reason I thought the service had to be running, but turning it off to take the back up did the trick.

Thank you very much!

[memaad]

Hi,

You should be able to take the backup , I think this is known issue in vCenter server 5.1 and has been resolved in vCenter 5.1 Update 1.

vCenter Server 5.1 Update 1 Release Notes

Search with  "inventroy",

This is what it says

Backup of the Inventory Service database fails

A backup operation of the Inventory Service database while the Inventory Service is running fails due to a bad_certificate error.

This issue is resolved in this release

Regards

Mohammed Emaad