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  • 1.  VCenter evaluation install issues - web client shows blank screen

    Posted Oct 16, 2017 02:15 PM

    Hello everyone,

    I'm trying to get an evaluation version of VCenter to work, but when I open the web client all I get is a blank screen. I've tried Chrome to get it to work, but it shows a little jigsaw type item and says "download failed". What download?? this is 2 weeks now trying to get this software to install and then work and I'm still no further forward in evaluating this software.

    Can anyone help me please!

    Regards

    Colin



  • 2.  RE: VCenter evaluation install issues - web client shows blank screen

    Posted Oct 16, 2017 02:36 PM

    If its showing download failed then probably this is the issue with browser. Try with different browser or with different machine.



  • 3.  RE: VCenter evaluation install issues - web client shows blank screen

    Posted Oct 16, 2017 02:56 PM

    I've tried IE and the latest version of Chrome. I'll try Firefox and see if that helps.



  • 4.  RE: VCenter evaluation install issues - web client shows blank screen



  • 5.  RE: VCenter evaluation install issues - web client shows blank screen

    Posted Oct 16, 2017 03:25 PM

    Tried firefox, still no joy.



  • 6.  RE: VCenter evaluation install issues - web client shows blank screen

    Posted Oct 16, 2017 03:33 PM

    Can you share a screenshot or something, because it's not clear from your post how the issue looks like.

    Can you describe how you installed VC?



  • 7.  RE: VCenter evaluation install issues - web client shows blank screen

    Posted Oct 16, 2017 03:53 PM

    I downloaded the vcenter iso and then installed from that. I followed all the prompts with no issues. The only prompt I was concerned about was for the FQDN, but as it is not installed on a domain, I just put the IP address, as it says to do in the install.

    Screenshot is a bit difficult as VC install is on a protected network with no internet access. In simple terms, I get the login page, enter my username and password, which it accepts, then I get redirected to the link  "https:/ip address/vsphere-client/?csp" which gives me a blank page.

    Sorry I can't be more help.