JoseLucas
Contributor
Contributor

VCSA 6.5 vmware-sps not starting

Hello All,

     I have this problem in my vcsa 6.5 with PSC, the service vmware-sps not start and the sps.log show in the messages invalid login, all other services are up and running, just vmware-sps and vmware-updatemgr are not starting.

2018-12-21T15:09:04.805-02:00 [pool-13-thread-1] DEBUG opId=sps-SHPoller-449421-17 com.vmware.vim.storage.common.util.VpxdSSOConnection - Ignoring exception while verifying vpxd sso connection

(vim.fault.NoPermission) {

   faultCause = null,

   faultMessage = null,

   object = ManagedObjectReference: type = Folder, value = group-d1, serverGuid = ac181e9a-ae38-4520-9452-b771ed9a4db8,

   privilegeId = Sessions.ValidateSession

}

        at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)

        at sun.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:62)

        at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:45)

        at java.lang.reflect.Constructor.newInstance(Constructor.java:423)

        at java.lang.Class.newInstance(Class.java:442)

        at com.vmware.vim.vmomi.core.types.impl.ComplexTypeImpl.newInstance(ComplexTypeImpl.java:174)

        at com.vmware.vim.vmomi.core.types.impl.DefaultDataObjectFactory.newDataObject(DefaultDataObjectFactory.java:25)

        at com.vmware.vim.vmomi.core.soap.impl.unmarshaller.ComplexStackContext.<init>(ComplexStackContext.java:30)

        at com.vmware.vim.vmomi.core.soap.impl.unmarshaller.UnmarshallerImpl$UnmarshallSoapFaultContext.parse(UnmarshallerImpl.java:150)

        at com.vmware.vim.vmomi.core.soap.impl.unmarshaller.UnmarshallerImpl$UnmarshallSoapFaultContext.unmarshall(UnmarshallerImpl.java:101)

        at com.vmware.vim.vmomi.core.soap.impl.unmarshaller.UnmarshallerImpl.unmarshalSoapFault(UnmarshallerImpl.java:88)

        at com.vmware.vim.vmomi.core.soap.impl.unmarshaller.UnmarshallerImpl.unmarshalSoapFault(UnmarshallerImpl.java:83)

        at com.vmware.vim.vmomi.client.common.impl.SoapFaultStackContext.setValue(SoapFaultStackContext.java:40)

        at com.vmware.vim.vmomi.client.common.impl.ResponseUnmarshaller.processNextElement(ResponseUnmarshaller.java:127)

        at com.vmware.vim.vmomi.client.common.impl.ResponseUnmarshaller.unmarshal(ResponseUnmarshaller.java:70)

        at com.vmware.vim.vmomi.client.common.impl.ResponseImpl.unmarshalResponse(ResponseImpl.java:274)

        at com.vmware.vim.vmomi.client.common.impl.ResponseImpl.setResponse(ResponseImpl.java:230)

        at com.vmware.vim.vmomi.client.http.impl.HttpExchangeBase.parseResponse(HttpExchangeBase.java:150)

        at com.vmware.vim.vmomi.client.http.impl.HttpExchange.run(HttpExchange.java:48)

        at com.vmware.vim.vmomi.client.http.impl.HttpProtocolBindingBase.executeRunnable(HttpProtocolBindingBase.java:226)

        at com.vmware.vim.vmomi.client.http.impl.HttpProtocolBindingImpl.send(HttpProtocolBindingImpl.java:110)

        at com.vmware.vim.vmomi.client.common.impl.MethodInvocationHandlerImpl$CallExecutor.sendCall(MethodInvocationHandlerImpl.java:613)

        at com.vmware.vim.vmomi.client.common.impl.MethodInvocationHandlerImpl$CallExecutor.executeCall(MethodInvocationHandlerImpl.java:594)

        at com.vmware.vim.vmomi.client.common.impl.MethodInvocationHandlerImpl.completeCall(MethodInvocationHandlerImpl.java:345)

        at com.vmware.vim.vmomi.client.common.impl.MethodInvocationHandlerImpl.invokeOperation(MethodInvocationHandlerImpl.java:305)

        at com.vmware.vim.vmomi.client.common.impl.MethodInvocationHandlerImpl.invoke(MethodInvocationHandlerImpl.java:179)

        at com.sun.proxy.$Proxy82.sessionIsActive(Unknown Source)

        at com.vmware.vim.storage.common.util.VpxdSSOConnection.verifyVpxdSSOConnection(VpxdSSOConnection.java:111)

        at com.vmware.vim.storage.common.util.VpxdSSOConnectionFactory.verifyAdminSSOConnection(VpxdSSOConnectionFactory.java:55)

        at com.vmware.vim.sms.health.ServiceHealthPoller.pingVpxd(ServiceHealthPoller.java:94)

        at com.vmware.vim.sms.health.ServiceHealthPoller.pingServices(ServiceHealthPoller.java:76)

        at com.vmware.vim.sms.health.ServiceHealthPoller.run(ServiceHealthPoller.java:152)

        at com.vmware.vim.storage.common.task.opctx.RunnableOpCtxDecorator.run(RunnableOpCtxDecorator.java:38)

        at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511)

        at java.util.concurrent.FutureTask.runAndReset(FutureTask.java:308)

        at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.access$301(ScheduledThreadPoolExecutor.java:180)

        at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.run(ScheduledThreadPoolExecutor.java:294)

        at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)

        at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)

        at java.lang.Thread.run(Thread.java:748)

2018-12-21T15:09:04.853-02:00 [pool-13-thread-1] INFO  opId=sps-SHPoller-449421-17 com.vmware.vim.storage.common.util.VpxdSSOConnection - Session inactive, Performing login to vCenter at https

://vcsa65.internal:443/sdk

2018-12-21T15:09:05.148-02:00 [pool-13-thread-1] ERROR opId=sps-SHPoller-449421-17 com.vmware.vim.storage.common.util.VpxdSSOConnection - Failed to login to vCenter using Saml token

(vim.fault.InvalidLogin) {

   faultCause = null,

   faultMessage = null

}

        at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)

        at sun.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:62)

        at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:45)

        at java.lang.reflect.Constructor.newInstance(Constructor.java:423)

        at java.lang.Class.newInstance(Class.java:442)

        at com.vmware.vim.vmomi.core.types.impl.ComplexTypeImpl.newInstance(ComplexTypeImpl.java:174)

        at com.vmware.vim.vmomi.core.types.impl.DefaultDataObjectFactory.newDataObject(DefaultDataObjectFactory.java:25)

        at com.vmware.vim.vmomi.core.soap.impl.unmarshaller.ComplexStackContext.<init>(ComplexStackContext.java:30)

        at com.vmware.vim.vmomi.core.soap.impl.unmarshaller.UnmarshallerImpl$UnmarshallSoapFaultContext.parse(UnmarshallerImpl.java:150)

        at com.vmware.vim.vmomi.core.soap.impl.unmarshaller.UnmarshallerImpl$UnmarshallSoapFaultContext.unmarshall(UnmarshallerImpl.java:101)

        at com.vmware.vim.vmomi.core.soap.impl.unmarshaller.UnmarshallerImpl.unmarshalSoapFault(UnmarshallerImpl.java:88)

        at com.vmware.vim.vmomi.core.soap.impl.unmarshaller.UnmarshallerImpl.unmarshalSoapFault(UnmarshallerImpl.java:83)

        at com.vmware.vim.vmomi.client.common.impl.SoapFaultStackContext.setValue(SoapFaultStackContext.java:40)

        at com.vmware.vim.vmomi.client.common.impl.ResponseUnmarshaller.processNextElement(ResponseUnmarshaller.java:127)

        at com.vmware.vim.vmomi.client.common.impl.ResponseUnmarshaller.unmarshal(ResponseUnmarshaller.java:70)

        at com.vmware.vim.vmomi.client.common.impl.ResponseImpl.unmarshalResponse(ResponseImpl.java:274)

        at com.vmware.vim.vmomi.client.common.impl.ResponseImpl.setResponse(ResponseImpl.java:230)

        at com.vmware.vim.vmomi.client.http.impl.HttpExchangeBase.parseResponse(HttpExchangeBase.java:150)

        at com.vmware.vim.vmomi.client.http.impl.HttpExchange.run(HttpExchange.java:48)

        at com.vmware.vim.vmomi.client.http.impl.HttpProtocolBindingBase.executeRunnable(HttpProtocolBindingBase.java:226)

        at com.vmware.vim.vmomi.client.http.impl.HttpProtocolBindingImpl.send(HttpProtocolBindingImpl.java:110)

        at com.vmware.vim.vmomi.client.common.impl.MethodInvocationHandlerImpl$CallExecutor.sendCall(MethodInvocationHandlerImpl.java:613)

        at com.vmware.vim.vmomi.client.common.impl.MethodInvocationHandlerImpl$CallExecutor.executeCall(MethodInvocationHandlerImpl.java:594)

        at com.vmware.vim.vmomi.client.common.impl.MethodInvocationHandlerImpl.completeCall(MethodInvocationHandlerImpl.java:345)

        at com.vmware.vim.vmomi.client.common.impl.MethodInvocationHandlerImpl.invokeOperation(MethodInvocationHandlerImpl.java:305)

        at com.vmware.vim.vmomi.client.common.impl.MethodInvocationHandlerImpl.invoke(MethodInvocationHandlerImpl.java:179)

        at com.sun.proxy.$Proxy82.loginByToken(Unknown Source)

        at com.vmware.vim.storage.common.util.VpxdSSOConnection.login(VpxdSSOConnection.java:204)

        at com.vmware.vim.storage.common.util.VpxdSSOConnection.verifyVpxdSSOConnection(VpxdSSOConnection.java:123)

        at com.vmware.vim.storage.common.util.VpxdSSOConnectionFactory.verifyAdminSSOConnection(VpxdSSOConnectionFactory.java:55)

        at com.vmware.vim.sms.health.ServiceHealthPoller.pingVpxd(ServiceHealthPoller.java:94)

        at com.vmware.vim.sms.health.ServiceHealthPoller.pingServices(ServiceHealthPoller.java:76)

        at com.vmware.vim.sms.health.ServiceHealthPoller.run(ServiceHealthPoller.java:152)

        at com.vmware.vim.storage.common.task.opctx.RunnableOpCtxDecorator.run(RunnableOpCtxDecorator.java:38)

        at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511)

        at java.util.concurrent.FutureTask.runAndReset(FutureTask.java:308)

        at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.access$301(ScheduledThreadPoolExecutor.java:180)

        at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.run(ScheduledThreadPoolExecutor.java:294)

        at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)

        at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)

        at java.lang.Thread.run(Thread.java:748)

2018-12-21T15:09:05.160-02:00 [pool-13-thread-1] ERROR opId=sps-SHPoller-449421-17 com.vmware.vim.sms.health.ServiceHealthPoller - VPXD connectivity failed!

com.vmware.vim.storage.common.fault.VpxdConnectionException: Failed to login to vCenter using Saml token

        at com.vmware.vim.storage.common.util.VpxdSSOConnection.login(VpxdSSOConnection.java:210)

        at com.vmware.vim.storage.common.util.VpxdSSOConnection.verifyVpxdSSOConnection(VpxdSSOConnection.java:123)

        at com.vmware.vim.storage.common.util.VpxdSSOConnectionFactory.verifyAdminSSOConnection(VpxdSSOConnectionFactory.java:55)

        at com.vmware.vim.sms.health.ServiceHealthPoller.pingVpxd(ServiceHealthPoller.java:94)

        at com.vmware.vim.sms.health.ServiceHealthPoller.pingServices(ServiceHealthPoller.java:76)

        at com.vmware.vim.sms.health.ServiceHealthPoller.run(ServiceHealthPoller.java:152)

        at com.vmware.vim.storage.common.task.opctx.RunnableOpCtxDecorator.run(RunnableOpCtxDecorator.java:38)

        at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511)

        at java.util.concurrent.FutureTask.runAndReset(FutureTask.java:308)

Thanks.

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