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asotelo
Contributor
Contributor

Upgrading from vCenter 5.5 to vCenter 6.0 U3 fails with "Error 1326 while creating SSO group "ComponentManager.Administrators": dir-cli failed"

Hello,

Has anyone else come across this issue? We have our vCenter server 5.5 on a Windows 2008R2 OS using the administrator@vsphere.local user account. We are able to successfully login to vCenter using the account's credentials we use when submitting it prior to the upgrade and the installs starts normally (if it was a bad password it wouldn't let you continue).

The specific error message we receive is:

"An error occurred while invoking external command : 'Error 1326 while creating SSO group "ComponentManager.Administrators": dir-cli failed. Error 1326: Logon failure: unknown user name or bad password.

'

This is an unrecoverable error, please retry install. If you run into this error again, please collect a support bundle and open a support request. "

We had VMware Support join us during a remote session and they saw the same and collected logs and are currently "analyzing" it. We cannot find anything like this error on the web. Does anyone have any clue?

We use an external MS SQL 2012 Server for the vcdb and umdb, while vCenter server is on 2008R2.

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LucD
Leadership
Leadership

Did you ever find out what was causing this?

I get that "Error 1326 Logon failure" during a run of the vCenter Migration Assistant (5.5 -> 6.5)

vCenter is running on W2K12Std and the DB is in a SQL2K12Std


Blog: lucd.info  Twitter: @LucD22  Co-author PowerCLI Reference

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