Update Manager not connecting to download updates

[vandreytrindade]

Hi,

I've just finished installing the vCenter Server Appliance 6.7.

I configured on server:5480 address the HTTPS, HTTP and FTP proxies.

When I go to Update Manager on the vSphere Web Client it returns this error:

     Web sites: https://hostupdate.vmware.com/software/VUM/PRODUCTION/main/vmw-depot-index.xml; hosting the patch definitions and patches cannot be accessed or have no patch data. Check      the Internet connectivity.

Task: Download patch definitions

Could not download host patch definitions

The only way to download the updates was to create a rule on IPtables so that server doesn't need a proxy to connect to Internet.

Where can I set the proxy to it?

[msripada]

does the vcsa has access to internet?

You can go to update manager - > admin tab -> Settings -> download settings -> proxy setting

Thanks,

MS

[vandreytrindade]

msripada​,

Thanks for replying. But, I don't have an admin tab:

[msripada · Accepted solution]

can you login to the flex client and click on hosts and clusters -> check for the admin tab. Unfortunately, I do not have 6.7 lab to test but will check again to deploy and test.

Thanks,

MS

[vandreytrindade]

msripada​,

Correct! Using the Flex client I was able to change de proxy settings. Thanks!!!