Unable to update VCSA 7.0 from VAMI

[greensys]

Hello,

I can't update my VCSA 7.0 from VAMI, the buttons "Stage only" and "Stage and Install" are locked.

I tried to reboot the Appliance, I tried to use ISO to check updates from CD-ROM but I get the same issue.

I have a second VCSA 7.0 for which I had no problem to update. This is specific to this Appliance.

How can I unlock the buttons and run the update ?

Thanks

Regards

[pragg12 · Accepted solution]

Hi,

If the GUI is not working for you, you can try CLI method from below link. I used this with VCSA 6.7; haven't tried it in VCSA 7 yet but since the command is available in VCSA 7, it should work. Also, ensure you have backup of existing appliance before proceeding with this.

How to patch VMware VCSA | StarWind Blog (starwindsoftware.com)

[greensys]

Hello,

Thank you for your answer. I could have updated the VCSA via CLI and it worked 🙂

But I still have this issue with VAMI after the update. Even If I can update my VCSA with CLI, I would like to know what is this bug and how to solve it.

Does someone know this issue ?

Thank you and have a nice week-end.

[pragg12]

Glad to know CLI method worked for you. 

For GUI, I suspect that it is something to do with update config file. Try steps in link below. If this doesn't work, I recommend raising case with VMware support for speedy resolution.

How to workaround "Update installation failed. vCenter Server is non-operational." message during VC...