Unable to add vCenter instance into vRealize Orchestrator

[MuayThai88]

I am trying to add the vCenter instance into vRealize Orchestrator but I am not seeing any of the vCenter inventory. I was able to add the vCenter instance into vRealize Orchestrator but it also shows the following error:

Please advise.

[daphnissov]

You probably used the wrong inputs when running the Add a vCenter workflow. Show screenshots of that process by rerunning the token of this last run.

[MuayThai88]

Here are the inputs I used:

[MuayThai88]

Also the "Location of the SDK" section I tried putting https://vcsa.mydomain.local/SDK and that did not work either.

[daphnissov]

Second screenshot, select "No" for a per-user session if this is going to be a service account talking to vCenter. This will enable a single session regardless of the user logged in. Re-run the workflow with this option and see if the inventory item displays data.

[MuayThai88]

So remove the bad instance from vRealize Orchestrator, I should click on the following workflow correct? This workflow won't delete vCenter itself right?

[daphnissov]

Use the Update a vCenter Server instance workflow.

[MuayThai88]

I changed the option in the second screen shot to no for shared session and it still gives me the initial error in the first post.

[daphnissov]

Try to remove and re-add. What version of vRO and vCenter?

[MuayThai88]

I tried removing and re-adding earlier and still got that error.

vCenter Version: 6.5.0.10000 Build: 5973321

vRealize Orchestrator Version: 7.3.0.5481809 Build: 5481809

[daphnissov]

You must have something wrong with your auth. Check Control Center. Validate config. Is it all green? Show how your vRA auth is configured within CC.

[MuayThai88]

Yea it's all green.

[daphnissov]

Can you show your vRA auth config?

[MuayThai88]

[daphnissov]

And you're using the default tenant and not a user-defined tenant?

[MuayThai88]

I am using the default tenant vsphere.local

[MuayThai88]

Not sure what took it so long, maybe it just took a while to collect all the data because I randomly checked it again and all of a sudden it is now working. We do have a pretty big vCenter environment so it makes sense I guess. Thanks for your help anyways.

[daphnissov]

FYI, vRO 7.3.1 was released last week (along with vRA 7.3.1), so you may want to update to this patch release as it has some fixes and rolls up the most current plug-ins (including that of vCenter).

[hussainbte]

Shouldn't the Authentication Mode be vSphere instead of vRealize Automation?

[daphnissov]

Not if this is in use for vRA.