Unable to add serial port to VM using vCenter Web Client

[runnyyolk]

I'm using VCSA 6.5.0u1 against esxi 6.5 hosts.

For existing VMs, I can see a serial port logging to file in Summary > VM Hardware. However, I'm not able to edit it nor remove the serial port.

When I Edit Settings on a VM or create a new VM and click Add New Device, I don't get options to add Serial or Parallel ports, only CD/DVD Drive, Hard Disk, RDM Disk, Existing Hard Disk, Network Adapter and SCSI Controller.

Using the plain esxi host client, I still have access to add/manipulate serial ports for VMs.

Is this a limitation of vCenter? How would you do this if you locked down the esxi hosts from direct access?

[parmarr]

Please check Supported serial ports and unsupported serial ports in docs. For reference: https://docs.vmware.com/en/VMware-vSphere/6.5/com.vmware.vsphere.vm_admin.doc/GUID-A779C84D-4324-4D3...

[runnyyolk · Accepted solution]

Okay, so the answer turned out to be stupidly simple. I was using the HTML client instead of the full client. Apparently that's a limitation of the HTML client. :smileyangry:

I had no realized that and it's not documented anywhere as far as I can tell. However, all is well now.