serverhack
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Enthusiast

Ubuntu 20.04 Customization Profile Error

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Hi,

I'm testing cutomization profile for Ubuntu 20.04 after upgrading vCenter to 6.7 U3g and ESXi to last critical patches.

The customization profile, executing perl commands, errors with the following error in /var/log/vmware-imc/toolsDeployPkg.log:

[...]

[Many errors removing lock '/tmp/.vmware-deploy.***** files]

[...]

INFO: Check if hostnamectl is available

[DEBUG]: Command: 'hostnamectl status 2>/tmp/guest.customization.stderr'

[DEBUG]: Result:

[DEBUG]: Exit Code: 256

[DEBUG]: Stderr: ^[[0;1;31mFailed to create bus connection: No such file or directory^[[0m

[...]

[   error] Customization command failed with stderr: '^[[0;1;31mFailed to create bus connection: No such file or directory^[[0m'.

[...]

I hace tried to apply the workarounds shown at VMware Knowledge Base​ with same results.

I have seen that customization tries to apply ubuntu 19.10 instance:

[...]

INFO: Customization instance Ubuntu1910Customization loaded.

[...]

If I try with Ubuntu 18.04 it works correctly.

Any clue on this? Is Ubuntu 20.04 still not working with customization in vCenter 6.7 U3g?

REgards,

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serverhack
Enthusiast
Enthusiast

I have noticed that cloud-init is installed on Ubuntu 20.04 by default.

Once uninstalled cloud-init and removing the config files at /etc/cloud the customization has worked right,

It would be interesting that customization work for cloud-init, but the network interface is not connected at the time of booting the server, and the customization script fails.

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serverhack
Enthusiast
Enthusiast

I have noticed that cloud-init is installed on Ubuntu 20.04 by default.

Once uninstalled cloud-init and removing the config files at /etc/cloud the customization has worked right,

It would be interesting that customization work for cloud-init, but the network interface is not connected at the time of booting the server, and the customization script fails.