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KianChoong
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The VMware Kdc Service service terminated unexpectedly

Hi,

I've a problem on vCenter Server with VMware Kdc Service is terminated unexpectedly and auto restarted on every Saturday at 5AM.

Here are the logs that I captured from vCenter Server.

Windows System Event Log: (Event ID: 7031)

The VMware Kdc Service service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 10000 milliseconds: Restart the service.

Windows Application Event Log: (Event ID 1000)

Faulting application name: vmkdcd.exe, version: 5.5.0.5111, time stamp: 0x56fe5caa

Faulting module name: vmkdcd.exe, version: 5.5.0.5111, time stamp: 0x56fe5caa

Exception code: 0xc0000005

Fault offset: 0x0000000000003907

Faulting process id: 0xa34

Faulting application start time: 0x01d29960bb331c69

Faulting application path: c:\Program Files\VMware\Infrastructure\VMware\CIS\vmkdcd\vmkdcd.exe

Faulting module path: c:\Program Files\VMware\Infrastructure\VMware\CIS\vmkdcd\vmkdcd.exe

Report Id: 14628631-05d4-11e7-8d21-000c29efa1ed

vmkdcd.log

20170311045554.000:t@0:TRACE: select: tcp socket

20170311045554.000:t@0:TRACE: vmkdc: accepted connection!

20170311045554.000:t@0:TRACE: VmKdcReadTcpRequestSize: KrbMsgLen=0

20170311045554.000:t@0:TRACE: VmKdcProcessTcpRequest: done

20170311045649.000:t@0:TRACE: select: tcp socket

20170311045649.000:t@0:TRACE: vmkdc: accepted connection!

20170311045649.000:t@0:TRACE: VmKdcReadTcpRequestSize: KrbMsgLen=163

20170311045704.000:t@0:TRACE: VmKdcSrvOpenServicePortTcp called...

20170311045704.000:t@0:TRACE: VmKdcSrvOpenServicePortTcp done.

20170311045704.000:t@0:TRACE: VmKdcSrvOpenServicePortUdp called...

20170311045704.000:t@0:TRACE: VmKdcSrvOpenServicePortUdp done.

20170311045704.000:t@0:TRACE: VmKdcInit: done!

20170311045704.000:t@0:TRACE: vmkdcd: started!

20170311045704.000:t@0:TRACE: Vmkdc: initializing directory

20170311050134.000:t@0:TRACE: select: tcp socket

20170311050134.000:t@0:TRACE: vmkdc: accepted connection!

20170311050134.000:t@0:TRACE: VmKdcReadTcpRequestSize: KrbMsgLen=0

20170311050134.000:t@0:TRACE: VmKdcProcessTcpRequest: done

My current vCenter Server Setup:

Windows 2008R2 SP1 VM

vCenter 5.5 Update 3e

Is anyone experiencing this kind of issue or anyone can help me to resolve it?

Thanks!

Kian

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KianChoong
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I found the McAfee Antivirus Server On-Demand Scan is scheduled weekly to run on Saturday at 4:30AM on vCenter server and apply the antivirus scanning exclusion on VMware and SQL database folders.

References:

https://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=20628...

https://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=10097...

https://communities.vmware.com/thread/425834

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KianChoong
Contributor
Contributor
Jump to solution

I found the McAfee Antivirus Server On-Demand Scan is scheduled weekly to run on Saturday at 4:30AM on vCenter server and apply the antivirus scanning exclusion on VMware and SQL database folders.

References:

https://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=20628...

https://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=10097...

https://communities.vmware.com/thread/425834

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