We have a client who has SRM configured for two sites on their network. I have been trying to troubleshoot a time-out issue for them.
When trying to load the Site Recovery menu in the web client, they get the following timeout error:
This message eventually disappears and the menu will load.
However, they are also seeing other similar messages. Another example is when they attempt to load the secondary site in the Sites menu and are waiting for the permissions prompt:
Again, this error will eventually disappear, and the prompt might show up in about 2-5 minutes.
They've also been receiving the following error (apologies; I wasn't able to retrieve a screen shot):
"Unable to retrieve Permissions data. The query execution timed out because of a back-end property provider 'com.vmware.srm.client.infraservice.permissions.PermissionsPropertyProvider' which took more than 120 seconds."
I have not had any luck searching on the specific content of these messages; most search results point to similar messages that aren't related to SRM. Has anyone had any experience with these issues before, and/or any luck tracing the root cause?
Thanks,
Stew
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