VMware 6.5 U2
Trying to update my VCSA 6.5.0.12000 Build Number 7119157
When I click on install updates the bar displays then goes to 100% given this message
vCenter HA should be in the maintenance mode to apply an update.
I went to my vCenter configuration vcenter HA selected Edit and placed it into maintenance mode
tried install updates again and get the same message.
update is 6.5.0.30000 Build Number 14020092
any ideas?
Thank you
Tom
yes, send my address: info@aleadmin.it
Hi,
some important services to start the vcenter are stopped.
the others see them later.
If these services do not start, error 503 is corrected
Alessandro Romeo
Hi,
These are the possible causes that lead to that kind of error:
"503 Service Unavailable" error on the vSphere Web Client when logging in or accessing the vCenter Server (67818)
https://kb.vmware.com/s/article/67818
Firstboot Failed during Install, Deployment, Upgrade, or Migration in vCenter Server and vCenter Server Appliance
https://kb.vmware.com/s/article/55746
How to Stop, Start or Restart vCenter Server 6.x Services
https://kb.vmware.com/s/article/2109881
Troubleshooting Work-Flow error 503 (attached)
Alessandro
I just sent the email
Yes I have been trying to start those services and they fail to start.
On the PEER Node which was the last Active I remember
On the passive it just sits there trying to start and then times out
Hi,
The problem with error 503 is precisely this service that does not start. I received the log now checking it.
Yes I agree the services not starting are the issue
Thank you
Hope you find something in the log
Tom
Hi,
I would say that the problem is reading the certificate.
In the log file I found this error that causes the others and does not start the service
2019-08-28T23:33:36.405Z info vpxd[7F3675823800] [Originator@6876 sub=vpxCrypt] Failed to read X509 cert; err: 151441516
proceed as in the link:
If it doesn't work, we need to recreate the certificate
following the instructions in the link you provided
~ ]# vcenter-restore
Please enter SSO Admin username: administrator@vsphere.local
Please enter SSO Admin Password:
Restore of embedded node is only supported via this script in case of embedded linked mode setup.
Any ideas?
Should I do this on the Peer? this was done on the passive
Update
Tried on peer same results
Hi,
I waited a while to answer because I checked everything again.
The log file has password and certificate errors. This can happen during updates.
The first may be the consequence of the second error.
We begin to reset the password with this procedure:
before proceeding with the password reset, go to this verification:
-----------------------------------------------------------------------------------------------------------------------------------------------------
Reset password
Resolution
For vCenter Server Appliance
Login to vCenter Server via SSH as the root user
---------------------------
OR this procedure:
---------------------------
Related Information
For vCenter Server Appliance
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The DB has no duplication. Disk space is not 100%....we have excluded these possibilities.
Alessandro Romeo
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Do you have a support contract, I'd advise opening an SR for this, They will probably advise destroying vcha properly and getting back to one node for troubleshooting. Personally I would always destroy vcha before patching/upgrading etc. Then snapshot ( with no vcha its supported ) - Its so easy to reconfigure vcha after the update that way once all is verified as working ok. Do you have a file/VAMI back up worst case scenario?
To All,
Thank you for all your help.
I decided to rebuild my VCenter.
Installed new VCSA applied updates and added all hosts from the HA configuration.
Next time I will make a snapshot of the VCSA
Again thank you for all the help