OVA Import Failure, VMware ESXi, 7.0.0, 15843807, managed by vSphere version 7.0.3.01

[Stephen95035]

All attempts to import an .OVA to this system result in :

Provider method implementation threw unexpected exception: com.vmware.vapi.std.errors.ServiceUnavailable: ServiceUnavailable (com.vmware.vapi.std.errors.service_unavailable) =&gt; {<br/> messages = [LocalizableMessage (com.vmware.vapi.std.localizable_message) =&gt; {<br/> id = com.vmware.vapi.endpoint.cis.ServiceUnavailable,<br/> defaultMessage = Service unavailable.,<br/> args = [],<br/> params = &lt;null&gt;,<br/> localized = &lt;null&gt;<br/>}],<br/> data = &lt;null&gt;,<br/> errorType = SERVICE_UNAVAILABLE<br/>}

Curiouser and curiouser, thought Alice.

Anyone with a flashlight to illuminate my darkness?

[lukaszzasko]

Hi,

Did you try to restart vapi-endpoint service (service-control --start vmware-vapi-endpoint) or use ESXi web client instead of vCenter web console? 

[Stephen95035]

I have not, but will attempt that and advise results.  Many thanks for the reply and guidance!

[Stephen95035]

Executed :

# service-control --stop vmware-vapi-endpoint

# service-control --start vmware-vapi-endpoint

# service-control --status

Running:
lookupsvc lwsmd observability observability-vapi pschealth vlcm vmafdd vmcad vmdird vmonapi vmware-analytics vmware-certificateauthority vmware-certificatemanagement vmware-cis-license vmware-content-library vmware-eam vmware-envoy vmware-hvc vmware-infraprofile vmware-perfcharts vmware-pod vmware-postgres-archiver vmware-rhttpproxy vmware-sca vmware-sps vmware-statsmonitor vmware-stsd vmware-topologysvc vmware-trustmanagement vmware-updatemgr vmware-vapi-endpoint vmware-vdtc vmware-vmon vmware-vpostgres vmware-vpxd vmware-vpxd-svcs vmware-vsan-health vmware-vsm vsphere-ui vstats vtsdb wcp

Stopped:
applmgmt vmcam vmware-imagebuilder vmware-netdumper vmware-rbd-watchdog vmware-vcha

Repeating the Deploy OVF Template procedure results in the same error as before.

Curiouser and curiouser, thought Alice.

[Stephen95035 · Accepted solution]

In vCenter, Service applmgmt was found to be not running.  Starting this service allowed successful import of the .OVA.  I don't immediately know how or why that Service was not running, but it works now.  Many thanks!