Hello
I have fresh installed VCSA 6.5 u1. I want to configure Update Manager which is integrated with VCSA 6.5. During starting the service of VMware Update manager found the following
Error:
the "start service" operation failed for the entity with the following error message.
Error(com.vmware.vapi.std.errors.error)=>{
messages =[],
data = <null>
}
Please help.
Raju Gupta
Hi
Log in to vcsa by ssh and first try to start vum:
service-control --start vmware-updatemgr
if fail, check log:
/var/log/vmware/vmware-updatemgr/vum-server/vmware-vum-server-log4cpp.log
hello Mac,
Thanks for reply..
I have started service that return following errors:
# service-control --start vmware-updatemgr
Perform start operation. vmon_profile=None, svc_namest=['vmware-updatemgr'], include_coreossvcs=False, include_leafossvcs=False
Service updatemgr state STOPPED
Error executing start on service updatemgr. Details {
"resolution": null,
"detail": [
{
"args": [
"updatemgr"
],
"id": "install.ciscommon.service.failstart",
"localized": "An error occurred while starting servicer 'updatemgr'"
"translatable": "An error occurred while starting service ' %(0)s'"
}
],
"componentKey": null,
"problemId": null
}
Service-control failed. Error {
"resolution": null,
"detail": [
{
"args": [
"updatemgr"
],
"id": "install.ciscommon.service.failstart",
"localized": "An error occurred while starting servicer 'updatemgr'"
"translatable": "An error occurred while starting service ' %(0)s'"
}
],
"componentKey": null,
"problemId": null
}
}
After that I have checked log vmware-vum-server-3.log file but now found latest entries. So I have checked /var/log/vmware/vmware-updatemgr/vum-servers/vmware-vum-server-3.log file where I found following latest entries:
info vmware--vum-server[7FA024816700 [Originator@6876 sub=ThreadPool] Thread delisted
info vmware--vum-server[7FA0247D5700 [Originator@6876 sub=ThreadPool] Thread delisted
info vmware--vum-server[7FA04B796700 [Originator@6876 sub=ThreadPool] Thread delisted
...
...
info vmware--vum-server[7FA04B7D87C0 [Originator@6876 sub=Ufa] Plugin Stopped
info vmware--vum-server[7FA04B7D87C0 [Originator@6876 sub=ThreadPool] Thread delisted
info vmware--vum-server[7FA04B7D87C0 [Originator@6876 sub=Default] [main,418] VCI service stopped.
Thanks..
Raju Gupta
I'm having this same issue after upgrading from 6.5 to 6.5 U1.
Has anyone have any input?? Not much out there for documentation. Strange since it worked before the update and it's integrated in the appliance so you wouldn't think anything would break.
This is also happening to me, any resolution? It failed because the VUM was not installed with the vCenter (https://kb.vmware.com/s/article/2150982)
Try this
Hi ,
Please check this KB - VMware Knowledge Base