We are using the following versions:
- VCenter Server version 5.5.0 build 1,750,787
- VSphere client version 5.5.0 build 1,474,107
- ESXi version 5.5.0 build 1,623,387
Currently we are facing with the 5 hosts simultaneously appear on the Host Storage Status critical alarm. When checking the Hardware Status tab from vSphere client alarm appears as follows:
Disk 1 on HPSA1: Bay Port 0 Box 0: 0GB: Unconfigured Disk: Disk Error.
Sensor name: Disk 2 on HPSA1: Bay Port 0 Box 0: 0GB: Unconfigured Disk: Disk Error.
All the physical servers are C7000 HP Blades
Please guide us to check and fix this issue.
Thank you. /.
We have the same issue ! (DL580 G7, ESXi and vCenter version is the same)
current workaround is .... Migrate all VM to other host,
and reboot ESXi host.
Does any other workaround or FIX here?
I also had this trigger on a host - HP DL120 G7 (Not on the HAL, I know).
System ROM J01 02/01/2012
iLO 3 Advanced, 1.70 Jan 09 2014
Drive Backplane Firmware v1.14
vCSA 5.5.0 U1 (184.108.40.20600 Build 1750781)
vSphere 5.5.0 U1 (build 1881737)
Its twin so far has no issue.
The error seems to talk about a Bay/Port that doesn't exist.
A reboot of the affected host also cleared it up for me.
I'll be applying SPP 2014.06 to it in the next day or two, in case it is something with an older firmware version that is causing it.
I tried implementing virtual machines migrate to other hosts and rebooted the alarm ESX host, but still did not to fix. Even now, upto 17 ESX hosts are having this alarm.
Had anyone ever been like this and fixed the errors, please help.
Now also triggered on a pair of blades:
HP SPP 2014.02.0-B
ESXi 5.5.0, Build 1881737
EDIT: Now that it has happened on supported hardware, I've filed a case with VMware Support over it, and referenced this discussion.
EDIT EDIT: VMware Support said to contact HP over it, as all vSphere does is report what the sensors report.
I also now have a third BL460c G7 with this issue. Reboot still clears it.
I am also actively looking for information about similar errors like this, and now I'm thinking about the old firmware SmartArray reasonable?
Who is there a way to check the firmware version information of the Ethernet NIC card and SmartArray not?
here is the way how to check firmware.
There are some issues with the hpsa driver 5.x.0.58-1.
You can check your logs if you find some of those lines:
WARNING: LinDMA: dma_alloc_coherent:726: Out of memory
hpsa 0000:03:00.0: cmd_special_alloc returned NULL!
hpsa 0000:03:00.0: out of memory at vmkdrivers/src_9/drivers/hpsa/hpsa.c:3562
cp 0x410c0b9e8500 has status 0x2 Sense: 0x5, ASC: 0x20, ASCQ: 0x0, Returning result: 0x2
You can check which hpsa driver is installed by running this command:
# esxcli software vib list | grep -ir hpsa
Upgrade the driver to 5.x.0.60-1.