On vCenter 6.5 Build 8815520 (appliance), Hardware status is displayed as "unknown" for certain sensors on HPE G9 ESXi 6.5U2c.
I used the last custom iso provided by HP (VMware-ESXi-6.5.0-Update2-9298722-HPE-preGen9-650.U126.96.36.199.3-Sep2018.iso) and I upgraded the HPE G9 with the last SPP also provided by HP (P11740_001_spp-2018.11.0-SPP2018110.2018_1114.38.iso).
Screenshot from vCenter ==>
Screenshot from Host ==>
I tried a lot of tips but nothing works.
Any idea ?
Or do I need to open a ticket to HPE or VMware ?
Thanks for help
Sensor in below categories do not report their health status.
How to identify sensor belongs to one of the above mentioned category
BIOS related sensor :Run 'esxcli hardware ipmi sdr list' command on the host. BIOS related sensor will have Entity-Instance column value "34.1"
Presence sensor : Run 'esxcli hardware ipmi sdr list' command and check below information for all sensors
Note : This data available only in 6.7 not in 6.5 U2
Disabled or No reading : Run /bin/cim-diagnostic.sh script.
In OMC_RawIpmiSensor class instances, check below fields for each entry:
ReadingStateUnavailable = true -> No reading sensors
Scanning disabled = true -> Disabled sensors
Event-only sensor : Use ipmitool and run below command:
'ipmitool sdr elist all'
Check last column for 'Event-Only'entry.
Open a ticket with vmware, I think there might be a PR open on this issue.