I got error while upgrading VCSA6.0 to 6.5 in Stage2, preupgrade checks fails with error message " internal error during execution of upgrade process"
Also unable to locate upgrade-source-requirements.log file on both source and target VCSA.
Anyone can help?
2021-03-11T07:19:05.137Z INFO ssh_utils Local directory /usr/lib/vmware/cis_upgrade_runner has been successfully uploaded to root@xxx:/tmp/vmware-root/tmpvmware188
2021-03-11T07:19:05.556Z INFO base_commands Directory /var/log/vmware/upgrade is successfully removed
2021-03-11T07:19:05.556Z INFO base_commands Executing command: [<class 'upgrade_commands.UpgradeRequirementsLinuxCommand'>]
2021-03-11T07:19:05.677Z WARNING upgrade_commands [xxx] is a source ESXi host that is managed by a vCenter Server instance.
2021-03-11T07:19:06.210Z INFO os_utils Trying to retrieve the remote host xx.xx.xx.xx python path
2021-03-11T07:19:13.93Z ERROR upgrade_commands Pre-upgrade checks failed. Check upgrade-source-requirements.log log for details.
2021-03-11T07:19:13.182Z ERROR upgrade_commands Unable to download pre-upgrade checks result file /tmp/vmware-root/tmpvmware188/upgrade-requirements-output.json from xx.xx.xx.xx
2021-03-11T07:19:13.182Z INFO apply_networking Checking network adapter eth0
2021-03-11T07:19:13.182Z INFO apply_networking Extracting active network adapters on host xxx
2021-03-11T07:19:15.326Z INFO apply_networking Active Network adapters found are ['eth0']
2021-03-11T07:19:15.326Z INFO apply_networking Network adapter eth0 present in ['eth0']: True
2021-03-11T07:19:19.664Z INFO transfer_network IPv4 configuration -> source vCSA: ipv4=xx.xx.xx.xx subnet=xx.xx.xx.xx destination vCSA: ipv4=xx.xx.xx.xx subnet=xx.xx.xx.xx
2021-03-11T07:19:19.665Z INFO transfer_network Source and destination vCSA are in the same subnet.
2021-03-11T07:19:28.392Z INFO sdk_utils Appliance has version 6.0.0.0
2021-03-11T07:19:32.746Z ERROR upgrade_commands Unable to execute pre-upgrade checks on host xx.xx.xx.xx
Traceback (most recent call last):
File "/usr/lib/vmware/cis_upgrade_runner/bootstrap_scripts/upgrade_commands.py", line 2226, in execute
preupgradeResult = self._executePreupgradeChecks()
File "/usr/lib/vmware/cis_upgrade_runner/bootstrap_scripts/upgrade_commands.py", line 2720, in _executePreupgradeChecks
ssoIps = preupgradeResult.get('extraArguments', {}).get('ur.appliance.sso.ipaddresses', {})
AttributeError: 'NoneType' object has no attribute 'get'
2021-03-11T07:19:32.748Z INFO upgrade_commands Prune InstallInfo spec
2021-03-11T07:19:32.748Z INFO upgrade_commands Persisting preupgrade-checks to "/var/log/vmware/upgrade/prechecks.json"
2021-03-11T07:19:32.750Z INFO upgrade_commands Persisting preupgrade-checks to temporary file "/var/log/vmware/upgrade/prechecks.json.tmp"
2021-03-11T07:19:32.751Z INFO base_commands Cleaning up remote host...
2021-03-11T07:19:32.751Z INFO base_commands Download directory /var/log/vmware/upgrade to /var/log/vmware/upgrade
2021-03-11T07:19:32.833Z WARNING proxy got Cannot download directory because remote directory /var/log/vmware/upgrade does not exist, retrying ...
2021-03-11T07:19:32.925Z WARNING proxy got Cannot download directory because remote directory /var/log/vmware/upgrade does not exist, retrying ...
2021-03-11T07:19:33.13Z WARNING proxy got Cannot download directory because remote directory /var/log/vmware/upgrade does not exist, retrying ...
2021-03-11T07:19:33.101Z WARNING proxy got Cannot download directory because remote directory /var/log/vmware/upgrade does not exist, retrying ...
2021-03-11T07:19:33.190Z WARNING proxy got Cannot download directory because remote directory /var/log/vmware/upgrade does not exist, retries maxed out
2021-03-11T07:19:33.190Z ERROR base_commands Unable to upload required files to [xx.xx.xx.xx]
Traceback (most recent call last):
File "/usr/lib/vmware/cis_upgrade_runner/bootstrap_scripts/base_commands.py", line 500, in execute
self.opsManager.downloadDirectory(destinationPath, sourcePath)
File "/usr/lib/vmware/cis_upgrade_runner/bootstrap_scripts/ssh_utils.py", line 1057, in downloadDirectory
self.sshTransport.downloadDirectory(remoteDirPath, localDirPath)
File "/usr/lib/vmware/cis_upgrade_runner/libs/sdk/proxy.py", line 81, in __call__
ret = self.func(*args, **kwargs)
File "/usr/lib/vmware/cis_upgrade_runner/bootstrap_scripts/ssh_utils.py", line 788, in downloadDirectory
'directory %s does not exist' % remoteDirPath)
FileException: Cannot download directory because remote directory /var/log/vmware/upgrade does not exist
2021-03-11T07:19:33.191Z INFO base_commands Executing command: [<class 'base_commands.RemoveFilesCommand'>]
2021-03-11T07:19:33.360Z INFO base_commands Directory /tmp/vmware-root/tmpvmware188 is successfully removed
2021-03-11T07:19:33.360Z INFO base_commands Executing command: [<class 'upgrade_commands.CleanupRemoteLinuxTransportCommand'>]
2021-03-11T07:19:33.361Z INFO upgrade_commands Cleanup SSH transport on remote host: "xx.xx.xx.xx"
2021-03-11T07:19:33.706Z INFO ssh_utils Remote authorization ssh file has been removed
2021-03-11T07:19:33.706Z INFO ssh_utils Private ssh key file /root/.ssh/id_rsa has been removed.
2021-03-11T07:19:33.706Z INFO ssh_utils Public ssh key file /root/.ssh/id_rsa.pub has been removed.
2021-03-11T07:19:33.706Z INFO ssh_utils Local ssh knownhosts file /root/.ssh/upgrade_known_hosts changes have been reverted
2021-03-11T07:19:33.707Z INFO ssh_utils Ssh password-less transport has been cleaned up
2021-03-11T07:19:33.707Z INFO shell_utils Switching from shell /bin/bash to shell /bin/appliancesh
2021-03-11T07:19:37.878Z INFO shell_utils Shell is switched to /bin/appliancesh
2021-03-11T07:19:37.879Z INFO upgrade_commands SSH transport is successfully cleanup on remote host: "xx.xx.xx.xx"
2021-03-11T07:19:37.879Z INFO shell_utils Active shell has already been set to: /bin/appliancesh,
2021-03-11T07:19:37.880Z INFO upgrade_commands SSH transport is successfully cleanup on local host
2021-03-11T07:19:37.880Z ERROR __main__ ERROR: Fatal error during upgrade REQUIREMENTS. For more details take a look at: /var/log/vmware/upgrade/requirements-upgrade-runner.log
2021-03-11T07:19:37.880Z INFO root Exiting with exit-code 1
