VMware Cloud Community
Bunty11
Hot Shot
Hot Shot

Failed to open disk !!

When ever backup tool tries to backup a VM it fails with an error :

Backup tool uses VCB.

ABC\ABC.vmdk Failed Failed to open disk

ABC\ABC_1.vmdk Failed Failed to open disk

ABC\[XXX-XXX-XX-XX-XXX] ABC/ABC_1_1.vmdk Failed Failed to open disk

ABC\[XXX-XX-XX-XX-XXX] ABC/ABC_1_1_1.vmdk Failed Failed to open disk

ABC\ABC_2_1.vmdk Failed Failed to open disk

ABC\ABC_3.vmdk Failed Failed to open disk


We tried to

1) Consolidate the Disk. Consolidation Successfull.

2) Restart VM.

3) Took a new snapshot and deleted it.

4) vMotion the VM.

Still at the time of backup same error occurs.

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3 Replies
marcelo_soares
Champion
Champion

What backup tool are you using? How it is configured to perform the backups?

Marcelo Soares
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Bunty11
Hot Shot
Hot Shot

We use CommVault

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JagadeeshDev
Hot Shot
Hot Shot

It seems like VCB is trying to place a lock or trying to mount the files which are failing.

I would also ask you to ensure that your VCB has an access to your cluster / VM;s

http://www.myitblog.in/
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