vadm168
Enthusiast
Enthusiast

Even administrator permission can't acknowledge alarms

VCSA 6.5 with the latest patches

I have a user whose AD domain user account has "administrator" permission at the data center level and it propagates to the children as well. However, he can't even acknowledge alarms raised on the VMs hosted by the ESXi in the data center. I've confirmed his domain account does have 'administrator' permission the the VMs with alarms. The error he gets is: 'Operation Failed! Permission to perform this operation was denied.'

He uses HTML5 client and we tried Chrome and Firefox but results are the same.

1. Is there anyone having the similar issue?

2. What are the logs I can check to get more detailed information on this? Is it the HTML5 client or some backend process writing to the logs?

Thanks,

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1 Reply
Chann1905
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Enthusiast

Is the user added to the Global Permissions tab?

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