VMware Cloud Community
sergiodiazanunz
Contributor
Contributor

Error 29102 install vsphere web client

Hello

I have a problem with the installation.

system windows 2008 r1 enterprice sp1

the vmware vsphere 5.5

The system isn't domain. The domain is another computer

Ip 10.0.0.15

Dns 10.0.0.4 and 10.0.0.11

-------------------vm_ssoreg.log----------------

[2018-11-06 09:43:55,004 main  ERROR com.vmware.vim.install.cli.commands.CommandArgumentsParser] Unable to connect to server

[2018-11-06 09:43:55,004 main  INFO  com.vmware.vim.install.cli.RegTool] Return code is: ServiceNotResponding

[2018-11-06 09:43:55,285 main  DEBUG com.vmware.vim.install.cli.RegTool] $Id: //depot/vicore/vicore-2013-rel/regtool/viregtool/src/main/java/com/vmware/vim/install/cli/RegTool.java#4 $

[2018-11-06 09:43:55,285 main  DEBUG com.vmware.vim.install.cli.RegTool] Executing command: checkVersion -d https://10.0.0.15:7444/lookupservice/sdk --version-number 1.5 -c C:\Users\ADMINI~1\AppData\Local\Temp\2\{0A94097F-6DE2-484D-A2B2-ADAF51CC3FDF}\certs\

[2018-11-06 09:43:55,316 main  INFO  com.vmware.vim.install.impl.RegistrationProviderImpl] Intializing registration provider...

[2018-11-06 09:43:55,722 main  DEBUG com.vmware.vim.install.impl.LookupServiceAccess] Creating VMODL client for LookupService

[2018-11-06 09:43:55,737 main  INFO  com.vmware.vim.install.impl.CertificateGetter] Getting SSL certificates for https://10.0.0.15:7444/lookupservice/sdk

[2018-11-06 09:43:55,987 main  DEBUG com.vmware.vim.install.impl.CertificateGetter] Establishing socket connection to /10.0.0.15:7444. Timeout is 60000

[2018-11-06 09:43:57,016 main  ERROR com.vmware.vim.install.impl.CertificateGetter] Unable to connect to server

[2018-11-06 09:43:57,016 main  DEBUG com.vmware.vim.install.impl.CertificateGetter]

java.net.ConnectException: Connection refused: connect

    at java.net.DualStackPlainSocketImpl.waitForConnect(Native Method)

    at java.net.DualStackPlainSocketImpl.socketConnect(Unknown Source)

    at java.net.AbstractPlainSocketImpl.doConnect(Unknown Source)

    at java.net.AbstractPlainSocketImpl.connectToAddress(Unknown Source)

    at java.net.AbstractPlainSocketImpl.connect(Unknown Source)

    at java.net.PlainSocketImpl.connect(Unknown Source)

    at java.net.SocksSocketImpl.connect(Unknown Source)

    at java.net.Socket.connect(Unknown Source)

    at sun.security.ssl.SSLSocketImpl.connect(Unknown Source)

    at com.vmware.vim.install.impl.CertificateGetter.getSslCertificates(CertificateGetter.java:73)

    at com.vmware.vim.install.impl.LookupServiceAccess.downloadSslCertificates(LookupServiceAccess.java:71)

    at com.vmware.vim.install.impl.LookupServiceAccess.<init>(LookupServiceAccess.java:53)

    at com.vmware.vim.install.impl.RegistrationProviderImpl.<init>(RegistrationProviderImpl.java:55)

    at com.vmware.vim.install.RegistrationProviderFactory.getRegistrationProvider(RegistrationProviderFactory.java:143)

    at com.vmware.vim.install.RegistrationProviderFactory.getRegistrationProvider(RegistrationProviderFactory.java:116)

    at com.vmware.vim.install.cli.commands.CommandArgumentsParser.createServiceProvider(CommandArgumentsParser.java:239)

    at com.vmware.vim.install.cli.commands.CommandArgumentsParser.parseCommand(CommandArgumentsParser.java:101)

    at com.vmware.vim.install.cli.commands.CommandFactory.createCheckVersionCommand(CommandFactory.java:375)

    at com.vmware.vim.install.cli.RegTool.process(RegTool.java:158)

    at com.vmware.vim.install.cli.RegTool.main(RegTool.java:38)

[2018-11-06 09:43:57,016 main  ERROR com.vmware.vim.install.cli.commands.CommandArgumentsParser] Unable to connect to server

[2018-11-06 09:43:57,016 main  INFO  com.vmware.vim.install.cli.RegTool] Return code is: ServiceNotResponding

I'm reading a diferents post but I didn't resolve the problem

thanks

Reply
0 Kudos
1 Reply
MikeStoica
Expert
Expert

vSphere 5.5 is out of support. You should install 6.5/6.7.

Reply
0 Kudos