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banebane
Contributor
Contributor

ESXi 6.0 and Intel quad gigabit adapter

First of all, I apologize in advance if this is in the wrong place.  I am new here and the navigation structure to find where to post was very, very confusing. 

I had installed ESXi 6.0 eval on a USB stick on an intel Atom D2550 with an Intel gig NIC onboard.  Everything ran fine, everything was detected.

I moved that USB stick to a different system with a Realtek onboard NIC and an Intel quad gig PCIe card.  Of course the Realtek wasn't found, but the four Intel gig NICs showed up just fine.

I then downloaded the Realtek vib file and used the customizer to create a new ESXi 6.0 installer ISO with Realtek support.  Installed just fine and the Realtek NIC is working, however, now the Intel NIC is not being detected.

So does the customizer *replace* any network drivers with the VIB specified (ie, it didn't load any Intel drivers at all in lieu of the Realtek)?  How can I get the Intel NIC to be detected?

Thanks.

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MKguy
Virtuoso
Virtuoso

It shouldn't remove different drivers and thus prevent other NICs from being detected.

Please post the output of the following shell commands:

# esxcli network nic list

# esxcli hardware pci list | grep 'Device Class: 0x0200' -B16 -A20

# lspci -pv

# esxcli software vib list

-- http://alpacapowered.wordpress.com
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banebane
Contributor
Contributor

login as: root

Using keyboard-interactive authentication.

Password:

The time and date of this login have been sent to the system logs.

VMware offers supported, powerful system administration tools.  Please

see www.vmware.com/go/sysadmintools for details.

The ESXi Shell can be disabled by an administrative user. See the

vSphere Security documentation for more information.

[root@localhost:~] esxcli network nic list

Name    PCI Device    Driver  Admin Status  Link Status  Speed  Duplex  MAC Addr                                                                                            ess         MTU  Description

------  ------------  ------  ------------  -----------  -----  ------  --------                                                                                            ---------  ----  ---------------------------------------------------------

vmnic0  0000:03:00.0  r8168   Up            Up            1000  Full    d0:50:99                                                                                            :49:90:61  1500  Realtek Semiconductor Co., Ltd. Motherboard (one of many)

[root@localhost:~] esxcli hardware pci list | grep 'Device Class: 0x0200' -B16 -

A20

0000:03:00.0

   Address: 0000:03:00.0

   Segment: 0x0000

   Bus: 0x03

   Slot: 0x00

   Function: 0x0

   VMkernel Name: vmnic0

   Vendor Name: Realtek Semiconductor Co., Ltd.

   Device Name: Motherboard (one of many)

   Configured Owner: Unknown

   Current Owner: VMkernel

   Vendor ID: 0x10ec

   Device ID: 0x8168

   SubVendor ID: 0x1849

   SubDevice ID: 0x8168

   Device Class: 0x0200

   Device Class Name: Ethernet controller

   Programming Interface: 0x00

   Revision ID: 0x06

   Interrupt Line: 0x0a

   IRQ: 10

   Interrupt Vector: 0x2e

   PCI Pin: 0x00

   Spawned Bus: 0x00

   Flags: 0x0201

   Module ID: 4122

   Module Name: r8168

   Chassis: 0

   Physical Slot: 4294967295

   Slot Description:

   Passthru Capable: false

   Parent Device: PCI 0:0:28:3

   Dependent Device: PCI 0:3:0:0

   Reset Method: Bridge reset

   FPT Sharable: false

[root@localhost:~] lspci -pv

Segm:Bu:De.F Vend:Dvid Subv:Subd ISA/irq/Vect P M Module       Name

                                 Spawned bus

0000:00:00.0 8086:0100 1849:0100                V

0000:00:01.0 8086:0101 0000:0000  11/ 11/0x2b A V              PCIe RP[0000:00:0                                                                                            1.0]

                                  01

0000:00:02.0 8086:0102 1849:0102  11/ 11/0x2b A V

0000:00:16.0 8086:1c3a 1849:1c3a  11/ 11/0x2b A V

0000:00:1a.0 8086:1c2d 1849:1c2d  11/ 11/0x2b A V ehci-hcd

0000:00:1c.0 8086:1c10 0000:0000  11/ 11/0x2b A V              PCIe RP[0000:00:1                                                                                            c.0]

                                  02

0000:00:1c.3 8086:1c16 0000:0000  10/ 10/0x2c D V              PCIe RP[0000:00:1                                                                                            c.3]

                                  03

0000:00:1d.0 8086:1c26 1849:1c26   5/  5/0x2d A V ehci-hcd

0000:00:1f.0 8086:1c5c 1849:1c5c                V

0000:00:1f.2 8086:1c02 1849:1c02  10/ 10/0x2c B V ahci         vmhba0

0000:00:1f.3 8086:1c22 1849:1c22   3/   /     C V

0000:03:00.0 10ec:8168 1849:8168  10/ 10/0x2e A V r8168        vmnic0

[root@localhost:~] esxcli software vib list

Name                           Version                               Vendor   Ac                                                                                            ceptance Level    Install Date

-----------------------------  ------------------------------------  -------  --                                                                                            ----------------  ------------

net55-r8168                    8.039.01-napi                         Realtek  Co                                                                                            mmunitySupported  2015-04-13

mtip32xx-native                3.8.5-1vmw.600.0.0.2494585            VMWARE   VM                                                                                            wareCertified     2015-04-13

ata-pata-amd                   0.3.10-3vmw.600.0.0.2494585           VMware   VM                                                                                            wareCertified     2015-04-13

ata-pata-atiixp                0.4.6-4vmw.600.0.0.2494585            VMware   VM                                                                                            wareCertified     2015-04-13

ata-pata-cmd64x                0.2.5-3vmw.600.0.0.2494585            VMware   VM                                                                                            wareCertified     2015-04-13

ata-pata-hpt3x2n               0.3.4-3vmw.600.0.0.2494585            VMware   VM                                                                                            wareCertified     2015-04-13

ata-pata-pdc2027x              1.0-3vmw.600.0.0.2494585              VMware   VM                                                                                            wareCertified     2015-04-13

ata-pata-serverworks           0.4.3-3vmw.600.0.0.2494585            VMware   VM                                                                                            wareCertified     2015-04-13

ata-pata-sil680                0.4.8-3vmw.600.0.0.2494585            VMware   VM                                                                                            wareCertified     2015-04-13

ata-pata-via                   0.3.3-2vmw.600.0.0.2494585            VMware   VM                                                                                            wareCertified     2015-04-13

block-cciss                    3.6.14-10vmw.600.0.0.2494585          VMware   VM                                                                                            wareCertified     2015-04-13

cpu-microcode                  6.0.0-0.0.2494585                     VMware   VM                                                                                            wareCertified     2015-04-13

ehci-ehci-hcd                  1.0-3vmw.600.0.0.2494585              VMware   VM                                                                                            wareCertified     2015-04-13

elxnet                         10.2.309.6v-1vmw.600.0.0.2494585      VMware   VM                                                                                            wareCertified     2015-04-13

emulex-esx-elxnetcli           10.2.309.6v-0.0.2494585               VMware   VM                                                                                            wareCertified     2015-04-13

esx-base                       6.0.0-0.0.2494585                     VMware   VM                                                                                            wareCertified     2015-04-13

esx-dvfilter-generic-fastpath  6.0.0-0.0.2494585                     VMware   VM                                                                                            wareCertified     2015-04-13

esx-tboot                      6.0.0-0.0.2494585                     VMware   VM                                                                                            wareCertified     2015-04-13

esx-xserver                    6.0.0-0.0.2494585                     VMware   VM                                                                                            wareCertified     2015-04-13

ima-qla4xxx                    2.02.18-1vmw.600.0.0.2494585          VMware   VM                                                                                            wareCertified     2015-04-13

ipmi-ipmi-devintf              39.1-4vmw.600.0.0.2494585             VMware   VM                                                                                            wareCertified     2015-04-13

ipmi-ipmi-msghandler           39.1-4vmw.600.0.0.2494585             VMware   VM                                                                                            wareCertified     2015-04-13

ipmi-ipmi-si-drv               39.1-4vmw.600.0.0.2494585             VMware   VM                                                                                            wareCertified     2015-04-13

lpfc                           10.2.309.8-2vmw.600.0.0.2494585       VMware   VM                                                                                            wareCertified     2015-04-13

lsi-mr3                        6.605.08.00-6vmw.600.0.0.2494585      VMware   VM                                                                                            wareCertified     2015-04-13

lsi-msgpt3                     06.255.12.00-7vmw.600.0.0.2494585     VMware   VM                                                                                            wareCertified     2015-04-13

lsu-hp-hpsa-plugin             1.0.0-1vmw.600.0.0.2494585            VMware   VM                                                                                            wareCertified     2015-04-13

lsu-lsi-lsi-mr3-plugin         1.0.0-1vmw.600.0.0.2494585            VMware   VM                                                                                            wareCertified     2015-04-13

lsu-lsi-lsi-msgpt3-plugin      1.0.0-1vmw.600.0.0.2494585            VMware   VM                                                                                            wareCertified     2015-04-13

lsu-lsi-megaraid-sas-plugin    1.0.0-1vmw.600.0.0.2494585            VMware   VM                                                                                            wareCertified     2015-04-13

lsu-lsi-mpt2sas-plugin         1.0.0-1vmw.600.0.0.2494585            VMware   VM                                                                                            wareCertified     2015-04-13

lsu-lsi-mptsas-plugin          1.0.0-1vmw.600.0.0.2494585            VMware   VM                                                                                            wareCertified     2015-04-13

misc-cnic-register             1.78.75.v60.7-1vmw.600.0.0.2494585    VMware   VM                                                                                            wareCertified     2015-04-13

misc-drivers                   6.0.0-0.0.2494585                     VMware   VM                                                                                            wareCertified     2015-04-13

net-bnx2                       2.2.4f.v60.10-1vmw.600.0.0.2494585    VMware   VM                                                                                            wareCertified     2015-04-13

net-bnx2x                      1.78.80.v60.12-1vmw.600.0.0.2494585   VMware   VM                                                                                            wareCertified     2015-04-13

net-cnic                       1.78.76.v60.13-2vmw.600.0.0.2494585   VMware   VM                                                                                            wareCertified     2015-04-13

net-e1000                      8.0.3.1-5vmw.600.0.0.2494585          VMware   VM                                                                                            wareCertified     2015-04-13

net-e1000e                     2.5.4-6vmw.600.0.0.2494585            VMware   VM                                                                                            wareCertified     2015-04-13

net-enic                       2.1.2.38-2vmw.600.0.0.2494585         VMware   VM                                                                                            wareCertified     2015-04-13

net-forcedeth                  0.61-2vmw.600.0.0.2494585             VMware   VM                                                                                            wareCertified     2015-04-13

net-igb                        5.0.5.1.1-5vmw.600.0.0.2494585        VMware   VM                                                                                            wareCertified     2015-04-13

net-ixgbe                      3.7.13.7.14iov-20vmw.600.0.0.2494585  VMware   VM                                                                                            wareCertified     2015-04-13

net-mlx4-core                  1.9.7.0-1vmw.600.0.0.2494585          VMware   VM                                                                                            wareCertified     2015-04-13

net-mlx4-en                    1.9.7.0-1vmw.600.0.0.2494585          VMware   VM                                                                                            wareCertified     2015-04-13

net-nx-nic                     5.0.621-5vmw.600.0.0.2494585          VMware   VM                                                                                            wareCertified     2015-04-13

net-tg3                        3.131d.v60.4-1vmw.600.0.0.2494585     VMware   VM                                                                                            wareCertified     2015-04-13

net-vmxnet3                    1.1.3.0-3vmw.600.0.0.2494585          VMware   VM                                                                                            wareCertified     2015-04-13

nmlx4-core                     3.0.0.0-1vmw.600.0.0.2494585          VMware   VM                                                                                            wareCertified     2015-04-13

nmlx4-en                       3.0.0.0-1vmw.600.0.0.2494585          VMware   VM                                                                                            wareCertified     2015-04-13

nmlx4-rdma                     3.0.0.0-1vmw.600.0.0.2494585          VMware   VM                                                                                            wareCertified     2015-04-13

nvme                           1.0e.0.35-1vmw.600.0.0.2494585        VMware   VM                                                                                            wareCertified     2015-04-13

ohci-usb-ohci                  1.0-3vmw.600.0.0.2494585              VMware   VM                                                                                            wareCertified     2015-04-13

qlnativefc                     2.0.12.0-5vmw.600.0.0.2494585         VMware   VM                                                                                            wareCertified     2015-04-13

rste                           2.0.2.0088-4vmw.600.0.0.2494585       VMware   VM                                                                                            wareCertified     2015-04-13

sata-ahci                      3.0-21vmw.600.0.0.2494585             VMware   VM                                                                                            wareCertified     2015-04-13

sata-ata-piix                  2.12-10vmw.600.0.0.2494585            VMware   VM                                                                                            wareCertified     2015-04-13

sata-sata-nv                   3.5-4vmw.600.0.0.2494585              VMware   VM                                                                                            wareCertified     2015-04-13

sata-sata-promise              2.12-3vmw.600.0.0.2494585             VMware   VM                                                                                            wareCertified     2015-04-13

sata-sata-sil24                1.1-1vmw.600.0.0.2494585              VMware   VM                                                                                            wareCertified     2015-04-13

sata-sata-sil                  2.3-4vmw.600.0.0.2494585              VMware   VM                                                                                            wareCertified     2015-04-13

sata-sata-svw                  2.3-3vmw.600.0.0.2494585              VMware   VM                                                                                            wareCertified     2015-04-13

scsi-aacraid                   1.1.5.1-9vmw.600.0.0.2494585          VMware   VM                                                                                            wareCertified     2015-04-13

scsi-adp94xx                   1.0.8.12-6vmw.600.0.0.2494585         VMware   VM                                                                                            wareCertified     2015-04-13

scsi-aic79xx                   3.1-5vmw.600.0.0.2494585              VMware   VM                                                                                            wareCertified     2015-04-13

scsi-bnx2fc                    1.78.78.v60.8-1vmw.600.0.0.2494585    VMware   VM                                                                                            wareCertified     2015-04-13

scsi-bnx2i                     2.78.76.v60.8-1vmw.600.0.0.2494585    VMware   VM                                                                                            wareCertified     2015-04-13

scsi-fnic                      1.5.0.45-3vmw.600.0.0.2494585         VMware   VM                                                                                            wareCertified     2015-04-13

scsi-hpsa                      6.0.0.44-4vmw.600.0.0.2494585         VMware   VM                                                                                            wareCertified     2015-04-13

scsi-ips                       7.12.05-4vmw.600.0.0.2494585          VMware   VM                                                                                            wareCertified     2015-04-13

scsi-megaraid-mbox             2.20.5.1-6vmw.600.0.0.2494585         VMware   VM                                                                                            wareCertified     2015-04-13

scsi-megaraid-sas              6.603.55.00-2vmw.600.0.0.2494585      VMware   VM                                                                                            wareCertified     2015-04-13

scsi-megaraid2                 2.00.4-9vmw.600.0.0.2494585           VMware   VM                                                                                            wareCertified     2015-04-13

scsi-mpt2sas                   19.00.00.00-1vmw.600.0.0.2494585      VMware   VM                                                                                            wareCertified     2015-04-13

scsi-mptsas                    4.23.01.00-9vmw.600.0.0.2494585       VMware   VM                                                                                            wareCertified     2015-04-13

scsi-mptspi                    4.23.01.00-9vmw.600.0.0.2494585       VMware   VM                                                                                            wareCertified     2015-04-13

scsi-qla4xxx                   5.01.03.2-7vmw.600.0.0.2494585        VMware   VM                                                                                            wareCertified     2015-04-13

uhci-usb-uhci                  1.0-3vmw.600.0.0.2494585              VMware   VM                                                                                            wareCertified     2015-04-13

xhci-xhci                      1.0-2vmw.600.0.0.2494585              VMware   VM                                                                                            wareCertified     2015-04-13

tools-light                    6.0.0-0.0.2494585                     VMware   VM                                                                                            wareCertified     2015-04-13

[root@localhost:~]

Many thanks.

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MKguy
Virtuoso
Virtuoso

The PCI device info of your supposedly installed Intel NIC is missing completely, only the realtek NIC is present. This suggests the Intel NIC hardware is either not correctly installed, disabled in the BIOS or something similar. Have you checked that?

Even if there are no drivers for a device, it will always show up with its basic PCI info as long as the device hardware is functioning/installed correctly.

You can also boot a Linux live CD to check if you see the NICs/PCI devices there.

-- http://alpacapowered.wordpress.com
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banebane
Contributor
Contributor

Interesting and confusing.  It literally worked 30 minutes ago.  So either I had a sudden and random hardware failure, or its something else.  I am getting link LEDs on all four ports, so I know at the very least its getting power, and the chips on the board are warm.  This is in a whitebox (ASrock) motherboard, and I tried both integrated and PCIe graphics options in the BIOS (thinking maybe it enabled/disabled the PCIe slot) -- no luck there.  Reset BIOS settings to factory default, no luck there.  I will try a live CD, and/or re-install ESXi using the vanilla factory image, not the custom one with the Realtek drivers. 

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banebane
Contributor
Contributor

Quad NIC card works (in ESXi and pfsense live CD) in another PC.

SATA controller PCIe card works in the ASrock MB that will no longer play nice with the quad NIC, so I know the PCIe slot works, and the BIOS doesn't have a fit when something is plugged in there.

Yet no matter what I do, I can no longer get the quad NIC to work in the ASrock (ESXi and pfsense live CD).  I've tried three different power supplies and two sets of RAM. 

Strange thing is, like I said, it worked the very first time I tried it, but no more.

I don't know if this image will even scale well enough to be readable, but sometimes ESXi fails with a no network devices found error, but usually it hangs and pressing F1 gets me this, don't know if it helps:

es.jpg

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