farhal
Contributor
Contributor

ESXI Web UI not working

Can someone tell me what can cause the ESXi Web UI to stop working?

Also what is the service related to Web UI and the relative log file to check for the Web Interface?

Ping and ssh are fine. But Web UI is not opening. I've tried with different browsers but no luck.

0 Kudos
15 Replies
EricChigoz
Enthusiast
Enthusiast

Version?

Screen shot?

Find this helpful? Please award points. Thank you !
0 Kudos
farhal
Contributor
Contributor

Version is VMware ESXi 6.5.0

The Web UI never opens, it keeps on loading.

pastedImage_0.png

0 Kudos
EricChigoz
Enthusiast
Enthusiast

Could you please try the following:

  1. use Mozilla Firefox if still not successful, try any other browser(s) and lets have your feedback
Find this helpful? Please award points. Thank you !
0 Kudos
farhal
Contributor
Contributor

Hi,

I have tried other browsers as well, Mozilla and Internet Explorer. Issue is still the same.

Ping and ssh are working, issue is only with the GUI.

0 Kudos
EricChigoz
Enthusiast
Enthusiast

Please see this:

1.)   https://esxi-patches.v-front.de/ESXi-6.5.0.html  and be sure to have the latest patches.

2.)    /sbin/services.sh restart  ==>> from ssh

Let me know if this helps.

Find this helpful? Please award points. Thank you !
0 Kudos
farhal
Contributor
Contributor

Please note that its currently a production environment. Would the below command have any impact?

/sbin/services.sh restart  ==>> from ssh

0 Kudos
EricChigoz
Enthusiast
Enthusiast

since its production DO NOT FIRE   /sbin/services.sh restart  ==>> from ssh.

How  many hosts do you have in your environment?

I would plan for upgrade of the hosts with latest patches, so please work on approval for down time  and get it signed off.

Find this helpful? Please award points. Thank you !
0 Kudos
farhal
Contributor
Contributor

I have 2 hosts but is there any other, less lethal option?

Below are the logs from hostd and rhttproxy,

pastedImage_1.png

pastedImage_0.png

Any idea what do they mean?

0 Kudos
mouraMXmouraMX
Contributor
Contributor

Have you tried to restart only the management services?

/etc/init.d/hostd restart

/etc/init.d/vpxa restart

/etc/init.d/rhttpproxy restart

That's different from services.sh, which restart all services on the host.

Other tip is, press F12 in that blank screen and check if it shows any message during the inspecting element.

/etc/init.d/hostd restart

mouraMXmouraMX
Contributor
Contributor

Now, I could see the entire screenshot.

Double-check if dns is working properly and configured.

VMware Knowledge Base

0 Kudos
farhal
Contributor
Contributor

Can you tell me if restarting the vpxa and hostd services have any impact on the running VMs?

0 Kudos
NathanosBlightc
Commander
Commander

No, it's not. They are two services for the host management and restart of them doesn't affect the virtual machines operations.

To understand how they work look at Undercity of Virtualization: hostd & vpxa & vpxd

review these items again:

1. Checking the DNS and Time (NTP) settings

2. Changing the browser to open web UI

3. Checking the proxy settings for browsers and system itself

4. Open the web interface from another client system and check the results

5. Check configured firewall rules of the host by running esxcli network firewall and allowed all traffic temporary if you required

Please mark my comment as the Correct Answer if this solution resolved your problem
0 Kudos
MKesaratti
Contributor
Contributor

Hi, Did you get resolution for above issue, I'm facing similar issue, where I can ping Esxi and SSH, but unable to access Web-GUI.

0 Kudos
Alex_Romeo
Leadership
Leadership

Hi,

write the full path https://<ip> or <fqdn>/ui

regards,

ARomeo

Blog: https://www.aleadmin.it/
Tags (1)
0 Kudos
MKesaratti
Contributor
Contributor

Hi Alex,

Yes I tried with https:// ip

0 Kudos