VMware Cloud Community
NFI_in_VM
Contributor
Contributor

ESX hosts not responding

i have 5 hosts in a vcenter, and two of them are marked not responding, but the vms appear ok (running), but disconnected state.

no actions can be taken on them though

the hosts are pingable, i can ssh, but i cannot web ui log in, it says timed out after entering user/pass

via the idrac, it doesnt accept my user/pass input, its either laggy or just not responding.

vpxa and hostd are running , what else can i check/do?

disk space on the host and mem usage appear ok also.

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10 Replies
NFI_in_VM
Contributor
Contributor

looks like its latency to our san

Tags (1)
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maksym007
Expert
Expert

you are guessing or it's a known issue and a solution? 

Reboot will help for sure, in case VMs are responding shut down them via guest OS. because you will not be able to make a backup at night. 

 

My commvault became crazy when was the same issue. 

 

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NFI_in_VM
Contributor
Contributor

my san guy is showing disconnects to storage, and that lun is low on space...

 

trying to avoid a host reboot.

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maksym007
Expert
Expert

Have you tried to restart the services of that ESXi host? 

during restart VMs will be working without interruption

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NFI_in_VM
Contributor
Contributor

will that cause issues with vms.

 

these commands?

/etc/init.d/hostd restart

/etc/init.d/vpxa restart

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maksym007
Expert
Expert

To be honest I was pointing to another command. 

  • To restart all management agents on the host, run the command:

    services.sh restart

https://kb.vmware.com/s/article/1003490 

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NFI_in_VM
Contributor
Contributor

there wont be an effect on the running vms correct?

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NFI_in_VM
Contributor
Contributor

one of the hosts has just come back on its own.

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NFI_in_VM
Contributor
Contributor

gone back to not responding

 

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Sam0054
Enthusiast
Enthusiast

I had similar issue quite a while back and what I did to fix the issue was rebooting vCenter server VM.

The host went into disconnect status whenever Veeam Backup wants to take VM snapshots on the host to run scheduled backup jobs.

Hope that helps

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