Joe51
Contributor
Contributor

Download Patch Definitions

The status of the download patch definitions gets to 75% and never continues.  Any suggestions on where to start to debug the problem?

Thanks

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2 Replies
JCMorrissey
Expert
Expert

Hi Joe,

I experienced the exact same problem.

In the end I solved these problems by uninstalling VMware vCenter Update Manager, using Add or Remove Programs from the Control Panel, and installing it again with a clean database but if its not causing you immediate pain maybe a closer examination of the logs will help (I was in a rush at the time) - can find the logs at C:\Documents and Settings\All Users\Application Data\VMware\VMware Update Manager\Logs - upload a copy if you want and we run through it.

ta

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Joe51
Contributor
Contributor

The log directory was helpful.  After finding it I did a search for the errors I was seeing.  I came across the post below.

http://communities.vmware.com/message/2028942

I shutdown the vma and then the patch definitions dowloaded.

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