Could not connect to one or more vCenter Server systems

[Sumizord]

Can no longer view our virtual machine list once we login as admin. Our VM list used to be listed on the right-hand side but now we can no longer view these...... How can we fix this quick???

[daphnissov]

Clear browser cache and try again (or verify it's a browser issue first by opening an Incognito/Private browsing tab).

[Sumizord]

@daphnissov We tried this on all browsers and all of our IT team and it no longer works for either of us. It just stopped working a week ago.

[daphnissov]

Ok, then it appears you have an issue at the vCenter level. You'll need to do some digging into the appliance. First thing to check is the status of all services and if they're started. My guess is vpxd is stopped somehow and possibly others.

[Sumizord]

Hello,

Where do we check for the services? Including the VPXD service? Sorry.....

[NathanosBlightc]

Check the status of all vCenter server's services in VAMI (https://vcsa:5480)

Also, check there is no proxy setting for your browser or even system proxy.

However, if the problem doesn't solve, check the flash-based vCenter management panel against HTML5

[Sumizord]

I see this list of services.

[NathanosBlightc]

So it seems that primary services are working correctly. Did you have the permission problem with the default SSO domain (e.c vsphere.local) administrator account or with another identity source account with enough privileges?

[daphnissov]

As suspected, vCenter Server is stopped.

[Sumizord]

How do we check the flash-based vCenter management panel against HTML5?

[Sumizord]

We always login using the administrator account it has never given us any issues until last week. We logged in and noticed we cannot see any of our VMs anymore.

[daphnissov]

Since you're clearly not very familiar with the workings of vCenter, I think the most expedient way to get your problem resolved is to open a support request with VMware GSS and have them provide assistance.

[Sumizord]

@daphnissov I tried starting the VMware vCenter Server service option and refresh the page and it says stopped again. Is this is the issue?

[daphnissov]

Yes, and I recommend you work with GSS to get this issue remediated.

[Sumizord]

Tried calling VMware support and they said we don't have a support plan and only told me to use the community forums to assist me. Horrible.

[daphnissov]

Why is that horrible? Support costs money. If this is for a business environment then you need a support plan. If this is for a production environment then you absolutely need support. You may need to socialize this up to management.