Content Libraries - Unable to mount ISO with timeout

[daviddimbleby]

Hi.

We have a new vCenter installation (Version 6.5.0 Build 5705665) and I have uploaded some .ISO files to the Content Library (Windows Server and another application/technology).  I try and attach either of these .ISO files to any of my VM's and I get a CdromPage.cITimeOutPopupTitle with a CdromPage.cITimeoutPopupMessage as below and either ISO refuses to mount.

I have tried a couple of different browsers etc. and am logged on as the Administrator.  I have also re-downloaded some of the .ISO files and re-imported to rule that out.

Any ideas please?

Thanks.

[AishR]

Check if you are using the right way : Create a Library

[daviddimbleby]

Thanks AishR.  We have deleted and re-created the content library following the article, although we have not set it to be published or subscribed as it is only for use with the local vCenter Server/vSphere hosts.  We are still getting the same timeouts when attempting to mount an .ISO

Thanks

[kevinstiegler]

Having the same issue here. Has there been any forward movement on this?

[Mike_Gelhar]

This is a shot in the dark, but do you have the firewall ports open for the vCenter server?

16666, 16667	Content Library ports
18090	Content Manager internal port

Ports list is here:

Additional vCenter Server TCP and UDP Ports