Re: Can`t start VirtualCenter service after restar...

PavelBolshakov · ‎07-29-2016

Hi All,

my problem is with VirtualCenter service wich can`t start after OS restart and we couldn`t connect to vCenter server.

This is the third server with this problem. In the first two cases it had to completely reinstall the vCenter server with it components and this solved the problem, but it is too long and can not be a permanent solution.

After some troubleshooting i saw that VMware Secure Token Service didn`t start.

I think that the problem is related to an error when loading tomcat server of STS service, but I could be wrong.

Could you please help me to resolve this problem! Thanks in advance!

vCenter server OS: Windows Server 2008 R2

vCenter version: 5.5.0

vCenter build: 264648

Here is latest content of log files:

c:\ProgramData\VMware\VMware VirtualCenter\Logs\vpxd-2788.log

2016-07-29T03:51:04.013+03:00 [03500 warning 'Default'] Failed to connect socket; <io_obj p:0x000000000ac8bee8, h:988, <TCP '0.0.0.0:0'>, <TCP '146.55.32.155:7444'>>, e: system:10061(No connection could be made because the target machine actively refused it)

2016-07-29T03:51:05.042+03:00 [03500 warning 'Default'] Failed to connect socket; <io_obj p:0x000000000ac88258, h:988, <TCP '0.0.0.0:0'>, <TCP '[::1]:7444'>>, e: system:10061(No connection could be made because the target machine actively refused it)

2016-07-29T03:51:05.042+03:00 [03500 error 'HttpConnectionPool-000001'] [ConnectComplete] Connect failed to <cs p:000000000b14b530, TCP:i2k8ru0055vg001.mycompany.com:7444>; cnx: (null), error: class Vmacore::SystemException(No connection could be made because the target machine actively refused it)

2016-07-29T03:51:05.042+03:00 [03504 error '[SSO][SsoCertificateManagerImpl]'] [RetryOnConnectionFailure] SystemException while trying to connect to SSO Admin server: class Vmacore::SystemException(No connection could be made because the target machine actively refused it)

2016-07-29T03:51:05.042+03:00 [03504 warning '[SSO][SsoCertificateManagerImpl]'] [RetryOnConnectionFailure] Max handshake attempts (10) reached. Giving up ...

2016-07-29T03:51:05.042+03:00 [03504 info '[SSO][CreateSsoFacade]'] [CreateUserDirectory] Probably connection exception: No connection could be made because the target machine actively refused it

2016-07-29T03:51:05.058+03:00 [03504 error '[SSO][SsoFactory_CreateFacade]'] Unable to create SSO facade: No connection could be made because the target machine actively refused it.

2016-07-29T03:51:05.058+03:00 [03504 warning 'VpxProfiler'] Vpxd::ServerApp::Init [Vpx::Common::Sso::SsoFactory_CreateFacade(sslContext, ssoFacadeConstPtr)] took 110636 ms

2016-07-29T03:51:05.058+03:00 [03504 error 'vpxdvpxdMain'] [Vpxd::ServerApp::Init] Init failed: Vpx::Common::Sso::SsoFactory_CreateFacade(sslContext, ssoFacadeConstPtr)

--> Backtrace:

--> backtrace[00] rip 000000018018b7fa

--> backtrace[01] rip 0000000180104c78

--> backtrace[02] rip 0000000180105f6e

--> backtrace[03] rip 000000018008ff08

--> backtrace[04] rip 0000000000565bac

--> backtrace[05] rip 0000000000586722

--> backtrace[06] rip 00000001404770ca

--> backtrace[07] rip 0000000140470c2c

--> backtrace[08] rip 00000001406a98eb

--> backtrace[09] rip 000007fefe44a82d

--> backtrace[10] rip 00000000774c59bd

--> backtrace[11] rip 00000000775fa2e1

-->

c:\ProgramData\VMware\CIS\runtime\VMwareSTS\logs\wrapper.log

STATUS | wrapper | 2016/07/29 03:39:28 | --> Wrapper Started as Service

STATUS | wrapper | 2016/07/29 03:39:30 | Launching a JVM...

INFO | jvm 1 | 2016/07/29 03:39:30 | Wrapper (Version 3.2.3) http://wrapper.tanukisoftware.org

INFO | jvm 1 | 2016/07/29 03:39:30 |

INFO | jvm 1 | 2016/07/29 03:39:37 | Jul 29, 2016 3:39:37 AM org.apache.catalina.startup.Catalina load

INFO | jvm 1 | 2016/07/29 03:39:37 | WARNING: Catalina.start using conf/server.xml: Error at (7, 91) : com.springsource.tcserver.licensing.LicensingLifecycleListener

INFO | jvm 1 | 2016/07/29 03:39:37 | Jul 29, 2016 3:39:37 AM org.apache.catalina.startup.Catalina load

INFO | jvm 1 | 2016/07/29 03:39:37 | WARNING: Catalina.start using conf/server.xml: Error at (7, 91) : com.springsource.tcserver.licensing.LicensingLifecycleListener

INFO | jvm 1 | 2016/07/29 03:39:37 | Jul 29, 2016 3:39:37 AM org.apache.catalina.startup.Catalina start

INFO | jvm 1 | 2016/07/29 03:39:37 | SEVERE: Cannot start server. Server instance is not configured.

STATUS | wrapper | 2016/07/29 03:39:39 | <-- Wrapper Stopped

c:\ProgramData\VMware\CIS\runtime\VMwareSTS\logs\catalina.2016-07-29.log

29-Jul-2016 03:39:34.583 SEVERE [WrapperSimpleAppMain] org.apache.tomcat.util.digester.Digester.<clinit> Unable to load property source[com.springsource.tcserver.security.PropertyDecoder].

java.lang.ClassNotFoundException: com.springsource.tcserver.security.PropertyDecoder

at java.net.URLClassLoader$1.run(Unknown Source)

at java.security.AccessController.doPrivileged(Native Method)

at java.net.URLClassLoader.findClass(Unknown Source)

at java.lang.ClassLoader.loadClass(Unknown Source)

at java.lang.Class.forName0(Native Method)

at java.lang.Class.forName(Unknown Source)

at org.apache.tomcat.util.digester.Digester.<clinit>(Digester.java:100)

at org.apache.catalina.startup.Catalina.createStartDigester(Catalina.java:303)

at org.apache.catalina.startup.Catalina.load(Catalina.java:552)

at org.apache.catalina.startup.Catalina.load(Catalina.java:664)

at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)

at java.lang.reflect.Method.invoke(Unknown Source)

at org.apache.catalina.startup.Bootstrap.load(Bootstrap.java:281)

at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:455)

at net.covalent.tomcat.wrapper.ThreadDumpWrapper.main(ThreadDumpWrapper.java:74)

at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)

at java.lang.reflect.Method.invoke(Unknown Source)

at org.tanukisoftware.wrapper.WrapperSimpleApp.run(WrapperSimpleApp.java:240)

at java.lang.Thread.run(Unknown Source)

29-Jul-2016 03:39:37.157 SEVERE [WrapperSimpleAppMain] org.apache.tomcat.util.digester.Digester.startElement Begin event threw exception

java.lang.ClassNotFoundException: com.springsource.tcserver.licensing.LicensingLifecycleListener

at java.net.URLClassLoader$1.run(Unknown Source)

at java.security.AccessController.doPrivileged(Native Method)

at java.net.URLClassLoader.findClass(Unknown Source)

at java.lang.ClassLoader.loadClass(Unknown Source)

at org.apache.tomcat.util.digester.ObjectCreateRule.begin(ObjectCreateRule.java:144)

at org.apache.tomcat.util.digester.Digester.startElement(Digester.java:1288)

at com.sun.org.apache.xerces.internal.parsers.AbstractSAXParser.startElement(Unknown Source)

at com.sun.org.apache.xerces.internal.parsers.AbstractXMLDocumentParser.emptyElement(Unknown Source)

at com.sun.org.apache.xerces.internal.impl.XMLDocumentFragmentScannerImpl.scanStartElement(Unknown Source)

at com.sun.org.apache.xerces.internal.impl.XMLDocumentFragmentScannerImpl$FragmentContentDriver.next(Unknown Source)

at com.sun.org.apache.xerces.internal.impl.XMLDocumentScannerImpl.next(Unknown Source)

at com.sun.org.apache.xerces.internal.impl.XMLDocumentFragmentScannerImpl.scanDocument(Unknown Source)

at com.sun.org.apache.xerces.internal.parsers.XML11Configuration.parse(Unknown Source)

at com.sun.org.apache.xerces.internal.parsers.XMLParser.parse(Unknown Source)

at com.sun.org.apache.xerces.internal.parsers.AbstractSAXParser.parse(Unknown Source)

at com.sun.org.apache.xerces.internal.jaxp.SAXParserImpl$JAXPSAXParser.parse(Unknown Source)

at org.apache.tomcat.util.digester.Digester.parse(Digester.java:1561)

at org.apache.catalina.startup.Catalina.load(Catalina.java:616)

at org.apache.catalina.startup.Catalina.load(Catalina.java:664)

at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)

at java.lang.reflect.Method.invoke(Unknown Source)

at org.apache.catalina.startup.Bootstrap.load(Bootstrap.java:281)

at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:455)

at net.covalent.tomcat.wrapper.ThreadDumpWrapper.main(ThreadDumpWrapper.java:74)

at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)

at java.lang.reflect.Method.invoke(Unknown Source)

at org.tanukisoftware.wrapper.WrapperSimpleApp.run(WrapperSimpleApp.java:240)

at java.lang.Thread.run(Unknown Source)

29-Jul-2016 03:39:37.172 SEVERE [WrapperSimpleAppMain] org.apache.tomcat.util.digester.Digester.startElement Begin event threw exception