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bbiandov
Enthusiast
Enthusiast

Anyone know why VCSA 6.7.0.14000 would give me NaN at appliance monitoring GUI and blank graphs elsewhere?

Hi everyone,

I noticed that VCSA 6.7.0.14000 appliance management GUI (port 5480) would show blank graphs for CPU, RAM and Network. Digging deeper I found an anomaly other than blank graphs. The disk monitor status shows NaN for all disks?

Anyone have any suggestions? Other than this VCSA works with no identifiable defects. This is a brand new install straight from the executable installer. No upgrades, no prior versions. The health status is green on all categories and the VM's usage as seen from ESXi is minimal.

Here's the details on this installation:

Type: vCenter Server with an embedded Platform Services Controller

Product: VMware vCenter Server Appliance

Version: 6.7.0.14000 Build number 9451876

Thank you

vcsa.png

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2 Replies
daphnissov
Immortal
Immortal

This is very odd and you may want to open an SR to get to the bottom of it.

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bbiandov
Enthusiast
Enthusiast

Increasing the boot-up start delay appears to fix the issue,

I hope this defect is addressed in the next release of VCSA.

1. Modify statsmonitor service config for vMon to set higher startup timeout:

sed -i '/StartTimeout/d' /etc/vmware/vmware-vmon/svcCfgfiles/statsmonitor.json
sed -i '/ApiHealthFile/a "StartTimeout": 600,' /etc/vmware/vmware-vmon/svcCfgfiles/statsmonitor.json

2.  kill -HUP $(cat /var/run/vmon.pid)

3.  # Stop and start statsmonitor service explicitly.

  /usr/lib/vmware-vmon/vmon-cli -k statsmonitor
  /usr/lib/vmware-vmon/vmon-cli -i statsmonitor

Now reboot the VCSA and check after 10-15 mins and the Statsmonitor Service should start up automatically.

Proper credit to Raj1988 VCSA 6.5 statsmonitor service stops unexpectedly

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