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Shiva897
Contributor
Contributor
‎07-26-2017 01:50 AM

Account Locking issue

Hi All,

We face an account locking issue. The user account has locked. So we unlocked and also reset the password. after the password reset the account getting lock even every login.

Kindly advice what will be  the root cause for the issue.

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4 Replies
vijayrana968
Virtuoso
Virtuoso
‎07-26-2017 05:19 AM

You have to clarify your question in detail, is it AD user or SSO user ? Check if you are using same account at other components like monitoring tools.

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Shiva897
Contributor
Contributor
‎07-26-2017 05:27 AM

Hi，

The user is AD user. We try basic password reset and account unlock. Bit after that, in every login the account get locked.

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vijayrana968
Virtuoso
Virtuoso
‎07-26-2017 05:35 AM

Then this is something relevant to AD than vSphere. You should post your query at Technet forums - Directory Services

Also go through :

TechNet Account Lockout Troubleshooting Guide

Download Account Lockout and Management Tools from Official Microsoft Download Center

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Shiva897
Contributor
Contributor
‎07-26-2017 06:13 AM

Hi,

Thanks for your advice..

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