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lifeas
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vmware tools problem

I have a virtual machine with windows 8.1 my problem is that when I try to install vmware tools it says that the installation could not be completed. why does that happen?
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umarzuki
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any logs in %TEMP%\VMware-%USERNAME%\ ?

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lifeas
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this
2021-05-12T12:47:19.285-04:30| vmx| I005: Log for VMware Workstation pid=3864 version=16.1.0 build=build-17198959 option=Release
2021-05-12T12:47:19.285-04:30| vmx| I005: The host is 64-bit.
2021-05-12T12:47:19.285-04:30| vmx| I005: Host codepage=windows-1252 encoding=windows-1252
2021-05-12T12:47:19.285-04:30| vmx| I005: Host is Windows 8.1 Pro, 64-bit (Build 9600)
2021-05-12T12:47:19.260-04:30| vmx| I005: VTHREAD 1796 "vmx"
2021-05-12T12:47:19.262-04:30| vmx| I005: LOCALE windows-1252 -> NULL User=580a System=c0a
2021-05-12T12:47:19.262-04:30| vmx| I005: Msg_SetLocaleEx: HostLocale=windows-1252 UserLocale=NULL
2021-05-12T12:47:19.265-04:30| vmx| I005: DictionaryLoad: Cannot open file "C:\Users\Angelo\AppData\Roaming\VMware\config.ini": Unknown error 2 (0x2).
2021-05-12T12:47:19.265-04:30| vmx| I005: Msg_Reset:
2021-05-12T12:47:19.265-04:30| vmx| I005: [msg.dictionary.load.openFailed] Cannot open file "C:\Users\Angelo\AppData\Roaming\VMware\config.ini": Unknown error 2 (0x2).
2021-05-12T12:47:19.265-04:30| vmx| I005: ----------------------------------------
2021-05-12T12:47:19.265-04:30| vmx| I005: ConfigDB: Failed to load C:\Users\Angelo\AppData\Roaming\VMware\config.ini
2021-05-12T12:47:19.265-04:30| vmx| I005: Win32U_GetFileAttributes: GetFileAttributesExW("D:\8.1\Windows 8.x x64.vmpl", ...) failed, error: 2
2021-05-12T12:47:19.265-04:30| vmx| I005: OBJLIB-LIB: Objlib initialized.
2021-05-12T12:47:19.266-04:30| vmx| I005: DictionaryLoad: Cannot open file "C:\Users\Angelo\AppData\Roaming\VMware\config.ini": Unknown error 2 (0x2).
2021-05-12T12:47:19.266-04:30| vmx| I005: [msg.dictionary.load.openFailed] Cannot open file "C:\Users\Angelo\AppData\Roaming\VMware\config.ini": Unknown error 2 (0x2).
2021-05-12T12:47:19.266-04:30| vmx| I005: PREF Optional preferences file not found at C:\Users\Angelo\AppData\Roaming\VMware\config.ini. Using default values.
2021-05-12T12:47:19.266-04:30| vmx| I005: UUID: SMBIOS UUID is reported as '00 02 00 03 00 04 00 05-00 06 00 07 00 08 00 09'.
2021-05-12T12:47:19.283-04:30| vmx| I005: lib/ssl: OpenSSL using FIPS_drbg for RAND
2021-05-12T12:47:19.283-04:30| vmx| I005: lib/ssl: protocol list tls1.2
2021-05-12T12:47:19.283-04:30| vmx| I005: lib/ssl: protocol list tls1.2 (openssl flags 0x17000000)
2021-05-12T12:47:19.283-04:30| vmx| I005: lib/ssl: cipher list ECDHE+AESGCM:RSA+AESGCM:ECDHE+AES:RSA+AES
2021-05-12T12:47:19.283-04:30| vmx| I005: lib/ssl: curves list prime256v1:secp384r1:secp521r1
2021-05-12T12:47:19.285-04:30| vmx| I005: Hostname=LifeOnEvil
2021-05-12T12:47:19.288-04:30| vmx| I005: IP=fe80::cd6a:35a:9d78:6b31%10
2021-05-12T12:47:19.288-04:30| vmx| I005: IP=fe80::cd94:31c6:de7a:3f38%9
2021-05-12T12:47:19.288-04:30| vmx| I005: IP=fe80::b88c:e5b2:793c:ab7%8
2021-05-12T12:47:19.288-04:30| vmx| I005: IP=192.168.159.1
2021-05-12T12:47:19.288-04:30| vmx| I005: IP=192.168.147.1
2021-05-12T12:47:19.288-04:30| vmx| I005: IP=192.168.1.3
2021-05-12T12:47:19.309-04:30| vmx| I005: System uptime 69047006261 us
2021-05-12T12:47:19.309-04:30| vmx| I005: Command line: "C:\Program Files (x86)\VMware\VMware Workstation\x64\vmware-vmx.exe" "-s" "vmx.stdio.keep=TRUE" "-#" "product=1;name=VMware Workstation;version=16.1.0;buildnumber=17198959;licensename=VMware Workstation;licenseversion=16.0;" "-@" "pipe=\\.\pipe\vmx694c0d13842cda4c;msgs=ui" "D:\8.1\Windows 8.x x64.vmx"
2021-05-12T12:47:19.309-04:30| vmx| I005: Msg_SetLocaleEx: HostLocale=windows-1252 UserLocale=NULL
2021-05-12T12:47:19.334-04:30| vmx| I005: WQPoolAllocPoll : pollIx = 1, signalHandle = 528
2021-05-12T12:47:19.334-04:30| vmx| I005: WQPoolAllocPoll : pollIx = 2, signalHandle = 536
2021-05-12T12:47:19.334-04:30| vmx| I005: VigorTransport listening on fd 548
2021-05-12T12:47:19.334-04:30| vmx| I005: Vigor_Init 1
2021-05-12T12:47:19.335-04:30| vmx| I005: Connecting 'ui' to pipe '\\.\pipe\vmx694c0d13842cda4c' with user '(null)'
2021-05-12T12:47:19.335-04:30| vmx| I005: VMXVmdb: Local connection timeout: 60000 ms.
2021-05-12T12:47:19.354-04:30| vmx| I005: VmdbAddConnection: cnxPath=/db/connection/#1/, cnxIx=1
2021-05-12T12:47:19.354-04:30| vmx| I005: Vix: [mainDispatch.c:486]: VMAutomation: Initializing VMAutomation.
2021-05-12T12:47:19.354-04:30| vmx| I005: Vix: [mainDispatch.c:738]: VMAutomationOpenListenerSocket() listening
2021-05-12T12:47:19.361-04:30| vmx| I005: Vix: [mainDispatch.c:4204]: VMAutomation_ReportPowerOpFinished: statevar=0, newAppState=1870, success=1 additionalError=0
2021-05-12T12:47:19.361-04:30| vmx| I005: Transitioned vmx/execState/val to poweredOff
2021-05-12T12:47:19.361-04:30| vmx| I005: Vix: [mainDispatch.c:4204]: VMAutomation_ReportPowerOpFinished: statevar=1, newAppState=1873, success=1 additionalError=0
2021-05-12T12:47:19.361-04:30| vmx| I005: Vix: [mainDispatch.c:4204]: VMAutomation_ReportPowerOpFinished: statevar=2, newAppState=1877, success=1 additionalError=0
2021-05-12T12:47:19.361-04:30| vmx| I005: Vix: [mainDispatch.c:4204]: VMAutomation_ReportPowerOpFinished: statevar=3, newAppState=1881, success=1 additionalError=0
2021-05-12T12:47:19.361-04:30| vmx| W003: WHPProbeCapabilities: Failed to obtain WHP capabilities with exception 0xc06d007e.
2021-05-12T12:47:19.366-04:30| vmx| I005: IOPL_VBSRunning: Failed to connect to WMI namespace[error=0x8004100e]
2021-05-12T12:47:19.366-04:30| vmx| I005: IOCTL_VMX86_SET_MEMORY_PARAMS already set
2021-05-12T12:47:19.367-04:30| vmx| I005: FeatureCompat: No EVC masks.
2021-05-12T12:47:19.367-04:30| vmx| I005: hostCPUID vendor: GenuineIntel
2021-05-12T12:47:19.367-04:30| vmx| I005: hostCPUID family: 0x6 model: 0x2a stepping: 0x7
2021-05-12T12:47:19.367-04:30| vmx| I005: hostCPUID codename: Sandy Bridge
2021-05-12T12:47:19.367-04:30| vmx| I005: hostCPUID name: Intel(R) Core(TM) i5-2500 CPU @ 3.30GHz
2021-05-12T12:47:19.367-04:30| vmx| I005: hostCPUID level 00000000, 0: 0x0000000d 0x756e6547 0x6c65746e 0x49656e69
2021-05-12T12:47:19.367-04:30| vmx| I005: hostCPUID level 00000001, 0: 0x000206a7 0x00100800 0x1fbae3ff 0xbfebfbff
2021-05-12T12:47:19.367-04:30| vmx| I005: hostCPUID level 00000002, 0: 0x76035a01 0x00f0b0ff 0x00000000 0x00ca0000
2021-05-12T12:47:19.367-04:30| vmx| I005: hostCPUID level 00000003, 0: 0x00000000 0x00000000 0x00000000 0x00000000
2021-05-12T12:47:19.367-04:30| vmx| I005: hostCPUID level 00000004, 0: 0x1c004121 0x01c0003f 0x0000003f 0x00000000
2021-05-12T12:47:19.367-04:30| vmx| I005: hostCPUID level 00000004, 1: 0x1c004122 0x01c0003f 0x0000003f 0x00000000
2021-05-12T12:47:19.367-04:30| vmx| I005: hostCPUID level 00000004, 2: 0x1c004143 0x01c0003f 0x000001ff 0x00000000
2021-05-12T12:47:19.367-04:30| vmx| I005: hostCPUID level 00000004, 3: 0x1c03c163 0x02c0003f 0x00001fff 0x00000006
2021-05-12T12:47:19.367-04:30| vmx| I005: hostCPUID level 00000004, 4: 0x00000000 0x00000000 0x00000000 0x00000000
2021-05-12T12:47:19.367-04:30| vmx| I005: hostCPUID level 00000005, 0: 0x00000040 0x00000040 0x00000003 0x00001120
2021-05-12T12:47:19.367-04:30| vmx| I005: hostCPUID level 00000006, 0: 0x00000077 0x00000002 0x00000009 0x00000000
2021-05-12T12:47:19.367-04:30| vmx| I005: hostCPUID level 00000007, 0: 0x00000000 0x00000000 0x00000000 0x00000000
2021-05-12T12:47:19.367-04:30| vmx| I005: hostCPUID level 00000008, 0: 0x00000000 0x00000000 0x00000000 0x00000000
2021-05-12T12:47:19.367-04:30| vmx| I005: hostCPUID level 00000009, 0: 0x00000000 0x00000000 0x00000000 0x00000000
2021-05-12T12:47:19.368-04:30| vmx| I005: hostCPUID level 0000000a, 0: 0x07300803 0x00000000 0x00000000 0x00000603
2021-05-12T12:47:19.368-04:30| vmx| I005: hostCPUID level 0000000b, 0: 0x00000001 0x00000001 0x00000100 0x00000000
2021-05-12T12:47:19.368-04:30| vmx| I005: hostCPUID level 0000000b, 1: 0x00000004 0x00000004 0x00000201 0x00000000
2021-05-12T12:47:19.368-04:30| vmx| I005: hostCPUID level 0000000b, 2: 0x00000000 0x00000000 0x00000002 0x00000000
2021-05-12T12:47:19.368-04:30| vmx| I005: hostCPUID level 0000000c, 0: 0x00000000 0x00000000 0x00000000 0x00000000
2021-05-12T12:47:19.368-04:30| vmx| I005: hostCPUID level 0000000d, 0: 0x00000007 0x00000340 0x00000340 0x00000000
2021-05-12T12:47:19.368-04:30| vmx| I005: hostCPUID level 0000000d, 1: 0x00000001 0x00000000 0x00000000 0x00000000
2021-05-12T12:47:19.368-04:30| vmx| I005: hostCPUID level 0000000d, 2: 0x00000100 0x00000240 0x00000000 0x00000000
2021-05-12T12:47:19.368-04:30| vmx| I005: hostCPUID level 80000000, 0: 0x80000008 0x00000000 0x00000000 0x00000000
2021-05-12T12:47:19.368-04:30| vmx| I005: hostCPUID level 80000001, 0: 0x00000000 0x00000000 0x00000001 0x28100800
2021-05-12T12:47:19.368-04:30| vmx| I005: hostCPUID level 80000002, 0: 0x20202020 0x20202020 0x65746e49 0x2952286c
2021-05-12T12:47:19.368-04:30| vmx| I005: hostCPUID level 80000003, 0: 0x726f4320 0x4d542865 0x35692029 0x3035322d
2021-05-12T12:47:19.368-04:30| vmx| I005: hostCPUID level 80000004, 0: 0x50432030 0x20402055 0x30332e33 0x007a4847
2021-05-12T12:47:19.368-04:30| vmx| I005: hostCPUID level 80000005, 0: 0x00000000 0x00000000 0x00000000 0x00000000
2021-05-12T12:47:19.368-04:30| vmx| I005: hostCPUID level 80000006, 0: 0x00000000 0x00000000 0x01006040 0x00000000
2021-05-12T12:47:19.368-04:30| vmx| I005: hostCPUID level 80000007, 0: 0x00000000 0x00000000 0x00000000 0x00000100
2021-05-12T12:47:19.368-04:30| vmx| I005: hostCPUID level 80000008, 0: 0x00003024 0x00000000 0x00000000 0x00000000
2021-05-12T12:47:19.368-04:30| vmx| I005: CPUID differences from hostCPUID.
2021-05-12T12:47:19.368-04:30| vmx| I005: Physical APIC IDs: 0,2,4,6
2021-05-12T12:47:19.368-04:30| vmx| I005: Physical X2APIC IDs: 0,2,4,6
2021-05-12T12:47:19.368-04:30| vmx| I005: Common: MSR 0x3a = 0x5
2021-05-12T12:47:19.368-04:30| vmx| I005: Common: MSR 0x480 = 0xda040000000010
2021-05-12T12:47:19.368-04:30| vmx| I005: Common: MSR 0x481 = 0x7f00000016
2021-05-12T12:47:19.368-04:30| vmx| I005: Common: MSR 0x482 = 0xfff9fffe0401e172
2021-05-12T12:47:19.368-04:30| vmx| I005: Common: MSR 0x483 = 0x7fffff00036dff
2021-05-12T12:47:19.368-04:30| vmx| I005: Common: MSR 0x484 = 0xffff000011ff
2021-05-12T12:47:19.368-04:30| vmx| I005: Common: MSR 0x485 = 0x100401e5
2021-05-12T12:47:19.368-04:30| vmx| I005: Common: MSR 0x486 = 0x80000021
2021-05-12T12:47:19.368-04:30| vmx| I005: Common: MSR 0x487 = 0xffffffff
2021-05-12T12:47:19.368-04:30| vmx| I005: Common: MSR 0x488 = 0x2000
2021-05-12T12:47:19.368-04:30| vmx| I005: Common: MSR 0x489 = 0x667ff
2021-05-12T12:47:19.368-04:30| vmx| I005: Common: MSR 0x48a = 0x2a
2021-05-12T12:47:19.368-04:30| vmx| I005: Common: MSR 0x48b = 0xff00000000
2021-05-12T12:47:19.368-04:30| vmx| I005: Common: MSR 0x48c = 0xf0106114141
2021-05-12T12:47:19.368-04:30| vmx| I005: Common: MSR 0x48d = 0x7f00000016
2021-05-12T12:47:19.368-04:30| vmx| I005: Common: MSR 0x48e = 0xfff9fffe04006172
2021-05-12T12:47:19.368-04:30| vmx| I005: Common: MSR 0x48f = 0x7fffff00036dfb
2021-05-12T12:47:19.368-04:30| vmx| I005: Common: MSR 0x490 = 0xffff000011fb
2021-05-12T12:47:19.368-04:30| vmx| I005: Common: MSR 0x491 = 0
2021-05-12T12:47:19.368-04:30| vmx| I005: Common: MSR 0xc0010114 = 0
2021-05-12T12:47:19.368-04:30| vmx| I005: Common: MSR 0xce = 0x100060012100
2021-05-12T12:47:19.368-04:30| vmx| I005: Common: MSR 0x10a = 0
2021-05-12T12:47:19.368-04:30| vmx| I005: Common: MSR 0x122 = 0
2021-05-12T12:47:19.368-04:30| vmx| I005: VMMon_GetkHzEstimate: Calculated 3292523 kHz
2021-05-12T12:47:19.368-04:30| vmx| I005: HOSTINFO: Host supports constant rate TSC.
2021-05-12T12:47:19.368-04:30| vmx| I005: TSC kHz estimates: vmmon 3292523, remembered 0, osReported 3301000. Using 3292523 kHz.
2021-05-12T12:47:19.368-04:30| vmx| I005: TSC first measured delta 188
2021-05-12T12:47:19.368-04:30| vmx| I005: TSC min delta 165
2021-05-12T12:47:19.368-04:30| vmx| I005: PTSC: RefClockToPTSC 0 @ 3215355Hz -> 0 @ 3292523000Hz
2021-05-12T12:47:19.368-04:30| vmx| I005: PTSC: RefClockToPTSC ((x * 4294966618) >> 22) + -709885278285
2021-05-12T12:47:19.368-04:30| vmx| I005: PTSC: tscOffset -761732144965
2021-05-12T12:47:19.368-04:30| vmx| I005: PTSC: using TSC
2021-05-12T12:47:19.368-04:30| vmx| I005: PTSC: hardware TSCs are synchronized.
2021-05-12T12:47:19.368-04:30| vmx| I005: PTSC: hardware TSCs may have been adjusted by the host.
2021-05-12T12:47:19.368-04:30| vmx| I005: PTSC: current PTSC=91497143570522
2021-05-12T12:47:19.372-04:30| vmx| I005: WQPoolAllocPoll : pollIx = 3, signalHandle = 704
2021-05-12T12:47:19.420-04:30| vmx| I005: ConfigCheck: No rules file found. Checks are disabled.
2021-05-12T12:47:19.421-04:30| vmx| I005: changing directory to D:\8.1\.
2021-05-12T12:47:19.421-04:30| vmx| I005: Config file: D:\8.1\Windows 8.x x64.vmx
2021-05-12T12:47:19.421-04:30| vmx| I005: Vix: [mainDispatch.c:4204]: VMAutomation_ReportPowerOpFinished: statevar=1, newAppState=1873, success=1 additionalError=0
2021-05-12T12:47:19.421-04:30| vmx| I005: Vix: [mainDispatch.c:4204]: VMAutomation_ReportPowerOpFinished: statevar=2, newAppState=1878, success=1 additionalError=0

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lifeas
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hi?
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