Quick question about support...
When I purchased a licensing for WRKstation 6.5.x I allso got a 1 years VMware Workstation Per Incident Support.
This VMware Workstation Per Incident Support is to end in October 2010.
When I ask Vmware about this package being valid if I upgraded my 6.5.x version to a WRKstation 7.0 I was told that the support would not cover the upgrade. So today I checked the licenses I have and I noticed I forgot to register the support-package altogether.
Correct that right away and then I saw that the package is good for WRKstation 6/7ACE..
Hence my confusion.
So do I or do I not get on-call support if I do upgrade?
Anyone been in a situation like this too? If so a reply to my question would be appreciated.
Intel Smackover x58-chipset
Intel i7 965
6GB DDR3
Radeon HD4870 1GB VRAM (5870 version ordered)
Vista Bus. x64/Windows 7 Ulti x64
Message was edited by: CaptainLeonid…
edit the message to reflect the correct support bundle (VMware Workstation Per Incident Support)
VMware Workstation 7.x User
VMware ESXi 3.5.x/4.x Admin