"Cannot determine local file size" when trying a file copy host>guest

[Lil]

Hi,

I receive the "Cannot determine local file size You may not have permission to perform the operation Aborting the file copy operation" message when trying to copy a file from a local hard drive (any of them) to the guest desktop.

I tried this both by drag'n drop or copy/paste.

Sometimes though it works because I remember copying files this way.

Does this have something to do with the file name ? (many dots in it)

Environment :

Host = XP

Guest = XP

File size = 11 Mb

Sample File name = Setupv1.1.3.exe

Any help would be appreciated.

[Lil]

The problem seems to be solved when rebooting the Host.

Clues to find the cause :

\- most of the times I just 'hibernate' the host when quiting my job

\- most of the times I just 'suspend' the guests to come back when I'll need them

\- I use a lot of USB 2 devices which can be plugged/unplugged anytime

...

Maybe a combination of this caused the guest and the host to be unable to communicate anymore until reboot ?

[ChrisFranklin]

Lil -

You aren't alone I've experienced the same thing recently.

XP sp(2) Host & guest

[Mikael_Tissandi]

same problem from host to guest

Mikael

[Lil]

Another clue maybe : I am using Norton antivirus 10.0.2.2002

The file to copy may be locked while VMW tries to lock it for copy ?

What about you guys ?

[mi]

Hi Lil,

same behaviour here. I've described a likely cause in another post, "WS6 Drag & Drop bug if path contains non-ASCII char". Does that match your problem?

Michael

[Lil]

Indeed it seems that the "non ASCII" characters can be the cause.

In fact these are ASCII but not in the same code page I think.

Note that once the drag/drop failed because of this, there is no way to copy any other file by drag/drop (forbiden sign as mouse cursor).

I can only restart the VM as it seems that the Dnd hanged ....

Thanks again for your help.

[__913_mour]

I have the same problem, I agree for non-ASCII chars...

With ASCII only, not any bug

[Nils_Dacke]

Had the same problem today. My file had non-ASCII European characters.

/Nils

[ga-ko]

I have the same problem.

If the file and the path contain Japanese, a message come out.

In VMware5.5(English), the copy was successful.

Host:

WinXPSP2(Japanese) + VMware6.0(English)

Guest:

WinXPSP2(Japanese)

[Lil]

Maybe it is the same problem : using the shared folders the explorer hangs if browsing a folder with french characters.

No workaround found, I have to restart the guest every time.

If I use a USB drive instead of shared folders, everything seems to be ok...