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YuboLiu
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hcmon: Signature verification failed while checking integrity of driver package 'hcmon.inf'

I had bad english

VMware workstation 15 on windows 10

The installation error message is "ERROR: Failed to install hcmon"

The installation log is:

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2018-11-11T13:13:26.604+08:00| inst-build-10689111| I1: BaseDriverManager::DifxApiLogCallback: hcmon (Difx): hcmon.inf: checking signature with catalog 'C:\Program Files\Common Files\VMware\Drivers\hcmon\Win7\hcmon.cat' ...

2018-11-11T13:13:26.607+08:00| inst-build-10689111| E1: BaseDriverManager::DifxApiLogCallback: hcmon: Signature verification failed while checking integrity of driver package 'hcmon.inf' ('C:\Program Files\Common Files\VMware\Drivers\hcmon\Win7\hcmon.inf').| winerror code 2148204812 (A certificate was explicitly revoked by its issuer.)

2018-11-11T13:13:26.607+08:00| inst-build-10689111| I1: BaseDriverManager::DifxApiLogCallback: hcmon (Difx): RETURN: DriverPackageInstallW  (0x800B0100)

2018-11-11T13:13:26.608+08:00| inst-build-10689111| E1: LegacyDriverManager::InstallDriverImpl: Install of hcmon failed with| winerror code 2148204800 (No signature was present in the subject.)

2018-11-11T13:13:26.609+08:00| inst-build-10689111| E1: LegacyDriverManager::InstallDriverImpl: Cannot locate installed INF location for hcmon of C:\Program Files\Common Files\VMware\Drivers\hcmon\Win7\hcmon.inf| winerror code 3758097154

2018-11-11T13:13:26.609+08:00| inst-build-10689111| I2: UnloadSupportFiles: Closed module handle for DIFXAPI.dll

2018-11-11T13:13:26.609+08:00| inst-build-10689111| I2: UnloadSupportFiles: Module DIFXAPI.dll wasn't unloaded

2018-11-11T13:13:26.614+08:00| inst-build-10689111| I1: ParseCommand: operation: successful

2018-11-11T13:13:26.618+08:00| inst-build-10689111| I1: VNLSpawn64BitVnetlibTask: Done waiting for process, code 0

2018-11-11T13:13:26.618+08:00| inst-build-10689111| I2: VNLSpawn64BitVnetlibTask: process exit code 4

2018-11-11T13:13:26.618+08:00| inst-build-10689111| I1: VNLSpawn64BitVnetlibTask: process was not successful

2018-11-11T13:13:26.618+08:00| inst-build-10689111| I1: VNLInstallLegacyInf: Launched 64-bit process, result FALSE

2018-11-11T13:13:26.618+08:00| USBDeviceInstUtil-build-10689111| I0: Reboot not required

2018-11-11T13:13:26.618+08:00| USBDeviceInstUtil-build-10689111| I0: ERROR: Failed calling VNL_InstallHcmonInf() for service hcmon

2018-11-11T13:13:26.618+08:00| USBDeviceInstUtil-build-10689111| I1: Util_FreeLibrary: Freeing library: 2011103232

2018-11-11T13:13:26.619+08:00| USBDeviceInstUtil-build-10689111| I0: ERROR: Failed to install hcmon

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how to solve the issus

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1 Reply
yanw
VMware Employee
VMware Employee

Would you please try following steps?

1) Uninstall VMware Workstation

2) Delete hcmon.sys file under C:\Windows\System32\drivers\ if have

3) Delete any files related to hcmon under C:\Windows\System32\DRVSTORE

4) Delete C:\Program Files\Common Files\VMware\Drivers\hcmon if have

5) Open cmd and execute "sc stop hcmon & sc delete hcmon"

6) Reboot your host

7) Re-install VMware Workstation

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