Workstation 17 Pro

[bcent]

I installed Workstation 17 Pro but can't launch it.  The error says that I am missing VCRUNTIME140.dll and MSVCP140.dll files.  I tried repairing and re-installing with no success.  How do I fix this?

[scott28tt]

Host OS version? Did you install as an administrator user?

A quick Google search says these files are part of Microsoft Visual C++ Redistributable Packages for Visual Studio 2015 and that you can download the installer from Microsoft.

[bcent]

My OS is Windows 11 version 22H2.  I installed the program as administrator.  I looked in the System32 folder and see the two dll files that the error messages say are missing, but the program doesn't know that they are there.  I also installed Microsoft Visual C++ Redistributable Packages, but I still get the error when launching the program.  

[eskimo682]

Same problem here but with player. Same two files and a bunch of others as well. Also WIN11 Home 22H2 and run as administrator and with every update I could find. Also redists. Didn't go as far as to install Visual Studio to fix it .

Did some trials copying the missing files to syswow64 which did get rid of the not founds but then ended with a version mismatch 0xc000007b instead. This just because I could see the files on Windows10 existing both under system32 and syswow64 so just in case... manual copying might of course skip some necessary dependencies.

Vmware runs fine on three other Win11 recently set up in the last month. All Win11 Pro though.

Also tried vmware15 pro but that failed installing with a error and no text -> rollback. 

Didn't find a sensible error in vminst.log that could explain things (but when it's 15K long...).

[eskimo682]

Guess I'll have to see when I have to time to dig into this. Probably when I upgrade my license (although problems like this aren't really inspiring) and have some timed support.

[bluefirestorm]

The error message about the missing files might just be a red herring. In case you are running Windows 10/11 N (i.e. you are located in the EU), the Media Pack might have to be installed.

https://support.microsoft.com/en-us/windows/media-feature-pack-for-windows-n-8622b390-4ce6-43c9-9b42...

[eskimo682]

I wish, EU but have Media player (and also have it in Windows Features). Even tried with the Directplay there in case it would be old enough to have the other stuff as well.

There must be something I can install to get the required files... might try installing Visual Studio 2015 or something when I get desperate enough

[eskimo682]

Solved (thanks to vmware support). Short recap:

Originally
Apparently installed some other old softwares as well as I have the 2008 and 2012 redists as well
Installed 64-bit redist first
Then when it did not work, 32-bit
Still didn't work
Note: didn't want to uninstall all older versions not to break anything even if supposed to be backwards compatible and then forgot about trying that

New try
Uninstalled ALL redist versions
Then installed 32-bit first, then 64-bit, then rebooted (and vmware was complaining already during boot as it should)
Vmware now starts
Rebooted again just to get all the vmware services correct
Now everything seems fine

Basically this but you really have to uninstall ALL older versions:

https://answers.microsoft.com/en-us/windows/forum/all/msvcp140dll-and-vcruntime140dll-missing-error-...