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TriangularShade
Contributor
Contributor

[Workstation 14] mouse clicks do not work very shortly after grabbing input

movement works (buttons and other elements highlight), clicking does not

the only way I can click anything is release input, then repeatedly click where I want to

v14 worked fine up until a few weeks ago, my only guess is a Windows update

does not matter what guest OS, tried Win 10, XP, Ubuntu

have already tried a clean install of vmware

Working

    12.5.9 build-7535481

Not Working

    14.0.0 build-6661328

    14.1.0 build-7370693

    14.1.1 build-7528167

Specs:

    Operating System
        Windows 10 Enterprise 64-bit  (Build 17134) 10.0.17134
    CPU
        Intel Core i5 2400 @ 3.10GHz
    RAM
        12.0GB Dual-Channel DDR3 @ 665MHz (9-9-9-24)
    Motherboard
        ASUSTeK COMPUTER INC. H61M-A/USB3 (LGA1155)
    Graphics
        19LS4D-ZB (1440x900@60Hz)
        2047MB NVIDIA GeForce GTX 760 (ZOTAC International)
    Storage
        119GB M4-CT128M4SSD2 (SSD)
        3726GB Seagate ST4000VN008-2DR166 (SATA)
        149GB Hitachi HTS543216L9SA00 (SATA)
    Optical Drives
        TSSTcorp CDDVDW SH-224DB
    Audio
        NVIDIA High Definition Audio

Installed updates:

                            

HotFixIDTitle
Feature update to Windows 10, version 1803
KB2899590Security Update for Microsoft Office 2010 (KB2899590) 64-Bit Edition
KB4011274Security Update for Microsoft Office 2010 (KB4011274) 64-Bit Edition
KB4011275Security Update for Microsoft Office 2010 (KB4011275) 64-Bit Edition
KB4022137Security Update for Microsoft Office 2010 (KB4022137) 64-Bit Edition
KB4022141Security Update for Microsoft Word 2010 (KB4022141) 64-Bit Edition
KB4022146Security Update for Microsoft Excel 2010 (KB4022146) 64-Bit Edition
KB41037212018-05 Cumulative Update for Windows 10 Version 1803 for x64-based Systems (KB4103721)
KB4103729Security Update for Windows (KB4103729)
KB890830Windows Malicious Software Removal Tool x64 - May 2018 (KB890830)
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4 Replies
TracyHuang
Enthusiast
Enthusiast

Would you please upload vmware.log (VM log which under VM installation location) and ui log for our further investigation, thanks!

You may find info from Help -> About VMware Workstation.

Besides, what's the mouse type?

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TriangularShade
Contributor
Contributor

logs attached.

mouse is a Corsair Harpoon RGB, although I have the exact same problem on another desktop.

my mouse works perfectly in anything that isn't vmware v14, v12 works fine.

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seagle0128
Contributor
Contributor

Same issue with 14.1.1 on Windows 10 1709. I saw many many people are experiencing the same issue on VMware workstation 14 Pro loses Mouse Focus

God save me... Nobody to solve this problem? I don't have the problem on 12.5.

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bonnie201110141
VMware Employee
VMware Employee

VMware Workstation 14.1.3 partially fixed the issue. Please add below option in .vmx file to get the fix:

mks.win32.processWin32MouseInput = "TRUE"

However, the fix breaks Drag and drop between host and guest. You can use copy and paste though.