DomJeal
Contributor
Contributor

Workstation 12.5 Unable to Install

Hello,

I'm trying to install Workstation 12.5 on a Windows Server 2008 SP2 machine however I am getting the following error;

"This installation package cannot be installed by the Windows Installer service. You must install a Windows service pack that contains a newer version of the Windows Installer service"

I have searched for a resolution to no avail, the machine has SP2 fully installed and all available updates.

Anyone have any ideas?

Thanks in advanced.

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2 Replies
RDPetruska
Leadership
Leadership

Not sure if this will help this exact issue, but have you verified the checksum of the downloaded installation package?  And run the installer As Admin.

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DomJeal
Contributor
Contributor

Thanks for the reply, I have ensured the package is correct and tried running as admin, no luck.

Installed the same package on a Windows 10 x64 workstation without any hiccups.

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