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ptr727
Contributor
Contributor

Workstation 11 crash while starting new VM

Workstation 11, upgraded from 10, Win 8.1 x64

On creating a new VM, WS always crashes, UI before crash shows it trying to read the last ISO I used in a previous VM:

Dump file available.

FAULTING_IP:

MSVCR90!strstr+1e [f:\dd\vctools\crt_bld\SELF_X86\crt\src\INTEL\strstr.asm @ 78]

6ccbbece 8a07            mov     al,byte ptr [edi]

EXCEPTION_RECORD:  ffffffffffffffff -- (.exr 0xffffffffffffffff)

ExceptionAddress: 000000006ccbbece (MSVCR90!strstr+0x000000000000001e)

   ExceptionCode: c0000005 (Access violation)

  ExceptionFlags: 00000000

NumberParameters: 2

   Parameter[0]: 0000000000000000

   Parameter[1]: 0000000000000000

Attempt to read from address 0000000000000000

FAULTING_THREAD:  00000000000018d4

PROCESS_NAME:  vmware.exe

ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

EXCEPTION_PARAMETER1:  0000000000000000

EXCEPTION_PARAMETER2:  0000000000000000

READ_ADDRESS:  0000000000000000

FOLLOWUP_IP:

MSVCR90!strstr+1e [f:\dd\vctools\crt_bld\SELF_X86\crt\src\INTEL\strstr.asm @ 78]

6ccbbece 8a07            mov     al,byte ptr [edi]

NTGLOBALFLAG:  0

APPLICATION_VERIFIER_FLAGS:  0

APP:  vmware.exe

BUGCHECK_STR:  APPLICATION_FAULT_NULL_POINTER_READ_ZEROED_STACK

PRIMARY_PROBLEM_CLASS:  NULL_POINTER_READ

DEFAULT_BUCKET_ID:  NULL_POINTER_READ

LAST_CONTROL_TRANSFER:  from 000000006c96d15f to 000000006ccbbece

STACK_TEXT: 

0852ee94 6c96d15f 0852eeb0 0852eee8 055d3278 MSVCR90!strstr+0x1e

WARNING: Stack unwind information not available. Following frames may be wrong.

0852eec0 632a9980 05659d60 00000000 0852eee8 vmwarebase!Guess_Guest+0x5f

0852f988 74c17c04 055d3268 74c17be0 9b94a628 vmwarewui!wui::DialogImpl<wui::dialog::VMSettings,wui::CWindowExport,CTabbedDlg>::ShowDialog+0x7190

0852f99c 7731ad1f 055d3268 98789ae6 00000000 KERNEL32!BaseThreadInitThunk+0x24

0852f9e4 7731acea ffffffff 7730024c 00000000 ntdll_772c0000!__RtlUserThreadStart+0x2f

0852f9f4 00000000 632a9850 055d3268 00000000 ntdll_772c0000!_RtlUserThreadStart+0x1b

FAULTING_SOURCE_LINE:  f:\dd\vctools\crt_bld\SELF_X86\crt\src\INTEL\strstr.asm

FAULTING_SOURCE_FILE:  f:\dd\vctools\crt_bld\SELF_X86\crt\src\INTEL\strstr.asm

FAULTING_SOURCE_LINE_NUMBER:  78

SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  msvcr90!strstr+1e

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: MSVCR90

IMAGE_NAME:  MSVCR90.dll

DEBUG_FLR_IMAGE_TIMESTAMP:  51ea24a5

STACK_COMMAND:  ~11s ; kb

FAILURE_BUCKET_ID:  NULL_POINTER_READ_c0000005_MSVCR90.dll!strstr

BUCKET_ID:  APPLICATION_FAULT_NULL_POINTER_READ_ZEROED_STACK_msvcr90!strstr+1e

WATSON_STAGEONE_URL:  http://watson.microsoft.com/StageOne/vmware_exe/11_1_0_58002/54d578f9/MSVCR90_dll/9_0_30729_8387/51e...

Followup: MachineOwner

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2 Replies
dariusd
VMware Employee
VMware Employee

Hi ptr727,

What is that ISO file that you previously used?  If your host has a physical CD/DVD drive with a disc inserted, what is on that disc?

It'd be super helpful to know which images or discs it's reading so that we might be able to reproduce the problem here.

Thanks,

--

Darius

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ptr727
Contributor
Contributor

It is a WinPE All In One Windows OS installer ISO file.

I've used this same ISO many times to install OS's in VMWare workstation up until v10, v11 crashes.

If I rename the ISO file, the crash no longer happens.

I suspect it has something to do with the easy install detection logic.

As soon as I select that ISO again, crash.

PM me and I will send you a link to the file, it is big 6GB.

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