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MullionBlasto
Contributor
Contributor

Windows 7 x64 host cannot ping Windows 2003 VM

I have VMware Workstation 7.1 (latest) installed on Windows 7 x64 host with a Windows 2003 x64 virtual machine. I cannot ping and therefore reach my VM from the host. I've tried NAT as well as bridged. I've tried the article on ICS as well as just about everything I can find and still no luck.

Any help will be appreciated.

Here's my /ALLs:

Virtual Machine IPCONFIG

Windows IP Configuration

Host Name . . . . . . . . . . . . : machinename

Primary Dns Suffix . . . . . . . : domainsuffix.com

Node Type . . . . . . . . . . . . : Unknown

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No

DNS Suffix Search List. . . . . . : domainsuffix.com

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : isp.net.

Description . . . . . . . . . . . : Intel(R) PRO/1000 MT Network Connection

Physical Address. . . . . . . . . : 00-00-00-00-00-00

DHCP Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IP Address. . . . . . . . . . . . : 192.168.1.112

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 192.168.1.1

DHCP Server . . . . . . . . . . . : 192.168.1.1

DNS Servers . . . . . . . . . . . : 68.87.76.182

68.87.78.134

Lease Obtained. . . . . . . . . . : Wednesday, June 30, 2010 10:31:49 PM

Lease Expires . . . . . . . . . . : Thursday, July 01, 2010 10:31:49 PM

Host IPCONFIG

Windows IP Configuration

Host Name . . . . . . . . . . . . : machine

Primary Dns Suffix . . . . . . . : host.com

Node Type . . . . . . . . . . . . : Hybrid

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No

DNS Suffix Search List. . . . . . : host.com

Ethernet adapter Local Area Connection 3:

Media State . . . . . . . . . . . : Media disconnected

Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : NCP Secure Client Virtual NDIS6 Adapter

Physical Address. . . . . . . . . : 00-00-00-00-00-00

DHCP Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

Media State . . . . . . . . . . . : Media disconnected

Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Intel(R) Wireless WiFi Link 4965AGN

Physical Address. . . . . . . . . : 00-00-00-00-00-00

DHCP Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : host.com.

Description . . . . . . . . . . . : Intel(R) 82566MM Gigabit Network Connecti

on

Physical Address. . . . . . . . . : 00-00-00-00-00-00

DHCP Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IPv6 Address. . . . . . . . . . . : 2002:43a1:1f1e:0:9112:bcf4:2649:ba83(Preferred)

Temporary IPv6 Address. . . . . . : 2002:43a1:1f1e:0:b4e3:e7b0:6f6d:f36e(Preferred)

Link-local IPv6 Address . . . . . : fe80::9112:bcf4:2649:ba83%11(Preferred)

IPv4 Address. . . . . . . . . . . : 192.168.1.106(Preferred)

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Lease Obtained. . . . . . . . . . : Wednesday, June 30, 2010 10:30:29 PM

Lease Expires . . . . . . . . . . : Thursday, July 01, 2010 10:35:30 PM

Default Gateway . . . . . . . . . : fe80::21c:10ff:fef6:e6c2%11

192.168.1.1

DHCP Server . . . . . . . . . . . : 192.168.1.1

DNS Servers . . . . . . . . . . . : 68.87.76.182

68.87.78.134

NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter VMware Network Adapter VMnet1:

Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : VMware Virtual Ethernet Adapter for VMnet 1

Physical Address. . . . . . . . . : 00-00-00-00-00-00

DHCP Enabled. . . . . . . . . . . : No

Autoconfiguration Enabled . . . . : Yes

Link-local IPv6 Address . . . . . : fe80::1c8a:2b7a:9134:1a12%23(Preferred)

IPv4 Address. . . . . . . . . . . : 192.168.144.1(Preferred)

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . :

DHCPv6 IAID . . . . . . . . . . . : 385896534

DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-13-06-07-44-00-1C-25-BC-C8-32

DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1

fec0:0:0:ffff::2%1

fec0:0:0:ffff::3%1

NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter VMware Network Adapter VMnet8:

Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : VMware Virtual Ethernet Adapter for VMnet 8

Physical Address. . . . . . . . . : 00-00-00-00-00-00

DHCP Enabled. . . . . . . . . . . : No

Autoconfiguration Enabled . . . . : Yes

Link-local IPv6 Address . . . . . : fe80::dc0e:7937:62c7:db9c%24(Preferred)

IPv4 Address. . . . . . . . . . . : 192.168.130.1(Preferred)

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . :

DHCPv6 IAID . . . . . . . . . . . : 402673750

DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-13-06-07-44-00-1C-25-BC-C8-32

DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1

fec0:0:0:ffff::2%1

fec0:0:0:ffff::3%1

NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.host.net.:

Media State . . . . . . . . . . . : Media disconnected

Connection-specific DNS Suffix . : host.net.

Description . . . . . . . . . . . : Microsoft ISATAP Adapter

Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

DHCP Enabled. . . . . . . . . . . : No

Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface

Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-00

DHCP Enabled. . . . . . . . . . . : No

Autoconfiguration Enabled . . . . : Yes

IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:385b:139:bc5e:e0e1(Preferred)

Link-local IPv6 Address . . . . . : fe80::385b:139:bc5e:e0e1%13(Preferred)

Default Gateway . . . . . . . . . :

NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter isatap.{}:

Media State . . . . . . . . . . . : Media disconnected

Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2

Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-00

DHCP Enabled. . . . . . . . . . . : No

Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{58F289A4-CBFA-4051-9944-5EDF71DA060C}:

Media State . . . . . . . . . . . : Media disconnected

Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3

Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-00h

DHCP Enabled. . . . . . . . . . . : No

Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{}:

Media State . . . . . . . . . . . : Media disconnected

Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Microsoft ISATAP Adapter #4

Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-00

DHCP Enabled. . . . . . . . . . . : No

Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Reusable Microsoft 6To4 Adapter:

Media State . . . . . . . . . . . : Media disconnected

Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Microsoft 6to4 Adapter #2

Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-00

DHCP Enabled. . . . . . . . . . . : No

Autoconfiguration Enabled . . . . : Yes

Tunnel adapter 6TO4 Adapter:

Media State . . . . . . . . . . . : Media disconnected

Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Microsoft 6to4 Adapter

Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

DHCP Enabled. . . . . . . . . . . : No

Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{}:

Media State . . . . . . . . . . . : Media disconnected

Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Microsoft ISATAP Adapter #5

Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

DHCP Enabled. . . . . . . . . . . : No

Autoconfiguration Enabled . . . . : Yes

VMX:

.encoding = "windows-1252"

config.version = "8"

virtualHW.version = "7"

numvcpus = "2"

scsi0.present = "TRUE"

scsi0.virtualDev = "lsilogic"

memsize = "4516"

scsi0:0.present = "TRUE"

scsi0:0.fileName = "Windows.vmdk"

ide1:0.present = "TRUE"

ide1:0.fileName = ""

ide1:0.deviceType = "cdrom-image"

floppy0.fileType = "device"

floppy0.fileName = ""

floppy0.clientDevice = "FALSE"

ethernet0.present = "TRUE"

ethernet0.connectionType = "bridged"

ethernet0.virtualDev = "e1000"

ethernet0.wakeOnPcktRcv = "FALSE"

usb.present = "TRUE"

ehci.present = "TRUE"

sound.present = "TRUE"

sound.fileName = "-1"

sound.autodetect = "TRUE"

mks.enable3d = "TRUE"

pciBridge0.present = "TRUE"

pciBridge4.present = "TRUE"

pciBridge4.virtualDev = "pcieRootPort"

pciBridge4.functions = "8"

pciBridge5.present = "TRUE"

pciBridge5.virtualDev = "pcieRootPort"

pciBridge5.functions = "8"

pciBridge6.present = "TRUE"

pciBridge6.virtualDev = "pcieRootPort"

pciBridge6.functions = "8"

pciBridge7.present = "TRUE"

pciBridge7.virtualDev = "pcieRootPort"

pciBridge7.functions = "8"

vmci0.present = "TRUE"

roamingVM.exitBehavior = "go"

displayName = "Windows"

guestOS = "winnetstandard-64"

nvram = "Windows.nvram"

virtualHW.productCompatibility = "hosted"

ft.secondary0.enabled = "TRUE"

tools.upgrade.policy = "useGlobal"

extendedConfigFile = "Windows.vmxf"

ethernet0.addressType = "generated"

tools.syncTime = "FALSE"

uuid.location = "56 4d c8 39 6c 80 5d 2e-18 84 fc 08 72 c6 78 53"

uuid.bios = "56 4d c8 39 6c 80 5d 2e-18 84 fc 08 72 c6 78 53"

scsi0:0.redo = ""

vmotion.checkpointFBSize = "134217728"

pciBridge0.pciSlotNumber = "17"

pciBridge4.pciSlotNumber = "21"

pciBridge5.pciSlotNumber = "22"

pciBridge6.pciSlotNumber = "23"

pciBridge7.pciSlotNumber = "24"

scsi0.pciSlotNumber = "16"

usb.pciSlotNumber = "32"

ethernet0.pciSlotNumber = "33"

sound.pciSlotNumber = "34"

ehci.pciSlotNumber = "35"

vmci0.pciSlotNumber = "36"

usb:0.present = "TRUE"

usb:1.present = "TRUE"

ethernet0.generatedAddress = "00:0c:29:c6:78:53"

ethernet0.generatedAddressOffset = "0"

vmci0.id = "1570892503"

usb:1.deviceType = "hub"

usb:0.deviceType = "mouse"

floppy0.autodetect = "TRUE"

ide1:0.autodetect = "TRUE"

ide1:0.startConnected = "FALSE"

floppy0.startConnected = "FALSE"

isolation.tools.hgfs.disable = "FALSE"

sharedFolder0.present = "TRUE"

sharedFolder0.enabled = "TRUE"

sharedFolder0.readAccess = "TRUE"

sharedFolder0.writeAccess = "TRUE"

sharedFolder0.hostPath = "C:\"

sharedFolder0.guestName = "C"

sharedFolder0.expiration = "never"

sharedFolder1.present = "TRUE"

sharedFolder1.enabled = "FALSE"

sharedFolder1.readAccess = "TRUE"

sharedFolder1.writeAccess = "TRUE"

sharedFolder1.hostPath = "G:\"

sharedFolder1.guestName = "G"

sharedFolder1.expiration = "never"

sharedFolder.maxNum = "3"

hgfs.mapRootShare = "TRUE"

cleanShutdown = "FALSE"

replay.supported = "FALSE"

unity.wasCapable = "TRUE"

replay.filename = ""

annotation = ""

sound.startConnected = "FALSE"

sharedFolder2.present = "TRUE"

sharedFolder2.enabled = "TRUE"

sharedFolder2.readAccess = "TRUE"

sharedFolder2.writeAccess = "TRUE"

sharedFolder2.hostPath = "D:\"

sharedFolder2.guestName = "D"

sharedFolder2.expiration = "never"

checkpoint.vmState = ""

ethernet0.startConnected = "TRUE"

ethernet0.vnet = "VMnet0"

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13 Replies
MullionBlasto
Contributor
Contributor

I also tried the various network settings applicable to the topic like turn TCP Chimney off.

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AWo
Immortal
Immortal

Disable IPv6 on the host adapter.

Check if the bridge protocol is enabled in your host connection.

If possible with Windows 7 set it from "public" to "private":

To change a network location type

1. Open Network and Sharing Center by clicking the Start button Picture of the Start button, clicking Control Panel, clicking Network and Internet, and then clicking Network and Sharing Center.

2. Click Customize, and then click either Public (for "Public place" networks) or Private (for "Home" or "Work" networks). Administrator permission required If you are prompted for an administrator password or confirmation, type the password or provide confirmation.

3.Click Next, and then click Close.

Disable all firewalls while testing (host and guest). Be aware that some virus protection suites also contain firewalls (Trend Micro for example).


AWo

VCP 3 & 4

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AWo
Immortal
Immortal

And read VMware KB article 1015940.


AWo

VCP 3 & 4

\[:o]===\[o:]

=Would you like to have this posting as a ringtone on your cell phone?=

=Send "Posting" to 911 for only $999999,99!=

vExpert 2009/10/11 [:o]===[o:] [: ]o=o[ :] = Save forests! rent firewood! =
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MullionBlasto
Contributor
Contributor

I appreciate the steps listed. However my host can't still can't connect with my VM.

I disabled IPv6, turned off firewals and anything else that might purposefully be blocking traffic. These steps were easy.

I had already followed the suggestion in the knowledge base article. Unfortunately the article isn't well written. It doesn't give a reason why those things need to be disabled or how the machine will behave with the changes. Also, it wasn't clear if making the changes in the host and virtual machine was necessary. Lastly, the changes in the article don't exactly match the options in both the virtual machine and the host.

I also made the changes in the network settings from public to private. This wasn't as easy because I didn't have the customize button as mention. I read some other posts elsewhere that helped. However, I'm not sure I made these changes correctly. Could the disparity in network settings be a cause?

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AWo
Immortal
Immortal

Also, it wasn't clear if making the changes in the host and virtual machine was necessary.

No? IMHO it is clear:

"To restore network connectivity, disable IPv4 Checksum offloading in the Advanced Properties of the affected hosts and virtual machines."

Do you try to ping by name or IP address?


AWo

VCP 3 & 4

\[:o]===\[o:]

=Would you like to have this posting as a ringtone on your cell phone?=

=Send "Posting" to 911 for only $999999,99!=

vExpert 2009/10/11 [:o]===[o:] [: ]o=o[ :] = Save forests! rent firewood! =
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MullionBlasto
Contributor
Contributor

I try to ping by IP address.

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MullionBlasto
Contributor
Contributor

Still can't ping or connect between my host and VM. I've followed all of the steps provided and no luck. I've also tested this VM on a Windows Vista host and it worked fine. I suspect there's some obvious setting in Windows 7 that we're missing.

I did change the network type from public to work, but it changes back to public on reboot.

Any ideas?

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AWo
Immortal
Immortal

Try to disable TCP Offload on the host: "netsh int tcp set global chimney=disabled"

That caused such problems under Windows XP very often. In Windows 7 it should be set to automatic by default.


AWo

VCP 3 & 4

\[:o]===\[o:]

=Would you like to have this posting as a ringtone on your cell phone?=

=Send "Posting" to 911 for only $999999,99!=

vExpert 2009/10/11 [:o]===[o:] [: ]o=o[ :] = Save forests! rent firewood! =
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MullionBlasto
Contributor
Contributor

I had already turned off that setting.

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MullionBlasto
Contributor
Contributor

I was able to permanently set the VMware networks to private via the secpol.msc settings. Still no ping though.

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MullionBlasto
Contributor
Contributor

Looks like one simple thing fixed this:

C:\Users\mullion>netsh firewall set icmpsetting 8 enable

Note that this came back:

"IMPORTANT: Command executed successfully.

However, "netsh firewall" is deprecated;

use "netsh advfirewall firewall" instead.

For more information on using "netsh advfirewall firewall" commands

instead of "netsh firewall", see KB article 947709

at http://go.microsoft.com/fwlink/?linkid=121488 .

Ok."

Unfortunately I tried so many things that I'm not sure that this is the only thing.

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AWo
Immortal
Immortal

If you have the time, revert each setting and try it out again until it stops working again.


AWo

VCP 3 & 4

\[:o]===\[o:]

=Would you like to have this posting as a ringtone on your cell phone?=

=Send "Posting" to 911 for only $999999,99!=

vExpert 2009/10/11 [:o]===[o:] [: ]o=o[ :] = Save forests! rent firewood! =
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jbcrouigneau
Contributor
Contributor

Worked perfectly for me, many thanks!

It took me a long time to find the solution...

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