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dl8dtl
Contributor
Contributor

VMware workstation crashes with SVGA DLSym_Null called after upgrading Ubuntu + VMware

Recently upgraded my laptop to Unbuntu 20.04, and some time before VMware Workstation to 15.5.6.

After the upgrade, I get DLSym_Null crashes on a Windows 10 guest that used to run fine before.

Machine is an older Thinkpad with the closed-source NVIDIA graphics drivers.

When disabling 3D, the problem doesn't happen anymore, but I need 3D for some of the tools in the guest system.

Any ideas? (I don't have a support contract with VMware, so I cannot request official support.)

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scott28tt
VMware Employee
VMware Employee

Moderator: Please create threads in the area for the product used - moved to Workstation Pro Discussions


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Although I am a VMware employee I contribute to VMware Communities voluntarily (ie. not in any official capacity)
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yanw
VMware Employee
VMware Employee

Would you please upload the vmware*.log which locates in the VM folder? Thanks a lot

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dl8dtl
Contributor
Contributor

I took the liberty to anonymize my (public) hostname and IP address.

Well, I would but:

"The file type (.log) is not supported. Valid file types are: jpg, gif, png, pdf, pptx."

Shall I rename vmware.log to vmware.gif? 🙂

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dl8dtl
Contributor
Contributor

So since I cannot attach the logfile itself, here's the leading and trailing portion:

2020-11-13T22:29:28.382+01:00| vmx| I005: Log for VMware Workstation pid=269911 version=15.5.6 build=build-16341506 option=Release
2020-11-13T22:29:28.382+01:00| vmx| I005: The process is 64-bit.
2020-11-13T22:29:28.382+01:00| vmx| I005: Host codepage=UTF-8 encoding=UTF-8
2020-11-13T22:29:28.382+01:00| vmx| I005: Host is Linux 5.4.0-52-generic Ubuntu 20.04.1 LTS
2020-11-13T22:29:28.349+01:00| vmx| I005: VTHREAD 140388414049216 "vmx" tid 269911
2020-11-13T22:29:28.350+01:00| vmx| I005: DictionaryLoad: Cannot open file "/etc/vmware/vsphereFeatures/techPreview.cfg": No such file or directory.
2020-11-13T22:29:28.350+01:00| vmx| I005: [msg.dictionary.load.openFailed] Cannot open file "/etc/vmware/vsphereFeatures/techPreview.cfg": No such file or directory.
2020-11-13T22:29:28.350+01:00| vmx| I005: FeatureStateLib: Error while loading tech preview config file: /etc/vmware/vsphereFeatures/techPreview.cfg, using default (disabled) for
all Tech Preview features.
2020-11-13T22:29:28.351+01:00| vmx| I005: LOCALE de_DE.UTF-8 -> de
2020-11-13T22:29:28.351+01:00| vmx| I005: Msg_SetLocaleEx: HostLocale=UTF-8 UserLocale=de
2020-11-13T22:29:28.351+01:00| vmx| I005: PREF early PreferenceGet(libdir), using default
2020-11-13T22:29:28.351+01:00| vmx| I005: DictionaryLoad: Cannot open file "/usr/lib/vmware/messages/de/vmware.vmsg": No such file or directory.
2020-11-13T22:29:28.351+01:00| vmx| I005: [msg.dictionary.load.openFailed] Cannot open file "/usr/lib/vmware/messages/de/vmware.vmsg": No such file or directory.
2020-11-13T22:29:28.351+01:00| vmx| W003: Cannot load message dictionary "/usr/lib/vmware/messages/de/vmware.vmsg".
2020-11-13T22:29:28.351+01:00| vmx| I005: DictionaryLoad: Cannot open file "/usr/lib/vmware/settings": No such file or directory.
2020-11-13T22:29:28.351+01:00| vmx| I005: Msg_Reset:
2020-11-13T22:29:28.351+01:00| vmx| I005: [msg.dictionary.load.openFailed] Cannot open file "/usr/lib/vmware/settings": No such file or directory.
2020-11-13T22:29:28.351+01:00| vmx| I005: ----------------------------------------
2020-11-13T22:29:28.351+01:00| vmx| I005: ConfigDB: Failed to load /usr/lib/vmware/settings
2020-11-13T22:29:28.351+01:00| vmx| I005: DictionaryLoad: Cannot open file "/home/j/.vmware/config": No such file or directory.
2020-11-13T22:29:28.351+01:00| vmx| I005: Msg_Reset:
2020-11-13T22:29:28.351+01:00| vmx| I005: [msg.dictionary.load.openFailed] Cannot open file "/home/j/.vmware/config": No such file or directory.
2020-11-13T22:29:28.351+01:00| vmx| I005: ----------------------------------------
2020-11-13T22:29:28.351+01:00| vmx| I005: ConfigDB: Failed to load ~/.vmware/config

2020-11-13T22:30:10.370+01:00| vmx| I005: TOOLS updated cached value for isoImageExists to 1.
2020-11-13T22:30:10.370+01:00| vmx| I005: TOOLS can be autoupgraded.
2020-11-13T22:30:10.370+01:00| vmx| I005: TOOLS VM tools upgrade policy 0
2020-11-13T22:30:10.370+01:00| vmx| I005: TOOLS global tools upgrade policy "manual"
2020-11-13T22:30:10.371+01:00| vmx| I005: TOOLS need not be autoupgraded according to upgrade policy.
2020-11-13T22:30:10.371+01:00| vmx| I005: TOOLS Setting autoupgrade-checked TRUE.
2020-11-13T22:30:30.268+01:00| vmx| I005: Tools: Timed out waiting for state change status.
2020-11-13T22:30:30.268+01:00| vmx| I005: Vix: [mainDispatch.c:4117]: VMAutomationReportPowerStateChange: Reporting power state change (opcode=2, err=0).
2020-11-13T22:30:30.268+01:00| vmx| I005: Tools: Changing running status: 2 => 1.
2020-11-13T22:30:30.268+01:00| vmx| I005: Tools: [RunningStatus] Last heartbeat value 28 (last received 0s ago)
2020-11-13T22:30:30.779+01:00| svga| E001: PANIC: DLSym_Null called
2020-11-13T22:30:30.796+01:00| svga| W003:
2020-11-13T22:30:30.796+01:00| svga| W003+ The core dump limit is set to ZERO; no core dump should be expected
2020-11-13T22:30:30.796+01:00| svga| I005: Backtrace:
2020-11-13T22:30:30.797+01:00| svga| I005: Backtrace[0] 00007fad8b1fa060 rip=00005614dead9516 rbx=0000000000000000 rbp=00005614dead9120 r12=00007fad8b1fa070 r13=00007fad8b1fa05c r14=00007faeb7ff1ea0 r15=00005614df433680
2020-11-13T22:30:30.799+01:00| svga| I005: Backtrace[1] 00007fad8b1fa0c0 rip=00005614de55201d rbx=00007fad8b1fa0e0 rbp=00005614df53c008 r12=0000000000000001 r13=00005614df53fc40 r14=00007faeb7ff1ea0 r15=00005614df433680
2020-11-13T22:30:30.800+01:00| svga| I005: Backtrace[2] 00007fad8b1fa5c0 rip=00005614de833092 rbx=00005614df6f30e0 rbp=00000000000005bd r12=0000000000000028 r13=00005614df53fc40 r14=00007faeb7ff1ea0 r15=00005614df433680
2020-11-13T22:30:30.800+01:00| svga| I005: Backtrace[3] 00007fad8b1fa5d0 rip=00005614de8270a9 rbx=00005614df6f30e0 rbp=00000000000005bd r12=0000000000000028 r13=00005614df53fc40 r14=00007faeb7ff1ea0 r15=00005614df433680
2020-11-13T22:30:30.801+01:00| svga| I005: Backtrace[4] 00007fad8b1fa5f0 rip=00005614de76fc6c rbx=00005614df6c7c40 rbp=00000000000005bd r12=0000000000000028 r13=00005614df53fc40 r14=00007faeb7ff1ea0 r15=00005614df433680
2020-11-13T22:30:30.801+01:00| svga| I005: Backtrace[5] 00007fad8b1fa600 rip=00005614de770865 rbx=00005614df6c7c40 rbp=00000000000005bd r12=0000000000000028 r13=00005614df53fc40 r14=00007faeb7ff1ea0 r15=00005614df433680
2020-11-13T22:30:30.802+01:00| svga| I005: Backtrace[6] 00007fad8b1fa620 rip=00005614de6c099d rbx=000000000000005b rbp=00007fad7d829e40 r12=0000000000000028 r13=00005614df53fc40 r14=00007faeb7ff1ea0 r15=00005614df433680
2020-11-13T22:30:30.802+01:00| svga| I005: Backtrace[7] 00007fad8b1fa640 rip=00005614de6c1e54 rbx=000000000000005b rbp=00005614df5d0ac8 r12=0000000000000028 r13=00005614df53fc40 r14=00007faeb7ff1ea0 r15=00005614df433680
2020-11-13T22:30:30.802+01:00| svga| I005: Backtrace[8] 00007fad8b1fa650 rip=00005614de6beff4 rbx=000000000000005b rbp=00005614df5d0ac8 r12=0000000000000028 r13=00005614df53fc40 r14=00007faeb7ff1ea0 r15=00005614df433680
2020-11-13T22:30:30.802+01:00| svga| I005: Backtrace[9] 00007fad8b1fa670 rip=00005614de6d74d9 rbx=000000000000005b rbp=00007fad8b1fa750 r12=0000000000000028 r13=00005614df53fc40 r14=00007faeb7ff1ea0 r15=00005614df433680
2020-11-13T22:30:30.802+01:00| svga| I005: Backtrace[10] 00007fad8b1fa700 rip=00005614de6baeb5 rbx=00005614df53eba0 rbp=00007fad8b1fa750 r12=0000000000000028 r13=00005614df53fc40 r14=00007faeb7ff1ea0 r15=00005614df433680
2020-11-13T22:30:30.802+01:00| svga| I005: Backtrace[11] 00007fad8b1fa8b0 rip=00005614de74ffad rbx=00005614df541060 rbp=00005614df53eba0 r12=00007fad8b1fa8fc r13=0000000000000000 r14=0000000000000000 r15=0000000000000020
2020-11-13T22:30:30.802+01:00| svga| I005: Backtrace[12] 00007fad8b1fa8e0 rip=00005614de6cb1ac rbx=00005614df53eba0 rbp=00007faeb7ff1ea0 r12=0000000000000001 r13=0000000000000000 r14=0000000000000000 r15=0000000000000020
2020-11-13T22:30:30.802+01:00| svga| I005: Backtrace[13] 00007fad8b1fa950 rip=00005614dea742d5 rbx=00007fad8b1fa950 rbp=00007fad7c000be0 r12=00007ffd169fa5de r13=00007ffd169fa5df r14=00007ffd169fa770 r15=00007fad8b1fab40
2020-11-13T22:30:30.802+01:00| svga| I005: Backtrace[14] 00007fad8b1faa80 rip=00007faeb9d34609 rbx=0000000000000000 rbp=0000000000000000 r12=00007ffd169fa5de r13=00007ffd169fa5df r14=00007ffd169fa770 r15=00007fad8b1fab40
2020-11-13T22:30:30.802+01:00| svga| I005: Backtrace[15] 00007fad8b1fab40 rip=00007faeb9c59293 rbx=00007fad8b1fe700 rbp=0000000000000000 r12=00007ffd169fa5de r13=00007ffd169fa5df r14=00007ffd169fa770 r15=00007fad8b1fab40
2020-11-13T22:30:30.802+01:00| svga| I005: Backtrace[16] 00007fad8b1fab48 rip=0000000000000000 rbx=00007fad8b1fe700 rbp=0000000000000000 r12=00007ffd169fa5de r13=00007ffd169fa5df r14=00007ffd169fa770 r15=00007fad8b1fab40
2020-11-13T22:30:30.802+01:00| svga| I005: SymBacktrace[0] 00007fad8b1fa060 rip=00005614dead9544 in function (null) in object /usr/lib/vmware/bin/vmware-vmx loaded at 00005614de469000
2020-11-13T22:30:30.802+01:00| svga| I005: SymBacktrace[1] 00007fad8b1fa0c0 rip=00005614de55201d in function (null) in object /usr/lib/vmware/bin/vmware-vmx loaded at 00005614de469000
2020-11-13T22:30:30.802+01:00| svga| I005: SymBacktrace[2] 00007fad8b1fa5c0 rip=00005614de833092 in function (null) in object /usr/lib/vmware/bin/vmware-vmx loaded at 00005614de469000
2020-11-13T22:30:30.802+01:00| svga| I005: SymBacktrace[3] 00007fad8b1fa5d0 rip=00005614de8270a9 in function (null) in object /usr/lib/vmware/bin/vmware-vmx loaded at 00005614de469000
2020-11-13T22:30:30.802+01:00| svga| I005: SymBacktrace[4] 00007fad8b1fa5f0 rip=00005614de76fc6c in function (null) in object /usr/lib/vmware/bin/vmware-vmx loaded at 00005614de469000
2020-11-13T22:30:30.802+01:00| svga| I005: SymBacktrace[5] 00007fad8b1fa600 rip=00005614de770865 in function (null) in object /usr/lib/vmware/bin/vmware-vmx loaded at 00005614de469000
2020-11-13T22:30:30.802+01:00| svga| I005: SymBacktrace[6] 00007fad8b1fa620 rip=00005614de6c099d in function (null) in object /usr/lib/vmware/bin/vmware-vmx loaded at 00005614de469000
2020-11-13T22:30:30.802+01:00| svga| I005: SymBacktrace[7] 00007fad8b1fa640 rip=00005614de6c1e54 in function (null) in object /usr/lib/vmware/bin/vmware-vmx loaded at 00005614de469000
2020-11-13T22:30:30.802+01:00| svga| I005: SymBacktrace[8] 00007fad8b1fa650 rip=00005614de6beff4 in function (null) in object /usr/lib/vmware/bin/vmware-vmx loaded at 00005614de469000
2020-11-13T22:30:30.802+01:00| svga| I005: SymBacktrace[9] 00007fad8b1fa670 rip=00005614de6d74d9 in function (null) in object /usr/lib/vmware/bin/vmware-vmx loaded at 00005614de469000
2020-11-13T22:30:30.802+01:00| svga| I005: SymBacktrace[10] 00007fad8b1fa700 rip=00005614de6baeb5 in function (null) in object /usr/lib/vmware/bin/vmware-vmx loaded at 00005614de469000
2020-11-13T22:30:30.802+01:00| svga| I005: SymBacktrace[11] 00007fad8b1fa8b0 rip=00005614de74ffad in function (null) in object /usr/lib/vmware/bin/vmware-vmx loaded at 00005614de469000
2020-11-13T22:30:30.802+01:00| svga| I005: SymBacktrace[12] 00007fad8b1fa8e0 rip=00005614de6cb1ac in function (null) in object /usr/lib/vmware/bin/vmware-vmx loaded at 00005614de469000
2020-11-13T22:30:30.802+01:00| svga| I005: SymBacktrace[13] 00007fad8b1fa950 rip=00005614dea742d5 in function (null) in object /usr/lib/vmware/bin/vmware-vmx loaded at 00005614de469000
2020-11-13T22:30:30.802+01:00| svga| I005: SymBacktrace[14] 00007fad8b1faa80 rip=00007faeb9d34609 in function (null) in object /lib/x86_64-linux-gnu/libpthread.so.0 loaded at 00007faeb9d2b000
2020-11-13T22:30:30.802+01:00| svga| I005: SymBacktrace[15] 00007fad8b1fab40 rip=00007faeb9c59293 in function clone in object /lib/x86_64-linux-gnu/libc.so.6 loaded at 00007faeb9b37000
2020-11-13T22:30:30.802+01:00| svga| I005: SymBacktrace[16] 00007fad8b1fab48 rip=0000000000000000
2020-11-13T22:30:30.802+01:00| svga| I005: Printing loaded objects
2020-11-13T22:30:30.802+01:00| svga| I005: [0x5614DE469000-0x5614DF0AB722): /usr/lib/vmware/bin/vmware-vmx
2020-11-13T22:30:30.802+01:00| svga| I005: [0x7FFD169FF000-0x7FFD169FFA3C): linux-vdso.so.1
2020-11-13T22:30:30.802+01:00| svga| I005: [0x7FAEBA41D000-0x7FAEBA41F1F0): /lib/x86_64-linux-gnu/librt.so.1
2020-11-13T22:30:30.802+01:00| svga| I005: [0x7FAEBA417000-0x7FAEBA418000): /lib/x86_64-linux-gnu/libdl.so.2
2020-11-13T22:30:30.802+01:00| svga| I005: [0x7FAEBA2DA000-0x7FAEBA2F1F78): /usr/lib/x86_64-linux-gnu/libX11.so.6
2020-11-13T22:30:30.802+01:00| svga| I005: [0x7FAEBA2C5000-0x7FAEBA2C8290): /usr/lib/x86_64-linux-gnu/libXext.so.6
2020-11-13T22:30:30.802+01:00| svga| I005: [0x7FAEBA2B3000-0x7FAEBA2B4FA8): /usr/lib/x86_64-linux-gnu/libXi.so.6
2020-11-13T22:30:30.802+01:00| svga| I005: [0x7FAEBA2AE000-0x7FAEBA2AE9F0): /usr/lib/x86_64-linux-gnu/libXinerama.so.1
2020-11-13T22:30:30.802+01:00| svga| I005: [0x7FAEBA29F000-0x7FAEBA2A1008): /usr/lib/x86_64-linux-gnu/libXcursor.so.1
2020-11-13T22:30:30.802+01:00| svga| I005: [0x7FAEBA099000-0x7FAEBA09DAE4): /usr/lib/x86_64-linux-gnu/libXtst.so.6
2020-11-13T22:30:30.802+01:00| svga| I005: [0x7FAEB9EB8000-0x7FAEB9F4DB20): /usr/lib/x86_64-linux-gnu/libstdc++.so.6
2020-11-13T22:30:30.802+01:00| svga| I005: [0x7FAEB9D69000-0x7FAEB9D77478): /lib/x86_64-linux-gnu/libm.so.6
2020-11-13T22:30:30.802+01:00| svga| I005: [0x7FAEB9D4E000-0x7FAEB9D50928): /lib/x86_64-linux-gnu/libgcc_s.so.1
2020-11-13T22:30:30.802+01:00| svga| I005: [0x7FAEB9D2B000-0x7FAEB9D31B20): /lib/x86_64-linux-gnu/libpthread.so.0
2020-11-13T22:30:30.802+01:00| svga| I005: [0x7FAEB9B37000-0x7FAEB9B5B940): /lib/x86_64-linux-gnu/libc.so.6
2020-11-13T22:30:30.802+01:00| svga| I005: [0x7FAEBA45C000-0x7FAEBA45CFC8): /lib64/ld-linux-x86-64.so.2
2020-11-13T22:30:30.802+01:00| svga| I005: [0x7FAEB9B0D000-0x7FAEB9B17ED0): /usr/lib/x86_64-linux-gnu/libxcb.so.1
2020-11-13T22:30:30.802+01:00| svga| I005: [0x7FAEB9903000-0x7FAEB990BC2C): /usr/lib/x86_64-linux-gnu/libXrender.so.1
2020-11-13T22:30:30.802+01:00| svga| I005: [0x7FAEB98FB000-0x7FAEB98FC3A0): /usr/lib/x86_64-linux-gnu/libXfixes.so.3
2020-11-13T22:30:30.802+01:00| svga| I005: [0x7FAEB98F5000-0x7FAEB98F5C18): /usr/lib/x86_64-linux-gnu/libXau.so.6
2020-11-13T22:30:30.802+01:00| svga| I005: [0x7FAEB98EB000-0x7FAEB98EC030): /usr/lib/x86_64-linux-gnu/libXdmcp.so.6
2020-11-13T22:30:30.802+01:00| svga| I005: [0x7FAEB98D1000-0x7FAEB98D4680): /usr/lib/x86_64-linux-gnu/libbsd.so.0
2020-11-13T22:30:30.802+01:00| svga| I005: [0x7FAEB8C3E000-0x7FAEB8ECB8AC): /usr/lib/vmware/lib/libcrypto.so.1.0.2/libcrypto.so.1.0.2
2020-11-13T22:30:30.802+01:00| svga| I005: [0x7FAEB89CB000-0x7FAEB8A327D4): /usr/lib/vmware/lib/libssl.so.1.0.2/libssl.so.1.0.2
2020-11-13T22:30:30.802+01:00| svga| I005: [0x7FAEB89BF000-0x7FAEB89C03A8): /lib/x86_64-linux-gnu/libnss_compat.so.2
2020-11-13T22:30:30.802+01:00| svga| I005: [0x7FAEB89B0000-0x7FAEB89B2358): /lib/x86_64-linux-gnu/libnss_nis.so.2
2020-11-13T22:30:30.802+01:00| svga| I005: [0x7FAEB8993000-0x7FAEB8997610): /lib/x86_64-linux-gnu/libnsl.so.1
2020-11-13T22:30:30.802+01:00| svga| I005: [0x7FAEB897F000-0x7FAEB8981650): /lib/x86_64-linux-gnu/libnss_files.so.2
2020-11-13T22:30:30.802+01:00| svga| I005: [0x7FAEB8047000-0x7FAEB8049A50): /usr/lib/x86_64-linux-gnu/libnuma.so.1
2020-11-13T22:30:30.802+01:00| svga| I005: [0x7FAEBA430000-0x7FAEBA4308C0): /usr/lib/x86_64-linux-gnu/libaio.so.1
2020-11-13T22:30:30.802+01:00| svga| I005: [0x7FAEB44CF000-0x7FAEB45E08B8): /usr/lib/x86_64-linux-gnu/libGL.so.1
2020-11-13T22:30:30.802+01:00| svga| I005: [0x7FAEB42CC000-0x7FAEB42CEA10): /usr/lib/x86_64-linux-gnu/tls/libnvidia-tls.so.340.108
2020-11-13T22:30:30.802+01:00| svga| I005: [0x7FAEA53EC000-0x7FAEA7249844): /usr/lib/x86_64-linux-gnu/libnvidia-glcore.so.340.108
2020-11-13T22:30:30.802+01:00| svga| I005: [0x7FAEA4ED7000-0x7FAEA4EE2028): /usr/lib/x86_64-linux-gnu/libpulse.so
2020-11-13T22:30:30.802+01:00| svga| I005: [0x7FAEA4E57000-0x7FAEA4E67CC0): /usr/lib/x86_64-linux-gnu/pulseaudio/libpulsecommon-13.99.so
2020-11-13T22:30:30.802+01:00| svga| I005: [0x7FAEA4E06000-0x7FAEA4E10B38): /lib/x86_64-linux-gnu/libdbus-1.so.3
2020-11-13T22:30:30.802+01:00| svga| I005: [0x7FAEA4D59000-0x7FAEA4D68CE8): /lib/x86_64-linux-gnu/libsystemd.so.0
2020-11-13T22:30:30.802+01:00| svga| I005: [0x7FAEB4038000-0x7FAEB403A778): /usr/lib/x86_64-linux-gnu/libwrap.so.0
2020-11-13T22:30:30.802+01:00| svga| I005: [0x7FAEA4CDC000-0x7FAEA4CE20A0): /usr/lib/x86_64-linux-gnu/libsndfile.so.1
2020-11-13T22:30:30.802+01:00| svga| I005: [0x7FAEA4AD6000-0x7FAEA4ADA42C): /usr/lib/x86_64-linux-gnu/libasyncns.so.0
2020-11-13T22:30:30.802+01:00| svga| I005: [0x7FAEB400F000-0x7FAEB40117C0): /lib/x86_64-linux-gnu/liblzma.so.5
2020-11-13T22:30:30.802+01:00| svga| I005: [0x7FAEA4AB5000-0x7FAEA4AB6DD8): /usr/lib/x86_64-linux-gnu/liblz4.so.1
2020-11-13T22:30:30.802+01:00| svga| I005: [0x7FAEA4997000-0x7FAEA49A26C0): /usr/lib/x86_64-linux-gnu/libgcrypt.so.20
2020-11-13T22:30:30.802+01:00| svga| I005: [0x7FAEA4959000-0x7FAEA4960FA0): /usr/lib/x86_64-linux-gnu/libFLAC.so.8
2020-11-13T22:30:30.802+01:00| svga| I005: [0x7FAEB4002000-0x7FAEB4003770): /usr/lib/x86_64-linux-gnu/libogg.so.0
2020-11-13T22:30:30.802+01:00| svga| I005: [0x7FAEA492B000-0x7FAEA492DAD8): /usr/lib/x86_64-linux-gnu/libvorbis.so.0
2020-11-13T22:30:30.802+01:00| svga| I005: [0x7FAEA4880000-0x7FAEA48939D0): /usr/lib/x86_64-linux-gnu/libvorbisenc.so.2
2020-11-13T22:30:30.802+01:00| svga| I005: [0x7FAEA4864000-0x7FAEA4867CE0): /lib/x86_64-linux-gnu/libresolv.so.2
2020-11-13T22:30:30.802+01:00| svga| I005: [0x7FAEA4841000-0x7FAEA4844C60): /lib/x86_64-linux-gnu/libgpg-error.so.0
2020-11-13T22:30:30.802+01:00| svga| I005: End printing loaded objects
2020-11-13T22:30:30.804+01:00| svga| I005: Writing monitor `vmmcores.gz`
2020-11-13T22:30:30.806+01:00| svga| W003: Dumping core for vcpu-0
2020-11-13T22:30:30.806+01:00| svga| I005: Beginning monitor coredump
2020-11-13T22:30:31.033+01:00| svga| I005: CoreDump error: Read, page 0xd11 (0) Bad address
2020-11-13T22:30:31.033+01:00| svga| I005: CoreDump error: Read, page 0xd12 (0) Bad address
2020-11-13T22:30:31.033+01:00| svga| I005: CoreDump error: Read, page 0xd13 (0) Bad address
2020-11-13T22:30:31.033+01:00| svga| I005: CoreDump error: Read, page 0xd14 (0) Bad address
2020-11-13T22:30:31.681+01:00| mks| W003: Panic in progress... ungrabbing
2020-11-13T22:30:31.681+01:00| mks| I005: MKS: Release starting (Panic)

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dl8dtl
Contributor
Contributor

Finally had the time to run some more tests.

Started a fresh Windows 10 (x86_64) guest installation. It crashed during the end of installation with the same error.

I noticed there's an update available to 15.5.7 build-17171714, so I updated.

With this version, the freshly installed VM does not crash anymore, and appears to be usable.

However, the older VM (also Windows 10 guest) still continues to crash at the end of the boot process.

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scott28tt
VMware Employee
VMware Employee

@dl8dtl 

Moderator: You can use the “spoiler” function at add log text into a post - press the ... in the editor and select the triangle with the exclamation mark, paste your log text into the bordered box which appears.

It looks like this:

Spoiler
Put your log text here, it saves everyone from having to scroll past long log dumps

 


-------------------------------------------------------------------------------------------------------------------------------------------------------------

Although I am a VMware employee I contribute to VMware Communities voluntarily (ie. not in any official capacity)
VMware Training & Certification blog
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dl8dtl
Contributor
Contributor

Well, "message cannot exceed 20000 characters". 😞

It's 240 KB long …

Trying to post just the relevant portion before the crash:

Spoiler
2020-12-01T22:09:04.157+01:00| vcpu-1| I005: Guest: DXUM_devapi: 2020-12-01T22:09:04.0095| Thread ID: 3960 |Application requested vm3ddevapi version 2
2020-12-01T22:09:05.026+01:00| svga| E001: PANIC: DLSym_Null called
2020-12-01T22:09:05.034+01:00| svga| W003:
2020-12-01T22:09:05.034+01:00| svga| W003+ The core dump limit is set to ZERO; no core dump should be expected
2020-12-01T22:09:05.034+01:00| svga| I005: Backtrace:
2020-12-01T22:09:05.034+01:00| svga| I005: Backtrace[0] 00007fae8a6b0010 rip=000055a9fc413e16 rbx=0000000000000000 rbp=000055a9fc413a20 r12=00007fae8a6b0020 r13=00007fae8a6b000c r14=00000000000000f5 r15=000055a9fce7c060
2020-12-01T22:09:05.034+01:00| svga| I005: Backtrace[1] 00007fae8a6b0070 rip=000055a9fbe8c01d rbx=00007fae8a6b0090 rbp=000055a9fce77008 r12=0000000000000001 r13=000055a9fce7c060 r14=00000000000000f5 r15=000055a9fce7c060
2020-12-01T22:09:05.034+01:00| svga| I005: Backtrace[2] 00007fae8a6b0570 rip=000055a9fc16d952 rbx=000055a9fd02e0e0 rbp=00000000000000c6 r12=000055a9fce79ba0 r13=000055a9fce7c060 r14=00000000000000f5 r15=000055a9fce7c060
2020-12-01T22:09:05.034+01:00| svga| I005: Backtrace[3] 00007fae8a6b0580 rip=000055a9fc161969 rbx=000055a9fd02e0e0 rbp=00000000000000c6 r12=000055a9fce79ba0 r13=000055a9fce7c060 r14=00000000000000f5 r15=000055a9fce7c060
2020-12-01T22:09:05.034+01:00| svga| I005: Backtrace[4] 00007fae8a6b05a0 rip=000055a9fc0aa51c rbx=000055a9fd002c40 rbp=00000000000000c6 r12=000055a9fce79ba0 r13=000055a9fce7c060 r14=00000000000000f5 r15=000055a9fce7c060
2020-12-01T22:09:05.034+01:00| svga| I005: Backtrace[5] 00007fae8a6b05b0 rip=000055a9fc0ab115 rbx=000055a9fd002c40 rbp=00000000000000c6 r12=000055a9fce79ba0 r13=000055a9fce7c060 r14=00000000000000f5 r15=000055a9fce7c060
2020-12-01T22:09:05.034+01:00| mks| I005: MKSGrab: Grab attempt while in Panic. Ignored.
2020-12-01T22:09:05.037+01:00| svga| I005: Backtrace[6] 00007fae8a6b05d0 rip=000055a9fbff1e2a rbx=0000000000000000 rbp=0000000000000058 r12=000055a9fce79ba0 r13=000055a9fce7c060 r14=00000000000000f5 r15=000055a9fce7c060
2020-12-01T22:09:05.038+01:00| svga| I005: Backtrace[7] 00007fae8a6b06c0 rip=000055a9fbff2aeb rbx=000055a9fce7c060 rbp=00007fae8a6b06cc r12=00007fae8a6b06c9 r13=00007fae8a6b06ca r14=00007fae8a6b06cb r15=00000000ffffffff
2020-12-01T22:09:05.038+01:00| svga| I005: Backtrace[8] 00007fae8a6b0700 rip=000055a9fbff466a rbx=000055a9fce79ba0 rbp=00007fafa6c057c8 r12=00007fae8a6b07b0 r13=000055a9fce7ac40 r14=0000000000000001 r15=00000000ffffffff
2020-12-01T22:09:05.038+01:00| svga| I005: Backtrace[9] 00007fae8a6b08b0 rip=000055a9fc08a33d rbx=000055a9fce7c060 rbp=000055a9fce79ba0 r12=00007fae8a6b08fc r13=0000000000000000 r14=0000000000000000 r15=0000000000000080
2020-12-01T22:09:05.038+01:00| svga| I005: Backtrace[10] 00007fae8a6b08e0 rip=000055a9fc004c3c rbx=000055a9fce79ba0 rbp=00007fafa6c04ea0 r12=0000000000000004 r13=0000000000000000 r14=0000000000000000 r15=0000000000000080
2020-12-01T22:09:05.038+01:00| svga| I005: Backtrace[11] 00007fae8a6b0950 rip=000055a9fc3aebd5 rbx=00007fae8a6b0950 rbp=00007fae70000be0 r12=00007ffe3de874ae r13=00007ffe3de874af r14=00007ffe3de87640 r15=00007fae8a6b0b40
2020-12-01T22:09:05.038+01:00| svga| I005: Backtrace[12] 00007fae8a6b0a80 rip=00007fafa8a22609 rbx=0000000000000000 rbp=0000000000000000 r12=00007ffe3de874ae r13=00007ffe3de874af r14=00007ffe3de87640 r15=00007fae8a6b0b40
2020-12-01T22:09:05.038+01:00| svga| I005: Backtrace[13] 00007fae8a6b0b40 rip=00007fafa8947293 rbx=00007fae8a6b4700 rbp=0000000000000000 r12=00007ffe3de874ae r13=00007ffe3de874af r14=00007ffe3de87640 r15=00007fae8a6b0b40
2020-12-01T22:09:05.039+01:00| svga| I005: Backtrace[14] 00007fae8a6b0b48 rip=0000000000000000 rbx=00007fae8a6b4700 rbp=0000000000000000 r12=00007ffe3de874ae r13=00007ffe3de874af r14=00007ffe3de87640 r15=00007fae8a6b0b40
2020-12-01T22:09:05.039+01:00| svga| I005: SymBacktrace[0] 00007fae8a6b0010 rip=000055a9fc413e44 in function (null) in object /usr/lib/vmware/bin/vmware-vmx loaded at 000055a9fbda3000
2020-12-01T22:09:05.039+01:00| svga| I005: SymBacktrace[1] 00007fae8a6b0070 rip=000055a9fbe8c01d in function (null) in object /usr/lib/vmware/bin/vmware-vmx loaded at 000055a9fbda3000
2020-12-01T22:09:05.039+01:00| svga| I005: SymBacktrace[2] 00007fae8a6b0570 rip=000055a9fc16d952 in function (null) in object /usr/lib/vmware/bin/vmware-vmx loaded at 000055a9fbda3000
2020-12-01T22:09:05.039+01:00| svga| I005: SymBacktrace[3] 00007fae8a6b0580 rip=000055a9fc161969 in function (null) in object /usr/lib/vmware/bin/vmware-vmx loaded at 000055a9fbda3000
2020-12-01T22:09:05.039+01:00| svga| I005: SymBacktrace[4] 00007fae8a6b05a0 rip=000055a9fc0aa51c in function (null) in object /usr/lib/vmware/bin/vmware-vmx loaded at 000055a9fbda3000
2020-12-01T22:09:05.039+01:00| svga| I005: SymBacktrace[5] 00007fae8a6b05b0 rip=000055a9fc0ab115 in function (null) in object /usr/lib/vmware/bin/vmware-vmx loaded at 000055a9fbda3000
2020-12-01T22:09:05.039+01:00| svga| I005: SymBacktrace[6] 00007fae8a6b05d0 rip=000055a9fbff1e2a in function (null) in object /usr/lib/vmware/bin/vmware-vmx loaded at 000055a9fbda3000
2020-12-01T22:09:05.039+01:00| svga| I005: SymBacktrace[7] 00007fae8a6b06c0 rip=000055a9fbff2aeb in function (null) in object /usr/lib/vmware/bin/vmware-vmx loaded at 000055a9fbda3000
2020-12-01T22:09:05.039+01:00| svga| I005: SymBacktrace[8] 00007fae8a6b0700 rip=000055a9fbff466a in function (null) in object /usr/lib/vmware/bin/vmware-vmx loaded at 000055a9fbda3000
2020-12-01T22:09:05.039+01:00| svga| I005: SymBacktrace[9] 00007fae8a6b08b0 rip=000055a9fc08a33d in function (null) in object /usr/lib/vmware/bin/vmware-vmx loaded at 000055a9fbda3000
2020-12-01T22:09:05.039+01:00| svga| I005: SymBacktrace[10] 00007fae8a6b08e0 rip=000055a9fc004c3c in function (null) in object /usr/lib/vmware/bin/vmware-vmx loaded at 000055a9fbda3000
2020-12-01T22:09:05.039+01:00| svga| I005: SymBacktrace[11] 00007fae8a6b0950 rip=000055a9fc3aebd5 in function (null) in object /usr/lib/vmware/bin/vmware-vmx loaded at 000055a9fbda3000
2020-12-01T22:09:05.039+01:00| svga| I005: SymBacktrace[12] 00007fae8a6b0a80 rip=00007fafa8a22609 in function (null) in object /lib/x86_64-linux-gnu/libpthread.so.0 loaded at 00007fafa8a19000
2020-12-01T22:09:05.039+01:00| svga| I005: SymBacktrace[13] 00007fae8a6b0b40 rip=00007fafa8947293 in function clone in object /lib/x86_64-linux-gnu/libc.so.6 loaded at 00007fafa8825000
2020-12-01T22:09:05.040+01:00| svga| I005: SymBacktrace[14] 00007fae8a6b0b48 rip=0000000000000000
2020-12-01T22:09:05.040+01:00| svga| I005: Printing loaded objects
2020-12-01T22:09:05.040+01:00| svga| I005: [0x55A9FBDA3000-0x55A9FC9E6892): /usr/lib/vmware/bin/vmware-vmx
2020-12-01T22:09:05.040+01:00| svga| I005: [0x7FFE3DFA0000-0x7FFE3DFA0A3C): linux-vdso.so.1
2020-12-01T22:09:05.040+01:00| svga| I005: [0x7FAFA910B000-0x7FAFA910D1F0): /lib/x86_64-linux-gnu/librt.so.1
2020-12-01T22:09:05.040+01:00| svga| I005: [0x7FAFA9105000-0x7FAFA9106000): /lib/x86_64-linux-gnu/libdl.so.2
2020-12-01T22:09:05.040+01:00| svga| I005: [0x7FAFA8FC8000-0x7FAFA8FDFF78): /usr/lib/x86_64-linux-gnu/libX11.so.6
2020-12-01T22:09:05.040+01:00| svga| I005: [0x7FAFA8FB3000-0x7FAFA8FB6290): /usr/lib/x86_64-linux-gnu/libXext.so.6
2020-12-01T22:09:05.040+01:00| svga| I005: [0x7FAFA8FA1000-0x7FAFA8FA2FA8): /usr/lib/x86_64-linux-gnu/libXi.so.6
2020-12-01T22:09:05.040+01:00| svga| I005: [0x7FAFA8F9C000-0x7FAFA8F9C9F0): /usr/lib/x86_64-linux-gnu/libXinerama.so.1
2020-12-01T22:09:05.040+01:00| svga| I005: [0x7FAFA8F8D000-0x7FAFA8F8F008): /usr/lib/x86_64-linux-gnu/libXcursor.so.1
2020-12-01T22:09:05.040+01:00| svga| I005: [0x7FAFA8D87000-0x7FAFA8D8BAE4): /usr/lib/x86_64-linux-gnu/libXtst.so.6
2020-12-01T22:09:05.040+01:00| svga| I005: [0x7FAFA8BA6000-0x7FAFA8C3BB20): /usr/lib/x86_64-linux-gnu/libstdc++.so.6
2020-12-01T22:09:05.040+01:00| svga| I005: [0x7FAFA8A57000-0x7FAFA8A65478): /lib/x86_64-linux-gnu/libm.so.6
2020-12-01T22:09:05.040+01:00| svga| I005: [0x7FAFA8A3C000-0x7FAFA8A3E928): /lib/x86_64-linux-gnu/libgcc_s.so.1
2020-12-01T22:09:05.040+01:00| svga| I005: [0x7FAFA8A19000-0x7FAFA8A1FB20): /lib/x86_64-linux-gnu/libpthread.so.0
2020-12-01T22:09:05.040+01:00| svga| I005: [0x7FAFA8825000-0x7FAFA8849940): /lib/x86_64-linux-gnu/libc.so.6
2020-12-01T22:09:05.040+01:00| svga| I005: [0x7FAFA914A000-0x7FAFA914AFC8): /lib64/ld-linux-x86-64.so.2
2020-12-01T22:09:05.040+01:00| svga| I005: [0x7FAFA87FB000-0x7FAFA8805ED0): /usr/lib/x86_64-linux-gnu/libxcb.so.1
2020-12-01T22:09:05.040+01:00| svga| I005: [0x7FAFA85F1000-0x7FAFA85F9C2C): /usr/lib/x86_64-linux-gnu/libXrender.so.1
2020-12-01T22:09:05.040+01:00| svga| I005: [0x7FAFA85E9000-0x7FAFA85EA3A0): /usr/lib/x86_64-linux-gnu/libXfixes.so.3
2020-12-01T22:09:05.040+01:00| svga| I005: [0x7FAFA85E3000-0x7FAFA85E3C18): /usr/lib/x86_64-linux-gnu/libXau.so.6
2020-12-01T22:09:05.040+01:00| svga| I005: [0x7FAFA85D9000-0x7FAFA85DA030): /usr/lib/x86_64-linux-gnu/libXdmcp.so.6
2020-12-01T22:09:05.040+01:00| svga| I005: [0x7FAFA85BF000-0x7FAFA85C2680): /usr/lib/x86_64-linux-gnu/libbsd.so.0
2020-12-01T22:09:05.040+01:00| svga| I005: [0x7FAFA792C000-0x7FAFA7BB98AC): /usr/lib/vmware/lib/libcrypto.so.1.0.2/libcrypto.so.1.0.2
2020-12-01T22:09:05.040+01:00| svga| I005: [0x7FAFA76B9000-0x7FAFA77207D4): /usr/lib/vmware/lib/libssl.so.1.0.2/libssl.so.1.0.2
2020-12-01T22:09:05.040+01:00| svga| I005: [0x7FAFA76AD000-0x7FAFA76AE3A8): /lib/x86_64-linux-gnu/libnss_compat.so.2
2020-12-01T22:09:05.040+01:00| svga| I005: [0x7FAFA769E000-0x7FAFA76A0358): /lib/x86_64-linux-gnu/libnss_nis.so.2
2020-12-01T22:09:05.040+01:00| svga| I005: [0x7FAFA7681000-0x7FAFA7685610): /lib/x86_64-linux-gnu/libnsl.so.1
2020-12-01T22:09:05.040+01:00| svga| I005: [0x7FAFA766D000-0x7FAFA766F650): /lib/x86_64-linux-gnu/libnss_files.so.2
2020-12-01T22:09:05.040+01:00| svga| I005: [0x7FAFA6D35000-0x7FAFA6D37A50): /usr/lib/x86_64-linux-gnu/libnuma.so.1
2020-12-01T22:09:05.040+01:00| svga| I005: [0x7FAFA911A000-0x7FAFA911A8C0): /usr/lib/x86_64-linux-gnu/libaio.so.1
2020-12-01T22:09:05.040+01:00| svga| I005: [0x7FAFA44B0000-0x7FAFA45C18B8): /usr/lib/x86_64-linux-gnu/libGL.so.1
2020-12-01T22:09:05.040+01:00| svga| I005: [0x7FAFA42AD000-0x7FAFA42AFA10): /usr/lib/x86_64-linux-gnu/tls/libnvidia-tls.so.340.108
2020-12-01T22:09:05.040+01:00| svga| I005: [0x7FAF940C3000-0x7FAF95F20844): /usr/lib/x86_64-linux-gnu/libnvidia-glcore.so.340.108
2020-12-01T22:09:05.040+01:00| svga| I005: [0x7FAE8FB6B000-0x7FAE8FB76028): /usr/lib/x86_64-linux-gnu/libpulse.so
2020-12-01T22:09:05.040+01:00| svga| I005: [0x7FAE8FAEB000-0x7FAE8FAFBCC0): /usr/lib/x86_64-linux-gnu/pulseaudio/libpulsecommon-13.99.so
2020-12-01T22:09:05.040+01:00| svga| I005: [0x7FAE8FA9A000-0x7FAE8FAA4B38): /lib/x86_64-linux-gnu/libdbus-1.so.3
2020-12-01T22:09:05.040+01:00| svga| I005: [0x7FAE8F9ED000-0x7FAE8F9FCCE8): /lib/x86_64-linux-gnu/libsystemd.so.0
2020-12-01T22:09:05.040+01:00| svga| I005: [0x7FAFA402F000-0x7FAFA4031778): /usr/lib/x86_64-linux-gnu/libwrap.so.0
2020-12-01T22:09:05.040+01:00| svga| I005: [0x7FAE8F970000-0x7FAE8F9760A0): /usr/lib/x86_64-linux-gnu/libsndfile.so.1
2020-12-01T22:09:05.040+01:00| svga| I005: [0x7FAE8F76A000-0x7FAE8F76E42C): /usr/lib/x86_64-linux-gnu/libasyncns.so.0
2020-12-01T22:09:05.040+01:00| svga| I005: [0x7FAFA4006000-0x7FAFA40087C0): /lib/x86_64-linux-gnu/liblzma.so.5
2020-12-01T22:09:05.040+01:00| svga| I005: [0x7FAF94022000-0x7FAF94023DD8): /usr/lib/x86_64-linux-gnu/liblz4.so.1
2020-12-01T22:09:05.040+01:00| svga| I005: [0x7FAE8F64C000-0x7FAE8F6576C0): /usr/lib/x86_64-linux-gnu/libgcrypt.so.20
2020-12-01T22:09:05.040+01:00| svga| I005: [0x7FAE8F60E000-0x7FAE8F615FA0): /usr/lib/x86_64-linux-gnu/libFLAC.so.8
2020-12-01T22:09:05.040+01:00| svga| I005: [0x7FAF94015000-0x7FAF94016770): /usr/lib/x86_64-linux-gnu/libogg.so.0
2020-12-01T22:09:05.040+01:00| svga| I005: [0x7FAE8F5E0000-0x7FAE8F5E2AD8): /usr/lib/x86_64-linux-gnu/libvorbis.so.0
2020-12-01T22:09:05.040+01:00| svga| I005: [0x7FAE8F535000-0x7FAE8F5489D0): /usr/lib/x86_64-linux-gnu/libvorbisenc.so.2
2020-12-01T22:09:05.040+01:00| svga| I005: [0x7FAE8F519000-0x7FAE8F51CCE0): /lib/x86_64-linux-gnu/libresolv.so.2
2020-12-01T22:09:05.040+01:00| svga| I005: [0x7FAE8F4F6000-0x7FAE8F4F9C60): /lib/x86_64-linux-gnu/libgpg-error.so.0
2020-12-01T22:09:05.040+01:00| svga| I005: End printing loaded objects
2020-12-01T22:09:05.041+01:00| svga| I005: Writing monitor `vmmcores.gz`
2020-12-01T22:09:05.044+01:00| svga| W003: Dumping core for vcpu-0
2020-12-01T22:09:05.044+01:00| svga| I005: Beginning monitor coredump
2020-12-01T22:09:05.274+01:00| svga| I005: CoreDump error: Read, page 0xc32 (0x1dc9da) Bad address
2020-12-01T22:09:05.288+01:00| svga| I005: CoreDump error: Read, page 0xd17 (0) Bad address
2020-12-01T22:09:05.288+01:00| svga| I005: CoreDump error: Read, page 0xd18 (0) Bad address
2020-12-01T22:09:05.288+01:00| svga| I005: CoreDump error: Read, page 0xd19 (0) Bad address
2020-12-01T22:09:05.288+01:00| svga| I005: CoreDump error: Read, page 0xd1a (0) Bad address
2020-12-01T22:09:05.463+01:00| mks| W003: Panic in progress... ungrabbing
2020-12-01T22:09:05.463+01:00| mks| I005: MKS: Release starting (Panic)
2020-12-01T22:09:05.463+01:00| mks| I005: MKS: Release finished (Panic)
2020-12-01T22:09:05.959+01:00| svga| I005: End monitor coredump
2020-12-01T22:09:05.959+01:00| svga| W003: Dumping core for vcpu-1
2020-12-01T22:09:05.960+01:00| svga| I005: Beginning monitor coredump
2020-12-01T22:09:06.184+01:00| svga| I005: CoreDump error: Read, page 0xd17 (0) Bad address
2020-12-01T22:09:06.184+01:00| svga| I005: CoreDump error: Read, page 0xd18 (0) Bad address
2020-12-01T22:09:06.184+01:00| svga| I005: CoreDump error: Read, page 0xd19 (0) Bad address
2020-12-01T22:09:06.184+01:00| svga| I005: CoreDump error: Read, page 0xd1a (0) Bad address
2020-12-01T22:09:06.848+01:00| svga| I005: End monitor coredump
2020-12-01T22:09:07.600+01:00| svga| I005: Msg_Post: Error
2020-12-01T22:09:07.600+01:00| svga| I005: [msg.log.error.unrecoverable] VMware Workstation unrecoverable error: (svga)
2020-12-01T22:09:07.600+01:00| svga| I005+ DLSym_Null called
2020-12-01T22:09:07.600+01:00| svga| I005: [msg.panic.haveLog] A log file is available in "/home/j/vmware/Windows 10 x64/vmware.log".
2020-12-01T22:09:07.600+01:00| svga| I005: [msg.panic.requestSupport.withoutLog] You can request support.
2020-12-01T22:09:07.600+01:00| svga| I005: [msg.panic.requestSupport.vmSupport.windowsOrLinux]
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dl8dtl
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And here's the start of the file:

Spoiler
2020-12-01T22:08:28.290+01:00| vmx| I005: Log for VMware Workstation pid=689665 version=15.5.7 build=build-17171714 option=Release
2020-12-01T22:08:28.290+01:00| vmx| I005: The process is 64-bit.
2020-12-01T22:08:28.290+01:00| vmx| I005: Host codepage=UTF-8 encoding=UTF-8
2020-12-01T22:08:28.290+01:00| vmx| I005: Host is Linux 5.4.0-52-generic Ubuntu 20.04.1 LTS
2020-12-01T22:08:28.263+01:00| vmx| I005: VTHREAD 140392420584384 "vmx" tid 689665
2020-12-01T22:08:28.263+01:00| vmx| I005: DictionaryLoad: Cannot open file "/etc/vmware/vsphereFeatures/techPreview.cfg": No such file or directory.
2020-12-01T22:08:28.263+01:00| vmx| I005: [msg.dictionary.load.openFailed] Cannot open file "/etc/vmware/vsphereFeatures/techPreview.cfg": No such file or directory.
2020-12-01T22:08:28.263+01:00| vmx| I005: FeatureStateLib: Error while loading tech preview config file: /etc/vmware/vsphereFeatures/techPreview.cfg, using default (disabled) for all Tech Preview features.
2020-12-01T22:08:28.263+01:00| vmx| I005: LOCALE de_DE.UTF-8 -> de
2020-12-01T22:08:28.263+01:00| vmx| I005: Msg_SetLocaleEx: HostLocale=UTF-8 UserLocale=de
2020-12-01T22:08:28.263+01:00| vmx| I005: PREF early PreferenceGet(libdir), using default
2020-12-01T22:08:28.263+01:00| vmx| I005: DictionaryLoad: Cannot open file "/usr/lib/vmware/messages/de/vmware.vmsg": No such file or directory.
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dl8dtl
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So question: suppose I consider upgrading to 16.0, how likely will the problem go away with the new version?

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bluefirestorm
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It is very unlikely for the problem to go away with an upgrade.

How old is the Thinkpad? What is the Nvidia graphics card? If the graphics card is too old that it doesn't support OpenGL 4.x/SM4.1/SM5.0, any upgrade won't solve the problem.

You could try downgrading the hardware compatibility down (VM -> Manage -> Change Hardware Compatibility)

For attachment of the vmware.log file, you could try zipping the log file and attaching it. I have seen posts where the vmware.log was in zip format.

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dl8dtl
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It's a Thinkpad T510. According to the ThinkPad Wiki, it was sold 2010/2011, so it's about 10 years old.

glxinfo says it supports OpenGL 3.3.0.

Strange only: before upgrading the OS from Ubuntu 16.04 to 20.04, the very same VM with VMware 15.x did work on that machine …

I'll try the HW compat downgrade. Not sure though, "No DirectX 10.1" support might become an issue. One of the purposes of the VM is to run Altium Designer in it, and they require DirectX 10 – as I said, it did work before on that hardware …

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dl8dtl
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Even when I downgrade to Workstation 14.x compatibility, it crashes with the same problem.

Zip file uploading seems to work. The log file is from the original machine, not the downgraded clone.

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bluefirestorm
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The lowest HW compatibility version that supports DX10 is Workstation 12.x. DX10.1 requires Workstation 15.x while DX11 requires Workstation 16.x. But I am not optimistic 12.x will solve the problem either. There is another thread in VMware Player have similar crash with Player 16.x; the video card was also old (circa 2008) but the poster of that thread had a desktop (so a graphic card upgrade would be an option).

The 15.0 documentation indicates OpenGL 3.3 as the requirement for Linux hosts to have DX10/DX10.1.
https://docs.vmware.com/en/VMware-Workstation-Pro/15.0/com.vmware.ws.using.doc/GUID-EA588485-718A-4F...

For Workstation 12.x, the documentation lists out OpenGL 3.3 as the minimum for Linux hosts to have DX10 capability in the VM.
https://docs.vmware.com/en/VMware-Workstation-Pro/12.0/com.vmware.ws.using.doc/GUID-EA588485-718A-4F...

However, going by Shader Model, the most logical would be

DX10 - SM4 in guest -> OpenGL 4.0 or higher on host
DX10.1 - SM4.1 in guest -> OpenGL 4.1 or higher on host

From the vmware.log, looks like VMware software used OpenGL 3.2.

2020-12-01T22:08:30.382+01:00| mks| I005: GLHostX11: Created context with GL 3.2, core: 1, robust: 1, resetStrategy: LOSE_CONTEXT
2020-12-01T22:08:30.419+01:00| mks| I005: GLRenderer: OpenGL Version: "3.2.0 NVIDIA 340.108" (3.2.0)
2020-12-01T22:08:30.420+01:00| mks| I005: GLRenderer: OpenGL Vendor: "NVIDIA Corporation"
2020-12-01T22:08:30.420+01:00| mks| I005: GLRenderer: OpenGL Renderer: "NVS 3100M/PCIe/SSE2"
2020-12-01T22:08:30.420+01:00| mks| I005: GLRenderer: Driver Version: "3.2.0 NVIDIA 340.108" (340.108)

Did the driver change with the upgrade of Ubuntu host OS?

 

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dl8dtl
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>> Did the driver change with the upgrade of Ubuntu host OS?

Not that I know of, but possible. I see Nvidia did update the driver in 2019, so it's possible an older version had been there before.

I'll try switching to the Nouvaeu driver for a test.

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dl8dtl
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Switched to Nouveau, and everything works fine. 😊

Oh, and I'm quite surprised, it doesn't need that dreadful

mks.gl.allowBlacklistedDrivers = "TRUE"

anymore. Given that the Nvidia driver also suffered from other problems (garbage on all GLX regions after suspend/resume), switching (back*) to Nouveau looks like a good step for elderly hardware like this.
*) I think I have been using it some years before, but back then, VMware actually failed with Nouveau on that hardware.

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