Borair
Contributor
Contributor

VMware workstation 12.5.7 failed to start in fedora 26

he everyone

i am using fedora 26 and after installed vmware workstation 12.5.7 and his dependencies

but when i start the application it dont work ?

4 Replies
AishR
VMware Employee
VMware Employee

There is not enough information this thread that can help on troubleshooting this issue further. Would you be able to gather the logs by following KB Collecting diagnostic information for VMware Workstation (1346) | VMware KB . Once complete, post a copy of it on the thread.

kbcgi
Contributor
Contributor

Same issue here... The linked KB isnt exactly accurate from what my tired eyes could see. I have the latest Workstation (12.x.x) but the command was not recognized..

[k@localhost ~]$

[k@localhost ~]$ sudo vm-support-collect-host-support-info

[sudo] password for k:

sudo: vm-support-collect-host-support-info: command not found

[k@localhost ~]$ sudo vm-support

VMware UNIX Support Script 0.92

Collecting support information...

Creating tar archive...

tar: Removing leading `/' from member names

Uploading archive to host...

/bin/vm-support: line 379:  5251 Segmentation fault      (core dumped) vmware-xferlogs enc $TARFILE 2> /dev/null

Could not transmit logs successfully: either the vmware-xferlogs

binary is not in the path, or you are not in a virtual machine.

Done, support data available in 'vm-2017-09-20.5142.tar.gz'.

[k@localhost ~]$

anyway, ive attached the logfile

Borair
Contributor
Contributor

thanks for replay i will send you the log file

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Borair
Contributor
Contributor

this is the log file appear in the system ==> can you find the problem please

2018-02-07T02:40:35.170-05:00| vthread-1| I125: /lib/modules/4.14.14-300.fc27.x86_64/build/include/linux/version.h not found, looking for generated/uapi/linux/version.h instead.

2018-02-07T02:40:35.170-05:00| vthread-1| I125: using /bin/gcc for preprocess check

2018-02-07T02:40:35.177-05:00| vthread-1| I125: Preprocessed UTS_RELEASE, got value "4.14.14-300.fc27.x86_64".

2018-02-07T02:40:35.177-05:00| vthread-1| I125: The header path "/lib/modules/4.14.14-300.fc27.x86_64/build/include" for the kernel "4.14.14-300.fc27.x86_64" is valid.  Whoohoo!

2018-02-07T02:40:35.373-05:00| vthread-1| I125: found symbol version file /lib/modules/4.14.14-300.fc27.x86_64/build/Module.symvers

2018-02-07T02:40:35.373-05:00| vthread-1| I125: Reading symbol versions from /lib/modules/4.14.14-300.fc27.x86_64/build/Module.symvers.

2018-02-07T02:40:35.391-05:00| vthread-1| I125: Read 19133 symbol versions

2018-02-07T02:40:35.391-05:00| vthread-1| I125: Kernel header path retrieved from FileEntry: /lib/modules/4.14.14-300.fc27.x86_64/build/include

2018-02-07T02:40:35.391-05:00| vthread-1| I125: Update kernel header path to /lib/modules/4.14.14-300.fc27.x86_64/build/include

2018-02-07T02:40:35.391-05:00| vthread-1| I125: Validating path "/lib/modules/4.14.14-300.fc27.x86_64/build/include" for kernel release "4.14.14-300.fc27.x86_64".

2018-02-07T02:40:35.391-05:00| vthread-1| I125: Failed to find /lib/modules/4.14.14-300.fc27.x86_64/build/include/linux/version.h

2018-02-07T02:40:35.391-05:00| vthread-1| I125: /lib/modules/4.14.14-300.fc27.x86_64/build/include/linux/version.h not found, looking for generated/uapi/linux/version.h instead.

2018-02-07T02:40:35.391-05:00| vthread-1| I125: using /bin/gcc for preprocess check

2018-02-07T02:40:35.399-05:00| vthread-1| I125: Preprocessed UTS_RELEASE, got value "4.14.14-300.fc27.x86_64".

2018-02-07T02:40:35.399-05:00| vthread-1| I125: The header path "/lib/modules/4.14.14-300.fc27.x86_64/build/include" for the kernel "4.14.14-300.fc27.x86_64" is valid.  Whoohoo!

2018-02-07T02:40:35.400-05:00| vthread-1| I125: Found compiler at "/bin/gcc"

2018-02-07T02:40:35.404-05:00| vthread-1| I125: Got gcc version "7".

2018-02-07T02:40:35.404-05:00| vthread-1| I125: The GCC version matches the kernel GCC minor version like a glove.

2018-02-07T02:40:35.408-05:00| vthread-1| I125: Got gcc version "7".

2018-02-07T02:40:35.408-05:00| vthread-1| I125: The GCC version matches the kernel GCC minor version like a glove.

2018-02-07T02:40:35.409-05:00| vthread-1| I125: Trying to find a suitable PBM set for kernel "4.14.14-300.fc27.x86_64".

2018-02-07T02:40:35.409-05:00| vthread-1| I125: No matching PBM set was found for kernel "4.14.14-300.fc27.x86_64".

2018-02-07T02:40:35.414-05:00| vthread-1| I125: Got gcc version "7".

2018-02-07T02:40:35.414-05:00| vthread-1| I125: The GCC version matches the kernel GCC minor version like a glove.

2018-02-07T02:40:35.414-05:00| vthread-1| I125: The GCC version matches the kernel GCC minor version like a glove.

2018-02-07T02:40:35.414-05:00| vthread-1| I125: Validating path "/lib/modules/4.14.14-300.fc27.x86_64/build/include" for kernel release "4.14.14-300.fc27.x86_64".

2018-02-07T02:40:35.414-05:00| vthread-1| I125: Failed to find /lib/modules/4.14.14-300.fc27.x86_64/build/include/linux/version.h

2018-02-07T02:40:35.414-05:00| vthread-1| I125: /lib/modules/4.14.14-300.fc27.x86_64/build/include/linux/version.h not found, looking for generated/uapi/linux/version.h instead.

2018-02-07T02:40:35.414-05:00| vthread-1| I125: using /bin/gcc for preprocess check

2018-02-07T02:40:35.425-05:00| vthread-1| I125: Preprocessed UTS_RELEASE, got value "4.14.14-300.fc27.x86_64".

2018-02-07T02:40:35.425-05:00| vthread-1| I125: The header path "/lib/modules/4.14.14-300.fc27.x86_64/build/include" for the kernel "4.14.14-300.fc27.x86_64" is valid.  Whoohoo!

2018-02-07T02:40:35.429-05:00| vthread-1| I125: The GCC version matches the kernel GCC minor version like a glove.

2018-02-07T02:40:35.429-05:00| vthread-1| I125: Validating path "/lib/modules/4.14.14-300.fc27.x86_64/build/include" for kernel release "4.14.14-300.fc27.x86_64".

2018-02-07T02:40:35.429-05:00| vthread-1| I125: Failed to find /lib/modules/4.14.14-300.fc27.x86_64/build/include/linux/version.h

2018-02-07T02:40:35.429-05:00| vthread-1| I125: /lib/modules/4.14.14-300.fc27.x86_64/build/include/linux/version.h not found, looking for generated/uapi/linux/version.h instead.

2018-02-07T02:40:35.429-05:00| vthread-1| I125: using /bin/gcc for preprocess check

2018-02-07T02:40:35.442-05:00| vthread-1| I125: Preprocessed UTS_RELEASE, got value "4.14.14-300.fc27.x86_64".

2018-02-07T02:40:35.442-05:00| vthread-1| I125: The header path "/lib/modules/4.14.14-300.fc27.x86_64/build/include" for the kernel "4.14.14-300.fc27.x86_64" is valid.  Whoohoo!

2018-02-07T02:40:35.442-05:00| vthread-1| I125: Using temp dir "/tmp".

2018-02-07T02:40:35.444-05:00| vthread-1| I125: Obtaining info using the running kernel.

2018-02-07T02:40:35.444-05:00| vthread-1| I125: Setting header path for 4.14.14-300.fc27.x86_64 to "/lib/modules/4.14.14-300.fc27.x86_64/build/include".

2018-02-07T02:40:35.444-05:00| vthread-1| I125: Validating path "/lib/modules/4.14.14-300.fc27.x86_64/build/include" for kernel release "4.14.14-300.fc27.x86_64".

2018-02-07T02:40:35.444-05:00| vthread-1| I125: Failed to find /lib/modules/4.14.14-300.fc27.x86_64/build/include/linux/version.h

2018-02-07T02:40:35.444-05:00| vthread-1| I125: /lib/modules/4.14.14-300.fc27.x86_64/build/include/linux/version.h not found, looking for generated/uapi/linux/version.h instead.

2018-02-07T02:40:35.444-05:00| vthread-1| I125: using /bin/gcc for preprocess check

2018-02-07T02:40:35.452-05:00| vthread-1| I125: Preprocessed UTS_RELEASE, got value "4.14.14-300.fc27.x86_64".

2018-02-07T02:40:35.452-05:00| vthread-1| I125: The header path "/lib/modules/4.14.14-300.fc27.x86_64/build/include" for the kernel "4.14.14-300.fc27.x86_64" is valid.  Whoohoo!

2018-02-07T02:40:35.647-05:00| vthread-1| I125: found symbol version file /lib/modules/4.14.14-300.fc27.x86_64/build/Module.symvers

2018-02-07T02:40:35.647-05:00| vthread-1| I125: Reading symbol versions from /lib/modules/4.14.14-300.fc27.x86_64/build/Module.symvers.

2018-02-07T02:40:35.667-05:00| vthread-1| I125: Read 19133 symbol versions

2018-02-07T02:40:35.667-05:00| vthread-1| I125: Invoking modinfo on "vmmon".

2018-02-07T02:40:35.669-05:00| vthread-1| I125: "/sbin/modinfo" exited with status 256.

2018-02-07T02:40:35.669-05:00| vthread-1| I125: Invoking modinfo on "vmnet".

2018-02-07T02:40:35.671-05:00| vthread-1| I125: "/sbin/modinfo" exited with status 256.

2018-02-07T02:40:35.740-05:00| vthread-1| I125: Setting destination path for vmmon to "/lib/modules/4.14.14-300.fc27.x86_64/misc/vmmon.ko".

2018-02-07T02:40:35.740-05:00| vthread-1| I125: Extracting the vmmon source from "/usr/lib/vmware/modules/source/vmmon.tar".

2018-02-07T02:40:35.749-05:00| vthread-1| I125: Successfully extracted the vmmon source.

2018-02-07T02:40:35.750-05:00| vthread-1| I125: Building module with command "/bin/make -j4 -C /tmp/modconfig-VyThQL/vmmon-only auto-build HEADER_DIR=/lib/modules/4.14.14-300.fc27.x86_64/build/include CC=/usr/bin/gcc IS_GCC_3=no"

2018-02-07T02:40:36.648-05:00| vthread-1| W115: Failed to build vmmon.  Failed to execute the build command.

2018-02-07T02:40:36.650-05:00| vthread-1| I125: Setting destination path for vmnet to "/lib/modules/4.14.14-300.fc27.x86_64/misc/vmnet.ko".

2018-02-07T02:40:36.650-05:00| vthread-1| I125: Extracting the vmnet source from "/usr/lib/vmware/modules/source/vmnet.tar".

2018-02-07T02:40:36.655-05:00| vthread-1| I125: Successfully extracted the vmnet source.

2018-02-07T02:40:36.656-05:00| vthread-1| I125: Building module with command "/bin/make -j4 -C /tmp/modconfig-VyThQL/vmnet-only auto-build HEADER_DIR=/lib/modules/4.14.14-300.fc27.x86_64/build/include CC=/usr/bin/gcc IS_GCC_3=no"

2018-02-07T02:40:37.580-05:00| vthread-1| W115: Failed to build vmnet.  Failed to execute the build command.

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