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pk_asw
Contributor
Contributor

VMware service hangs at WinXP SP2 platform !!

It happens almost always during WinXP SP2 loading (when Welcome screen is shown) Smiley Sad Smiley Sad Smiley Sad

Here is callstack for VMware team:

kd> kv L 100

ChildEBP RetAddr Args to Child

f63a5d50 8054026d 00000001 00c1fd00 000000d1 nt!RtlpBreakWithStatusInstruction (FPO: )

f63a5d50 0040652c 00000001 00c1fd00 000000d1 nt!KeUpdateSystemTime+0x165 (FPO: TrapFrame @ f63a5d64)

WARNING: Stack unwind information not available. Following frames may be wrong.

00c1fe28 004064c8 00c1fe68 00c1fe80 00410a34 VMwareService+0x652c

00c1fe34 00410a34 00c1fe68 0032db98 00324e10 VMwareService+0x64c8

00c1fe80 00407957 0032e628 00c1fe9c 00c1fe98 VMwareService+0x10a34

00c1fea0 00407ae7 00324e10 0032db98 00000016 VMwareService+0x7957

00c1fed8 00407c97 0032db98 00000016 00000000 VMwareService+0x7ae7

00c1ff00 00406f32 00000000 00000000 0041433c VMwareService+0x7c97

00c1ff24 00407df6 00323b60 0032d938 00000000 VMwareService+0x6f32

00c1ff3c 00402073 00324e80 00c1ff70 00000001 VMwareService+0x7df6

00c1ff80 00402d2a 00000000 00144fd0 00144fd0 VMwareService+0x2073

00c1ffa0 77deb48b 00000001 00144fd8 0012e828 VMwareService+0x2d2a

00c1ffb4 7c80b50b 00144fd0 00000000 0012e828 ADVAPI32!ScSvcctrlThreadA+0x12 (FPO: )

00c1ffec 00000000 77deb479 00144fd0 00000000 kernel32!BaseThreadStart+0x37 (FPO: )

kd> lmvm VMwareService

start end module name

00400000 00437000 VMwareService C (no symbols)

Loaded symbol image file: VMwareService.exe

Image path: C:\Program Files\VMware\VMware Tools\VMwareService.exe

Image name: VMwareService.exe

Timestamp: Fri Aug 04 18:56:07 2006 (44D37C27)

CheckSum: 00000000

ImageSize: 00037000

File version: 3.1.0.29772

Product version: 3.1.0.29772

File flags: 0 (Mask 3F)

File OS: 40004 NT Win32

File type: 1.0 App

File date: 00000000.00000000

Translations: 0409.04b0

CompanyName: VMware, Inc.

ProductName: VMware Tools Service

InternalName: VMwareService

OriginalFilename: VMwareService.exe

ProductVersion: 5.5.2 build-29772

FileVersion: 5.5.2 build-29772

FileDescription: VMware Tools Service

LegalCopyright: Copyright © 1998-2006 VMware, Inc.

Comments: VMware NT service file

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3 Replies
Peter_vm
Immortal
Immortal

It must be in guest XP, right?

Did you try to reinstall VMware Tools?

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pk_asw
Contributor
Contributor

Yes, guest XP. Reinstalled, but still the same.

It's VMware Tools' bug.

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Peter_vm
Immortal
Immortal

Must be rare, I have never seen that one.

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