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JonathanMcEvoy
Contributor
Contributor

VMware Workstation unrecoverable error: (vcpu-0) with my new gaming PC Windows 11?

I have tried finding on how I could get VMware Workstation to work properly on my new gaming PC with Windows 11 pre installed and now I can’t get it to work properly because I can’t find the SVM on my new PC Specialist Vortex and it has been surprised by TPM and can you help me get VMware Player with VM to work properly by using UEFI BIOS Utility EZ Mode and find the way to enable the SVM for my new Gaming PC so I can use Virtual Machines?

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9 Replies
CarltonR
Hot Shot
Hot Shot

It would appear that you have a number of issues, some of which are unrelated to this forum, and perhaps are more related to becoming familiar with your new PC.  I'm assuming your using the latest version of VMware Workstation.  However, below are just some of the issues encountered with your VMware Workstation error:

  • Another virtualization software is running at the same time – This is one of the most common reasons why this error occurs. VMware Workstation will throw this error if you try to launch a virtual machine while Virtualbox (or similar software) is running.
  • Secure Virtual Machine (SVM) is disabled from BIOS/UEFI – This issue is often reported to occur if Secure Virtual Machine (SVM) is disabled from BIOS or UEFI (depending on your configuration). Several users in a similar situation have managed to get the issue resolved by making sure that SVM is enabled
  • Simultaneous Multithreading (SMT) is enabled from BIOS/UEFI – VMware and other similar software are known to conflict with multithreading. Generally, you’ll have to disable SMT from your BIOS / UEFI settings after you enable SVM in order to avoid any conflicts
  • CPU or other component is overclocked – Overclocked components can also trigger this particular error message. This happens because, during the booting sequence, the virtual machine performs a selection of frequencies checks. In some cases, a higher frequency than normal on your CPU/GPU can trick the software into throwing this particular error message.
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JonathanMcEvoy
Contributor
Contributor

VMware Workstation Pro seems to be working fine but the problem is that when restarting the PC then I do get the error message saying: VMware Workstation unrecoverable error and I have installed Windows XP or Windows 7 and it seems to be working fine but the only problem is the restart VM causing the error message and how could I get rid of that message when restarting Guest OS on VM and I would love to wish that there is a beta version that would use the official support for Windows 11 and that there would be a new version of VMware Workstation Player that supports Windows 11 and TPM Support and Directx12 for VMware Player by 2022 or they may have discontinued working on new versions of VMware Player?

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CarltonR
Hot Shot
Hot Shot

As an exercise, I installed VMware Workstation Pro onto a standalone PC, running a clean install of Microsoft Win 11, created two VMs, Win XP and Win 7, and all worked without any issues, 

 

As such, I would therefore suggest that you methodically examine your installation of Win 11 . . . starting with the services and applications that are [automatically] started or initiated.  Check the Task Manager (Ctrl +Shift + Esc) 'Startup' tab for things that are being started.  Try switching SVM and SMT to see if this makes any difference.  Examining all of the Services explicitly associated with Hyper-V (eight in all), none have been started and are set by default to 'Manual (Trigger Start)'.

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JonathanMcEvoy
Contributor
Contributor

I have enable Hyper-V and whenever I try to start it up then I get a message saying "The Hyper-V Data Exchange Service on local computer started and then stopped" and is there a way to fix it?

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mattskey
Contributor
Contributor

I think this is possibly the same issue as being seen here by numerous people?

 

https://communities.vmware.com/t5/VMware-Workstation-Pro/Workstation-16-1-2-Pro-under-Windows-11-hos...

 

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JonathanMcEvoy
Contributor
Contributor

Here is what might be the cause of the unrecoverable error...

 

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IvanCarlos
Contributor
Contributor

Just for record, error persists on VMWare Workstation Pro 17


IT & Cyber Security consultant
ivan@ivancarlos.com.br
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VMWEnthusiast
Contributor
Contributor

Had the same issue and got it fixed disabling "Limit Background FPS" in the Nvidia Control Panel on Windows 11 & Workstation 17

Found the solution here: https://communities.vmware.com/t5/VMware-Workstation-Player/VMware-Player-16-unrecoverable-error-vcp...