VMware Communities
jneira
Contributor
Contributor

VMware Workstation unrecoverable error: (vcpu-0) -Vmware PRO 16.2.1 on Windows 11 PRO 21H2

Good morning everyone I just installed Vmware Workstation PRO 16.2.1 on Windows 11 PRO 21H2 and I can't turn on virtual machines, I already looked for everything, it always indicates vcpu-0 error, someone already managed to run vmware on windows 11 or it was found with this problem and can I solve it?

jneira_0-1641574207262.png

 

regards

LOG:

 

2022-01-07T16:46:30.262Z In(05) vcpu-0 Msg_Post: Error
2022-01-07T16:46:30.262Z In(05) vcpu-0 [msg.log.error.unrecoverable] VMware Workstation unrecoverable error: (vcpu-0)
2022-01-07T16:46:30.262Z In(05)+ vcpu-0 Exception 0xc0000005 (access violation) has occurred.
2022-01-07T16:46:30.262Z In(05) vcpu-0 [msg.panic.haveLog] A log file is available in "D:\VM\IMG_PRINT\vmware.log".
2022-01-07T16:46:30.262Z In(05) vcpu-0 [msg.panic.requestSupport.withoutLog] You can request support.
2022-01-07T16:46:30.262Z In(05) vcpu-0 [msg.panic.requestSupport.vmSupport.windowsOrLinux]
2022-01-07T16:46:30.262Z In(05)+ vcpu-0 To collect data to submit to VMware support, choose "Collect Support Data" from the Help menu.
2022-01-07T16:46:30.262Z In(05)+ vcpu-0 You can also run the "vm-support" script in the Workstation folder directly.
2022-01-07T16:46:30.262Z In(05) vcpu-0 [msg.panic.response] We will respond on the basis of your support entitlement.
2022-01-07T16:46:30.262Z In(05) vcpu-0 ----------------------------------------
2022-01-07T16:46:30.333Z Wa(03) mks Panic in progress... ungrabbing
2022-01-07T16:46:30.333Z In(05) mks MKS: Release starting (Panic)
2022-01-07T16:46:30.333Z In(05) mks MKS: Release finished (Panic)

Reply
0 Kudos
4 Replies
Mikero
Community Manager
Community Manager

what hardware is in play here?

-
Michael Roy - PM/PMM: Fusion & Workstation
Reply
0 Kudos
kmaxwell
Contributor
Contributor

I do not have a solution, but I know that if WSL2 and Hyper-V is enabled for Docker Desktop, VMWare Workstation 16 cannot start a VM on Windows 11.  I can only fix this by disabling the Hyper-V with this command:

bcdedit /set hypervisorlaunchtype off

When is VMWare going to provide guidance on how we can run both VMWare Workstation 16 and Hyper-V on Windows 11 -- especially since this was one of the apparent features we were supposed to get with this release?

Reply
0 Kudos
jneira
Contributor
Contributor

Hi Mikero, I am trying to run windows 10 pro x64 Greetings

Reply
0 Kudos
jneira
Contributor
Contributor

Hi kmaxwell
Make bcdedit /set hypervisorlaunchtype off and aub if it doesn't work,

might have to disable WLS2 as well

:slightly_frowning_face:

Greetings

Reply
0 Kudos