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appollo147
Contributor
Contributor

VMWare Workstation 14.1.2 unable to run any program on any guest in full screen

I have tried too many games and programs to list using every guest OS starting from Windows 95 on up to Windows 10, all with the same results. Whenever I switch over to full screen I get this error "restore directdraw () - dderr_wrongmode - the surface can not be retrieved because it was rendered in a different mode." I will list my pc specs below. Any help with this would be greatly appreciated.

PC Specs:

Processor: Intel(R) Core(TM) i5-4460 CPU @ 3.20GHz

Video Card: NVIDIA GeForce GT 720

RAM: 8.0 GB

Operating System: Microsoft Windows 10 (build 17134), 64-bit

3 Replies
bluefirestorm
Champion
Champion

Your system has both Intel HD4600 (assuming it is enabled) and Nvidia GT 720.

Have a look at this thread Re: Make VMWare Workstation use my Nvidia card?

TLDR:

Shut down the VM and add the following line to the vmx configuration file to make sure that the Nvidia graphics card is used.

mks.dx11.vendorID = "0x10de"

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yanw
VMware Employee
VMware Employee

You can run the applications on the non-fullscreen mode, right?

Would you please check your virutal video memory from settings --> display and also the status of "Accelerate 3D graphics" ?

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appollo147
Contributor
Contributor

Thank you for your help guys, but i figured out an easy solution. All I needed was set VMware to "Stretch" before switching to full screen. And now it works perfectly.

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