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JCHartman
Contributor
Contributor

VM Freezes after displaying windows logo

When I try to open a VM that has previously worked, the opening Windows logo displays and times out ane the screen goes black.  I cannot proceed from this point.  I can select Shutdown Guest  and it will then take several minutes to stop the VM and allow me to exit Workstation.

I am running VM Workstation 15, Version: 15.1.0 build-13591040.  The VM in question is Win XP SP3.

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haiweiz
VMware Employee
VMware Employee

Would you mind share us your VM configuration and logs with following step?

1. Reproduce this issue.

2. Open Workstation UI, click menu item "Help"->About VMware Workstation. In the dialog, you can see the logs location

3. Upload the "UI log file" and "VM log file"

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