Upgrading Windows 8.0 guests to 8.1 fails in VMware Workstation v10?

[ant]

Hello.

Is anyone else having this problem? I tried two different W8 (English and French) VM images (1 GB of RAM) and cannot successfully upgrade. It takes me to:

Language selection (picked English) screen.

Choose an option: "Trouble (Refresh or reset your PC, or use advanced tools)" or "Turn off your PC".

What's wrong? I never had this problem on my real desktop PC.

Thank you in advance.

[admin]

What is the guest OS type set to?

[ant]

jmattson wrote:

What is the guest OS type set to?

W8.

[admin]

Please post your vmware.log file.

[ant]

jmattson wrote:

Please post your vmware.log file.

What exactly you're looking for inside? My logs have too many sensitive data to share since this is from work. 😕

[admin]

I won't know until I see it.  Feel free to redact as heavily as necessary.

[admin]

If you are using a virtual LSI Logic SCSI adapter, this thread may be relevant:  Re: Can't Upgrade to Windows 8.1 on Fusion 5.

[ant]

jmattson wrote:

If you are using a virtual LSI Logic SCSI adapter, this thread may be relevant:  Re: Can't Upgrade to Windows 8.1 on Fusion 5.

I see VMs' hardware lists show HD (SCSI 0:0) for 20 GB. Is this it?

[admin]

Maybe.  Check your configuration file for

scsi0.virtualDev = "lsilogic"

If you find it, change it to:

scsi0.virtualDev = "lsisas1068"

Back up the VM before trying this.

[ant]

jmattson wrote:

Maybe.  Check your configuration file for

scsi0.virtualDev = "lsilogic"

If you find it, change it to:

scsi0.virtualDev = "lsisas1068"

Back up the VM before trying this.

Stupid question. Where did the cfg files go? I didn't see them:

Message was edited by: Wil van Antwerpen Moved blob of text with file output to attached file.

[ant]

jmattson wrote:

I won't know until I see it.  Feel free to redact as heavily as necessary.

I will do that later.

[admin]

Your configuration file is ENU8S0X32.vmx.

[WoodyZ]

01/09/2014  11:14 AM             1,946 ENU8S0X32.vmx

Next time dump the output to a file and attach it!

[ant]

jmattson wrote:

Maybe.  Check your configuration file for

scsi0.virtualDev = "lsilogic"

If you find it, change it to:

scsi0.virtualDev = "lsisas1068"

Back up the VM before trying this.

scsi0.present = "TRUE"

scsi0.virtualDev = "lsilogic"

Yep, my W8 VMs have them.

So, change and save them and then retry the downloaded W8.1 upgrade installation? I do have backups.

[admin]

That's probably the problem.  Windows 8.1 no longer includes the drivers for that SCSI adapter.  Upgrade your virtual SCSI adapter, and you should be good to go.

[ant · Accepted solution]

jmattson wrote:

That's probably the problem.  Windows 8.1 no longer includes the drivers for that SCSI adapter.  Upgrade your virtual SCSI adapter, and you should be good to go.

Changing the texts in the configuration is considered an upgrade? LOL. I wonder why VMware never mentioned this when 8.1 came out.

[WoodyZ]

I wonder why VMware never mentioned this when 8.1 came out.

They did, have a look at: Windows 8.1 and Windows Server 2012 R2 guest operating systems are unable to access storage on a vir...

[ant]

WoodyZ wrote:

I wonder why VMware never mentioned this when 8.1 came out.

They did, have a look at: Windows 8.1 and Windows Server 2012 R2 guest operating systems are unable to access storage on a vir...

"To prevent this issue, configure the Windows 8.1 and Windows Server 2012 R2 virtual machines to use an alternative storage adapter, such as LSI Logic SAS controller or the PVSCSI HBA controller."

How is one supposed to change this through GUI without editing the configuration file?

[WoodyZ]

"To prevent this issue, configure the Windows 8.1 and Windows Server 2012 R2 virtual machines to use an alternative storage adapter, such as LSI Logic SAS controller or the PVSCSI HBA controller."

How is one supposed to change this through GUI without editing the configuration file?

This can only be done through the GUI when creating the VM.  Afterwards the .vmx configuration file has to be manually edited

[ant]

WoodyZ wrote:

"To prevent this issue, configure the Windows 8.1 and Windows Server 2012 R2 virtual machines to use an alternative storage adapter, such as LSI Logic SAS controller or the PVSCSI HBA controller."

How is one supposed to change this through GUI without editing the configuration file?

This can only be done through the GUI when creating the VM.  Afterwards the .vmx configuration file has to be manually edited

That's a bummer. VMware should find a way to do it through GUI. I even tried adding a new HDD to see if I can find it, but I didn't see it.

Anyways, I shut down the VM and then edited. I powered it up and VMware Workstation v10.0.1 said "Unable to allocate a PCI SCSI adapter. Too many PCI devices are already configured. Failed to configure scsi0."