HadManySons
Contributor
Contributor

Upgraded to 15.5 from 15.0, now it won't accept my license key

What gives? I tried restarting my computer and Workstation Pro, but it just keep saying that I'm on a trial evaluation.

edit: Windows 10 64-bit Education Edition.

Message was edited by: HadManySons

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8 Replies
asajm
Expert
Expert

Hi HadManySons

Already have a license?

Have you tried to re-register the license?

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ASAJM
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a_p_
Leadership
Leadership

Welcome to the Community,

... now it won't accept my license key

What exactly happens, if you enter the license key? Any warning/error messages?

To rule out permission issues, start VMware Workstation in elevated mode (right click, and "Run as Administrator") to see whether this allows you to enter the license key.


André

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HadManySons
Contributor
Contributor

Nothing happens. It just closes the dialog box. In either admin mode or regular user mode.

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HadManySons
Contributor
Contributor

How would I do that?

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asajm
Expert
Expert

Check VMware Knowledge Base

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ASAJM
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HadManySons
Contributor
Contributor

Yeah, that's article is just how to enter a license key, which I already know. And any of the stub articles that it had listed already said that going from 15.0 to 15.5 should work.

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TheCodeMonk
Contributor
Contributor

Did you ever get this resolved?  I have the exact same issue.

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wila
Leadership
Leadership

Hi,

How many days left do you have on your evaluation license?

--

Wil

| Author of Vimalin. The virtual machine Backup app for VMware Fusion, VMware Workstation and Player |
| More info at vimalin.com | Twitter @wilva
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