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KevinMH
Contributor
Contributor

Upgrade from 15.0.2 to 15.0.3 fails

I downloaded 15.0.3 and ran the install. It failed installing services. If I click ignore it fails on the next service install. If I click retry it fails and fails. If I click cancel it rolls back. I then reinstalled 15.0.2 and it works. The error message was something like can't install service make sure you are an admin. I am an admin and even tried right click run as administrator. Host machine is Windows 10 Version 10.0.17763.316. I rebooted and tried all the common stuff.

Anyone else having this issue?

Thanks

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2 Replies
haiweiz
VMware Employee
VMware Employee

Hi, KevinMH:

Could you please upload the installer log for us to investigation?

Those files locate in %temp% folder:

vminst*.log

vmmsi*.log

Thanks.

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vmware100011
Contributor
Contributor

I had a failed update also.

I removed 15.0.2 and now I cant even installed 15.0.2 or 15.0.3

Running win10 with all the latest updates

Get an error that it cant write files to a temp area

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