Unable to remove VMware vmrc due to unmet dependencies with vmware-usbarbitrator

[jportugu]

Hello guys,

Kernel: 4.18.16-97.current

When I run: "sudo vmware-installer --uninstall-product vmware-vmrc", the uninstall cannot be done due to the following error:

Component vmware-vmrc-app 10.0.3 has unsatisfied dependency: vmware-usbarbitrator>=17.3.0

Current components:

Component Name

Component Long Name

Component Version

vmware-vmrc-setup	VMware Remote Console Setup	10.0.3.9300449
vmware-player-core   VMware Remote Console Core Setup	1.0.0.9300449
vmware-vmrc-app	VMware Remote Console	10.0.3.9300449
vmware-vmrc	VMware Remote Console	10.0.3.9300449
vmware-installer	VMware Installer	2.1.0.10737736

Is anyone familiar with this issue? At this point, I just need to remove it.

Thank you!

[jportugu]

FYI... the latest available version is 10.0.3:

https://my.vmware.com/group/vmware/details?downloadGroup=VMRC1003&productId=742#product_downloads

[wfangchi]

Hi jportugu​

We've seen this happened when user tried to install VMware Workstation after VMware Remote Console is installed. The installation of Workstation could fail and accidentally remove components that VMware Remote Console needs.

To workaround this, you can re-run the VMware Remote Console installer bundle to install the missing vmware-usbarbitrator component. And then try to uninstall the product again. Thanks!

[eproust]

Thanks but not possible :

# sh ./VMware-Remote-Console-10.0.4-11818843.x86_64.bundle

Extracting VMware Installer...done.

Traceback (most recent call last):

  File "/tmp/tmpwwlib3zz.vmis.env", line 132, in <module>

    exec(fileObj.read(), mod.__dict__)

  File "<string>", line 42

    orig.chmod(0755)

                  ^

SyntaxError: invalid token

It provides the same or similar with :

VMware-Remote-Console-10.0.6-14247266.x86_64.bundle

VMware-Workstation-Full-15.5.0-14665864.x86_64.bundle

I have no way to uninstall my incomplete VMRC 1.0.4 and no way install any VMware product.

Please HELP at least to manually remove so that a new installation should be possible.

[alaricd]

I ended up resorting to

sudo find / -name vmware* -exec rm -rf {} \;

which is admittedly dangerous, but it deleted enough of all the traces to allow the install of vmrc 11.

[llKaponell]

I realize this thread is older but I am having the same issue as well. After some searching on the internet I suspect that Python may be the issue. The trailing 0 in -

orig.chmod(0755) I think is what the issue is according to the following link.

https://stackoverflow.com/questions/36386346/syntaxerror-invalid-token

Can anyone confirm this?  If Correct, any thoughts on a fix for uninstalling the current vmware products without receiving this error?