USB 3.1 Support for Windows 10 Guest

[AZAndy]

Just upgraded my laptop to Dell M7730 which only has USB 3.1 ports.

Am using Workstation 15.1

Host is running Win 10 (RS4-1803 build 17134)

Launched a Win 10 (RS4-1803 build 17134) VM that worked with my previous laptop that was running Win 7 Pro and had USB 2.0 and 3.0 USB Ports

The Win 10 VM is able to see the plugged in drives, but when I try to disconnect from host and connect to guest, Device Mgr in guest keeps refreshing and when it stops, the following error is associated with

"Standard USB 3.0 eXtensible Host Controller - 1.0 (Microsoft)":

This device is not present, is not working properly, or does not have all its drivers installed. (Code 24)

The host Win 10 OS uses "Standard USB 3.1 eXtensible Host Controller - 1.1 (Microsoft)

I have not found any way to update the guest OS to the same version

I used an updated driver from Intel to update a Windows 7 VM and it sees and can connect to the drives on the USB 3.1 Ports.

Intel indicates that Win 10 support is exclusively in Windows 10 and the W7 driver is not installable on W10

Any help on how to get the USB 3.1 ports to work for W10 VM on Workstation 15.1?

[continuum]

> I have not found any way to update the guest OS to the same version

Standard workaround - use a standard USB 3 Hub that needs no extra drivers

| win10 host 3.1 port | -------------- | USB 3 Hub | ------------------------ | USB-device used by the guest |

[AZAndy]

I've tried both direct connected to laptop USB 3.1 port and via a USB 3.0 Hub.

Also, using D6000 USB 3.0 port does not work either

[AZAndy]

For context: D6000 is a docking station that has some ports associated with it

[bonnie201110141 · Accepted solution]

Can you add below line to the .vmx file from your VM directory?

usb.generic.keepStreamsEnabled = "FALSE"

Please let us know if it works.

[AZAndy]

Thank you for pointing out this solution.

All drives are now recognized by the guest OS

[GeorgeGa]

Hi AZAndy,

The reall USB3.1(10Gbps) port will be enabled in WS16 with HWv17 and above. WS15 just has the label changed without real support. The label change is because USB3.0 has been abandoned by USB SIG.

USB3.1 has 2 versions: USB3.1 Gen1 and USB3.1 Gen2.  Gen1 is exactly the old USB3.0.